Leadership and Management in Operations

Management and Operations

Table of Contents
Task 1.....................................................................................................................................4
Introduction............................................................................................................................4
a) Definition of leaders and managers Leader.......................................................................5
b) Comparison of roles and characteristics of leaders and managers....................................5
c) Application of the following in different situation using examples...................................6
d. Explain how the manager as identified carry out his/her functions giving examples........7
e. Application of two leadership models and explanation of how the managers in the
company could comply with them.........................................................................................9
Conclusion............................................................................................................................10
a. Explain key approaches to operations management.............................................................11

b. Explain the role of Amazon leaders and managers with regards to its operations
management.............................................................................................................................12
c. Explain the importance and value of the operations management in achieving Amazon’s
business objectives...................................................................................................................13
Reference..............................................................................................................................16

Task 1
Introduction
The assignment introduces the reader with the core concept of leadership and management
systems, in the backdrop of different theories and approaches of leadership and management.
The assignment will be focusing on particularly on three different types of approaches,
namely, situational, contingency and systems leadership. In order to provide the readers with
a proper insight about the role and functions of managers and leaders, the assignment will
also focus on the similarities between the roles and functions of leaders and managers. For
the sake of better understanding the minute details about the topic, Sainsbury’s has been
taken as an example. Founded by John James Sainsbury, it is a gigantic foundation that has
approximately 1415 stores scattered all over UK, as has been recorded in May 2017
(Sainsbury's, 2018). The company manages to fetch annual revenue of 23.506 billion pounds,
with a corresponding net income of 471 million pounds and operating income of 707 million
pounds according to the testimony of 2016.