Professional Skills Development Plan

TASK 2

A(1)
Professional skills Current level
Strong=5
Weak=1
Best Current
Example
Ways to improve
Communication
skills
5 Effectively
communicate with
the customers.
Communication skills
can be improved by
attending seminars
and conferences.
Reading books will
also help to enhance
this skill.
Leadership skills 3 Works as a coach at
Park plaza hotel
where I train new
people and manage
team.
It can be increased by
involving with
employees which will
lead to innovative
ideas.

Continued..
Time management 2 I often run out of
time
By using electronic
planning tools or by
keeping diary in
order to prioritize
the task as per the
importance.
Professional
knowledge
5 Past job experiences
as a sales assistant
and provides
customer services at
COSTA COFFEE
and presently
working as a coach
at Park plaza hotel
Team work 3 Need improvements It can be improved
by analysing
strengths and
weakness of the
members

Continued...
Problem solving 3 I ask for suggestions
to my senior or
mentors for
addressing problem.
Also I get confuse in
complex situations.
Increase in creative
activities and solving
case studies
Planning and
organizing
4 On the basis of
experience, I am
good at managing
and planning tasks.
Planning tools can
be used so that plans
are recorded
properly
Presentation skills 4 Good at giving
presentations to the
management and
subordinates
With the use of
virtual platform, it
can be better
improved.