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Your All-in-One AI-Powered Toolkit for Academic Success.
Available 24*7 on WhatsApp / Email
© 2024 | Zucol Services PVT LTD | All rights reserved.
Professional communication is a skill that most employers want their employees to possess and in the same way it has become a necessary skill.
Communication, in modern days, is termed as the most important and necessary skill one should possess. The process of communication is used to transfer thoughts or information from one end to another end through the use of verbal ways or specific tools.
Communication in the workplace has a significant role in boosting employee engagement, satisfaction, morale and productivity. Organisation teams have wider use of communication through various digital tools such as online group meetings and conferencing applications.
After the pandemic, the forms of communication have also changed drastically to help the remote working conditions. The effective use of communication can take any organisation to the heights of achievements.
Communication has various forms and it is a necessary skill for surviving within an organisation, communication used to serve an organisation is called professional communication. Professional communication has a significant role in creating skilful leaders, diverse employees, a healthy workplace and a sustainable organisation.
Not only nurturing leadership qualities and employee productivity but professional communication has some other advantages too.
Let's read all the five advantages of professional communication one-by-one in detail:
Professional communication enhances the collaborative nature of organisational teams and it results in employees understanding each other and acknowledging their efforts. Coming under the light of different people and their unique skills creates an individual more diverse in nature and it increases their overall productivity.
Effective professional communication also enables employee engagement within the organisation by bringing clarity to interactions between employees and leaders. Leaders try to communicate the instructions that need to follow and employees listen to them in order to maintain and implement them in their actions. In this way, employees are more engaged with the organisational leaders and communicate professionally on a daily note.
Irrespective of the organisation’s shape and size, employers are asking for better communication skills from their employees. Employers and employees are well-aware that professional communication is an attribute that will help employees to survive in a long run. Employers are more focused on employees who have excellent communication skills rather than productive employees as an employee who has great communication skills can increase productivity eventually.
When organisational leaders are blessed with effective professional communication skills, they become more inspiring and motivating for the people around them. The whole work system starts to rely upon them and on their much-awaited decisions. Having been inspired by them employees more often take different initiatives to enhance their and the organisation’s objectives.
Professional communication prevents employees and leaders of an organisation from misleading and misunderstanding each other. Clarity and transparent communication enable a clear understanding thus declining the chances of having internal conflicts. This makes an organisation a better place to work by creating a work environment healthier.
Not only leaders but employees of an organisation are also benefitted from effective communication practices. Leaders only provide the concept and methods of communication and from that individuals are the ones to maintain the communication skills and effective practices of it.
In order to have a better communication level within the organisation employees from different departments and different levels of the organisation should practice the same sort of communication skills. Effective communication can be acquired by having specific skills.
Here are five specific skills that are necessary to have within employees
Let's read all the five specific skills that are necessary to have within employees one-by-one in detail:
Individuals of an organisation should be more focused on what they are told or instructed to do and for that, they should focus on active listening. Active listening can increase the understanding between individuals and is a key to making a good understanding of the hierarchy and also boosts employee productivity to a great extent.
Talking is a way of practising verbal communication from one person to another. However, the methods of addressing can change according to who you are talking to or communicating with. For example, while talking with seniors you should address them properly such as sir or ma’am, Mr or Mrs. to show respect to them. While in an online group meeting or conference with professional bodies, you should not send short and informal messages like “Hey” or “TTYL” and it is another instruction for talking properly.
In order to attain effective communication, employees are expected to treat everyone equally. Without being personal and maintaining professional behaviour with the people around them they should follow the law of equality. For example, if you can treat your seniors respectfully and with a smile, you should also treat your colleagues and juniors with a smile too and have respect for them.
In case, you are communicating in written mode or a verbal mode, you should follow the rule to be short and clear to the people you are sharing your thoughts and information with. Sometimes reading large emails or listening to detailed views are not appreciated by other people as time is thought of as the most valuable asset. For that reason, it is necessary to describe people shortly maintaining possible clarity in the topic you are communicating to others.
One should always maintain a positive approach toward people so that other people can have a clear reflection of his/her attitude. A smile on the face is necessary so that other people can never have an idea of your problems that can affect the work and it also helps to maintain professionalism within the organisation. A genuine smile can also help others to come out of depression and anxiety issues and work in a motivated manner.
A leader of an organisation is responsible for leading, motivating, encouraging and improving individuals, organisational teams and groups. It is a leader’s duty to empower changes and develop the people they are surrounded with so that they can effectively work for achieving the same objectives. Communication is the necessary attribute or skill for leaders to synchronise with organisational teams and groups.
To align the same objectives, build trust within employees, gain employee dedication and loyalty, and bring assertive thoughts within employees, effective communication is necessary within organisations. Lack of communication can create internal conflicts, delays in work processes, bad employee relations, and negative influence on employees.
In order to gain excellent communication skills that can enhance leadership qualities, one should follow these five below-mentioned communication methods-
Let's read all the five important communication methods for leaders one-by-one in detail:
An organisation is filled with different kinds of people who are used to communicating with different styles within the organisation and this can cause various issues such as delays in work or workplace stress. It is necessary to understand the suitable communication style that will be effective to communicate with a large pool of people. In this way, leaders can convey their messages to individuals and teams and let them be clear on priorities and reduce their stress of not coping with the organisational objectives.
An effective leader focuses on listening to employees rather than talking, instructing and operating employees. Effectively listening to employees can help leaders to understand the problems that are causing workplace stress and conflicts and they can eventually reflect on them with necessary measures.
Effective communication not only comes from talking and listening to people but also comes from reacting with body language. Reports say that a maximum amount of communication comes from non-verbal modes of communication. Organisational leaders should have excellent body language such as gestures, eye contact and genuine smile in order to convey the right messages to people.
In order to achieve organisational objectives, the people who are working for it needs to be well aware and updated with regular information. Leaders of an organisation are responsible for reaching out to individuals and teams with the knowledge of company objectives, goals, and challenges. Transparent communication can help leaders to attain more focused and motivated people who are ready to face any challenges while working for the organisation.
Employees get happier when they are asked for feedback about the tasks, projects or operations they are engaged with. If asked for feedback, employees believe that the leaders or higher authorities are concerned about their perspectives and start trusting them eventually. The leaders should gather feedback from employees and react to them in a professional manner so that no employees get hurt in the process. This will enhance the communication within the organisation and will able to bring clarity to the leadership qualities.
To conclude
Professional communication is a skill that most employers want their employees to possess and in the same way it has become a necessary skill that employees practice. In an organisation’s context, it removes all the communication barriers that impact the business and its operations. Having better practices of professional communication within the organisations can lead them to overall profit and productivity.