Use of Artificial Intelligence in Project Management

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Running head: DISSERTATION
Use of Artificial Intelligence in Project Management
Name of the Student
Name of the University
Author Note:

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DISSERTATION
Acknowledgment
I thank all of those who have helped me in completing the project and have been a thorough
listener to my study. I have been indebted to my supervisor......................for his
guidance. His patience and careful pieces of advice to each of the requirements for the
completion of the study has been important for my study. Apart from this, I always want to
thank my colleagues and the staffs of the university. The study would have been incomplete
without the help of these persons. I will also take time to thank my parents and family
members who provided me the motivation and necessary inspiration to carry out the research
in a proper manner.

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DISSERTATION
Table of Contents
Introduction................................................................................................................................6
1.1 Overview..........................................................................................................................6
1.2 Problem statement............................................................................................................7
1.3 Research aim....................................................................................................................7
1.4 Research objectives..........................................................................................................7
1.5 Research questions...........................................................................................................8
1.6 Research rationale............................................................................................................8
1.7 Structure of the dissertation..............................................................................................9
1.8 Summary.........................................................................................................................10
Chapter 2..................................................................................................................................10
2.0 Literature Review...............................................................................................................10
2.1 Introduction....................................................................................................................10
2.2 Concept of Artificial Intelligence and its Identification.................................................11
Figure No 1: Components of Artificial Intelligence.............................................................12
Figure No 2: Identification of Artificial Intelligence and its components...........................12
2.3 Identification of the Link between Artificial Intelligence and the support to Project
Managers..............................................................................................................................13
2.4 CHATBOT Review.....................................................................................................17
Figure No 3: CHATBOT uses...........................................................................................17
2.5 CHATBOT and its use...................................................................................................18

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2.6 Backlogs and Categorization in Project Management....................................................19
2.7 Agile Methodology Review...........................................................................................20
2.8 Use of Agile Methodology.............................................................................................22
Figure No 4: Rapid prototyping Process..............................................................................24
2.9 Recommendations to develop Artificial Intelligence Globally......................................25
2.10 Summary of Chapter 2..................................................................................................26
Chapter 3..................................................................................................................................26
3.0 Research Methodology.......................................................................................................26
3.1 Introduction....................................................................................................................26
3.2 Research Outline............................................................................................................27
3.3 Research Philosophy......................................................................................................28
3.3.1 Justification for the selection of the Research Philosophy..........................................28
3.4 Research Approach.........................................................................................................29
3.4.1 Justification for the selection of the Research Approach............................................29
3.5 Research Design.............................................................................................................30
3.5.1 Justification for the selection of the Research Design.................................................30
3.6 Research Strategy...........................................................................................................30
3.6.1 Justification for the selection of the Research Strategy...............................................31
3.7 Sampling technique and Sampling Size.........................................................................31
3.7.1 Justification for the selection of the Sampling Technique..........................................32
3.8 Data Collection Technique.............................................................................................32

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3.8.1 Justification for the selection of the Data Collection Technique................................32
3.9 Data Analysis Technique................................................................................................33
3.9.1 Justification for the selection of the Data Analysis Technique...................................33
3.10 Ethical Considerations..................................................................................................33
3.11 Conclusion....................................................................................................................34
Chapter 4..................................................................................................................................34
4.0 Data Analysis..................................................................................................................34
Figure no 5: Pie chart showing the number of males and females.......................................35
Figure no 6: Pie chart showing the number of males and females.......................................36
Figure no 7: Pie chart showing experience of the research participants..............................37
Figure no 8: Data table showing Project management as the best tool................................38
Figure no 9: Data table showing Use of AI has helped the organization.............................39
Figure no 10: Data table showing Use of AI has boosted the performance of organizations
..............................................................................................................................................39
Figure no 11: Data table showing Use of AI can help project management process...........40
Figure no 12: Data table showing KPI is boosted with Artificial Intelligence process.......40
Figure no 13: Data table showing AI has the capability to improve the agile methodology
system...................................................................................................................................41
Figure no 14: Data table showing AI can help in the software development process..........42
Figure no 15: Data table showing AI can implement business tools...................................42
Figure no 16: Data table showing AI can increase the operational ability...........................43
Figure no 17: Data table showing AI has a direct link in project management process......44

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Chapter 5..................................................................................................................................44
5.0 Results and Discussion.......................................................................................................44
Chapter 6..............................................................................................................................47
6.0 Conclusion and Recommendations....................................................................................47
6.1 Conclusion......................................................................................................................47
6.2 Linking with the objectives............................................................................................48
6.3 Limitations......................................................................................................................49
6.4 Recommendations..........................................................................................................50
6.5 Future Scope of the study...............................................................................................50
Timeline...................................................................................................................................51
Table No 1: Timeline Table.................................................................................................52
Figure No 3: Gantt chart.......................................................................................................53
References................................................................................................................................54
Appendices...............................................................................................................................60
Appendix 1...........................................................................................................................60
Questionnaire........................................................................................................................60

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Chapter 1:
Introduction
1.1 Overview
In the modern world, technology has taken over the development of organizations.
Without the proper technology, it can be difficult for managers to plan strategically for the
growth of a company. At the same time, as stated by [2] employees benefit from technology
as it reduces the work pressure. The most significant contribution made in the world of
technology has been towards the development of Artificial Intelligence since it replicates any
work without having the assistance of human beings.
Therefore, people can utilize the assessment to utilize the technological advances.
According to [1], project managers can utilize Artificial Intelligence to enhance the services it
provides. The project managers can identify ways that help the machine technology to
provide service delivery.
The use of Artificial Intelligence in the management of the different kinds of the
projects helps the management to perform the different types of the regular activities
smoothly and paves the way for the proper administration of the projects. The insights are
uncovered through the efficient use of artificial intelligence process, perform different kinds
of the complex tasks of the business, provide the necessary recommendations and make a
different type of business decisions accordingly. The level of the science provided by
Artificial Intelligence system also helps the project to be precise and attain the different kinds
of the goals of the business. The management of the organizations use the CHATBOT’s like
PMOTTO or the strategies to gather and create different kinds of activities.

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1.2 Problem statement
The problem statement, which the research needs to focus on, is the use of Artificial
Intelligence for the development of the services provided by the project managers. The major
problem that occurs in trying to make Artificial Intelligence compatible with the project
managers is the fact that without the direct involvement of the people, managing the projects
can be difficult.
According to [12], of late, there has been a rise in the use of bots in Artificial
Intelligence system cases for project management. The bots are a kind of software that can
respond to the inputs provided by the human. The use of the bots in project management can
be helpful; for the smooth and fast communication in the project process [4]. The aims and
objectives of the research define the way forward for the following project.
1.3 Research aim
The aim of the research is to identify how the managers of a project can utilize the
different kinds of the modern tools used in the project management process to ensure the
smooth and easy operations of the project. The research aims to provide a basis for the use of
the modern kinds of the tools of artificial intelligence and their positive impact on the success
of the project.
1.4 Research objectives
The objectives of the following research are as follows,
 To create efficient project management and easy use portal with the help of AI
 To develop the easy project management activities of organization members
 Get Easy KPI (Key Performance Indicator) report of each member using CHATBOT
 To Notify the meeting reminders through CHATBOT