logo

Annotated Bibliography COIT20274: Information Systems for Business Professionals

4 Pages1305 Words307 Views
   

Information Systems for Business Professionals (COIT20274)

   

Added on  2020-04-15

About This Document

1 Annual Assignment 1 Annotated Bibliography Springer COIT20274: Information Systems for Business Professionals (T3, 2017) Annotated Bibliography Assignment 1 Student Name Due date Submitted Tutor Central Queensland University Brisbane, Australia Introduction Brisbane Multi-Faith Temple (BMT), a charitable organization based in Mount Cotton is run by Sam Sharma, the chairman of the organization and a team of volunteers. With the increase in a number of temples, the current employees also get increased, now they have one accountant, one handyman, five cleaners

Annotated Bibliography COIT20274: Information Systems for Business Professionals

   

Information Systems for Business Professionals (COIT20274)

   Added on 2020-04-15

ShareRelated Documents
COIT20274: Information Systems for Business Professionals (T3, 2017)Annotated BibliographyAssignment 1Student NameDue dateDate SubmittedTutorCentral Queensland UniversityBrisbane, Australia
Annotated Bibliography COIT20274: Information Systems for Business Professionals_1
1Assignment 1Annotated BibliographyIntroductionBrisbane Multi-Faith Temple (BMT), a charitable organization based in Mount Cotton is run by Sam Sharma, the chairman of the organization and a team of volunteers. The temple grew famous, within the short time period the patronage for the temple also got augmented. For this reason, the organization has decided to open subsidiaries and opened additional temples in Gold Coast, Rocklea, Sunshine Coast and Toowoomba. At first at Mount Cotton, they had one admin staff, one small army of volunteers and one cleaner. With the increase in a numberof temples, the current employees also get increased, now they have one accountant, one handyman, five cleaners, fifteen priests and twenty admin staffs. A chairman, a public officer and a treasurer have been hired. They have decided to adopt the IT services to integrate all the services and to facilitate communication among the employees.The main objective of the report is to provide the Information Technology (IT) solutions to BMT so that they can adopt IT services to conduct their business activities in agile and effective manner. As a consultant, it is the duty of the consultant to highlight the factors associated with the successful configuration of IT services in their premises.The report will showcase the view of various authors on these IT aspects. The main motive ofthis annotated bibliography is to research the topic and provide solutions that will guide to complete the second assignment.Laudon, K. C., & Laudon, J. P. (2013). Management Information Systems 13e. The article has showcased two concepts, one is the technical component and another one is the business component. The business component will help us to know the behaviour or nature of the real-life entities like consumers, accounts and so on. The article has highlighted the adaptation of software development that can help BMT to furnish their business activities.The article will help them to know how BMT can segregate their business activities and can get the competitive management. BMT can get cost-effective service due to the software system configuration in their premises. This article will highlight the question 2.Frostenson, M., Hasche, N., Helin, S., & Prenkert, F. (2017). Ethical issues in e-commerce: A renewed analysis based on the multiplicity of customer relationships. InPerspectives on Philosophy of Management and Business Ethics(pp. 181-195). Springer International Publishing.BMT has decided to initiate ordering of foods online, this e-commerce initiative from the temple can lead to ethical issues. Multiple ethical issues can arise between the employees of BMT and their customers. The security problems, the law breaches, the falsifications, ethical issues can lead to all kinds of ethical concerns among the stakeholders of the company. It may happen the customer orders something and retrieve something else, also it may happen the products delivery get delayed, even it may happen that the food they receive is all spoiled.This can affect the relationship between the employees and the customers and lose trust. The article will help to answer the question 7.Khodakarami, F., & Chan, Y. E. (2014). Exploring the role of customer relationship management (CRM) systems in customer knowledge creation.Information & Management,51(1), 27-42.COIT20274
Annotated Bibliography COIT20274: Information Systems for Business Professionals_2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
COIT20274: Information Systems for Business Professionals
|7
|1831
|34

COIT20274 Information Systems for Business Professionals : Assignment
|11
|5417
|68