Evaluation and Selection of Suppliers in Supply Chain Management
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This document discusses the process of evaluation and selection of suppliers in supply chain management. It covers the steps involved in the process, challenges faced, and the benefits of implementing this procedure for a company. The document also provides study material and solved assignments on Desklib.
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1 CASE STUDY 1
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2 Table of Contents INTRODUCTION3 MAIN BODY3 CONCLUSION11 REFERENCES12 2
3 INTRODUCTION Supply chain management is a process which needs to be effectively carried out by the concernedmanager.Suppliersarethemostimportantstakeholderforamanufacturing organization, therefore evaluation and selection of suppliers is the process which needs to be carried out with effective and efficient people within the organization. The evaluation and selection of suppliers are done by following various major steps. Deere and Company is an American manufacturing giant that is headquartered in Moline, Illinois (Beske, 2012). The companyhasahistoryofmorethan150years,anditsportfoliosarecomprisedof manufacturing, distribution, financing as well as servicing of agricultural, construction and forestry equipment. The company is having around 38,000 employees around the world with its existence in more than 160 countries around the world in an effective manner. Under the current report, a discussion will take place on various aspects of evaluation and management of the whole supply chain in one of the new worksite production opened up by the company MAIN BODY Following every step of input, process, and output The evaluation of the supplier has to go through a rigorous process which involves many steps from identification to continuous improvement. As a supply chain manager of the company’s new production unit, I will be responsible for carrying out various kinds of steps for the purpose of supplier evaluation as well as selection in an effective manner; these steps are discussed as follows: Identification of supplier evaluation categories 3
4 Under this, a supplier survey needs to be developed by deciding the categories that need to be included. There are various kinds of categories on the basis of which the supplier can be judged, some of these categories are quality, management capabilities, financial condition, etc. These categories can be selected by a purchaser for the purpose of evaluating suppliers. On the basis of these parameters, a supplier can be judged in an effective manner (Beske & Seuring, 2014). These categories will certainly put light on the various performance areas that are considered important by the purchaser in an effective manner. Assigning a weight to each category Once the main categories on the basis of which, suppliers will be evaluated are decided, the next step is to assign weight to each category. The weight is being assigned for the purpose of reflecting the importance of each category. The total or combined weight should be equal to 1. For example, the quality system will get a weight of .20 or 20 percent; system capabilities will get a weight of .5 percent. The most important things are to remain flexible while assigning weight and selecting categories for evaluation in an effective manner (Bichou, 2015). Stage 2 indicated expansive execution classifications. Stage 3 of this procedure requires recognizing any execution subcategories, if at all that they exist, inside each more extensive execution class. For instance,thequalityframeworksclassmayrequirethedistinguishingproofofdiscrete subcategories. If so, the provider assessment should include any subcategories or things that make up the quality frameworks class. Identification and weighing subcategories Similarly vital, the buyer must choose how to weigh each subcategory inside the more extensive execution assessment classification. The entirety of the subcategory weight must be equivalent to the all-out weight of the performance categories. Moreover, the buyer should 4
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5 plainly define the scoring framework utilized inside every class (Bose & Pal, 2012). This turns into the focal point of Step 4. Defining a scoring system for categories and subcategories Stage 4 characterizes each score inside an act classification. In the event that an assessment utilizes a 5-point scale to survey an exhibition classification, at that point a buyer should plainly characterize the distinction between a score of 5, 4, 3, etc. One critical point is to build up a scale that obviously characterizes what a particular score implies. For instance, it is smarter to utilize a 4-point scale that is simpler to translate and depends on the language and standards of total quality management than a 10-point scale where 1-2 = poor, 3—4 = powerless, 5—6 = minimal, 7—8 = qualified, and 9—10 = exceptional.A well-defined scoring system takes criteria that may be highly subjective and develops a quantitative scale for measurement (Christopher, 2016). A scoring system that is too broad, ambiguous, or poorly defined increases the probability of arriving at widely different assessments orconclusions. Evaluation of supplier directly This progression necessitates that the purchaser visits a supplier's offices to play out the evaluation. Site visits require sometimes more than one day, and regularly a few days, to finish. When considering in movement time and post-visit audits, it turns out to be certain that an association should cautiously choose those providers it plans on evaluating. Much of the time, a functional group will play out the assessment, which permits colleagues with various learning to ask different questions. Buyers frequently advise providers in advance of any documentation required amid the underlying assessment (Coimbra, 2013). For instance, if a buyer has no past involvement with a supplier, the analyst may require a provider to give documentation of 5
6 execution ability. The provider should show proof of procedure capacity examines, process control frameworks, or delivery execution. Review of evaluation results and selection decision Sooner or later, a reviewer must choose whether to prescribe or dismiss a provider as a source. A buyer may survey a provider for thought for anticipated future business and not a particular contract. Assessing providers before there is a genuine buy requirement can give a lot of adaptability to a buyer. When a real need appears, the buyer is in a situation to move rapidly in light of the fact that it has prequalified the provider. The essential yield from this step is a proposal about whether to acknowledge a provider for a buy contract, a basic recommendation form is issued after a provider assessment visit directed by the aware group. An essential result from any assessment is the recognizable proof of improvement opportunities with respect to the supplier. A company like Deere and Company may assess a few suppliers that may go after a similar contract. The underlying assessment gives atargetedapproachtolookatsuppliersnexttoeachotherbeforesettlingonthelast determination choice. A buyer may choose to utilize more than one provider dependent on the results of the provider review or survey in an effective manner (Ellram & Cooper, 2014). Review and improve supplier performance continuously Once all the above steps have been completed, the purchase manager has to conduct a periodical review of the supplier performance and should compare the same with the desired performance or the expected performance. If the supplier stands on expectations, he can be rewarded in the form of a price increase for products or a better relationship with more orders for the future, etc. However, if the performance does not stand on expectations then it can lead to further reduction in a relationship with the suppliers in an effective way (Fredendall & Hill, 6
7 2016). Deere and Company is an organization with high standards and reputation among consumers and therefore any performance lack from the side of the supplier should not be accepted as it will directly impact the quality of product and thus, the confidence of consumer in the longer run. Possible challenges in each of the above steps and its solution There are variouspossiblechallengesthatDeere and Company might face while implementing the supplier chain management process in an effective manner, these are discussed as follows: Identification of supplier evaluation categories The main challenge that might be faced by the manager at this particular stage is the existence of various categories and selecting particular categories for the purpose of evaluating suppliers. The selection of those categories is a difficult task which has to be carried out very carefully because the wrong selection of supplier evaluation category will direct lead to the wrong selection of supplier and hence will make the whole process redundant and useless in the longer run (Ghosh & Shah, 2015). Assigning a weight to each category Assigning a weight to each of the supplier evaluation categories is a vague concept in itself, this is primarily because the weight is not given on a particular basis, and it has to be given completely based on the judgment and assessment of the Deere and Company's management (Saenz & Koufteros, 2015). Each company and its management might assign a different weight to each category and thus the selection procedure of supplier will also change. Therefore, there is no uniform code through which weight is assigned to each category in an effective way. Identification and weighing subcategories 7
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8 Because of the complexities involved in making categories and subcategories, it becomes even more difficult to assign weight to subcategories; it is a process which should be carefully conducted by the manager of the company because assigning weight plays a very important role in getting effective results in the end. The possible solution for this is assigning weights to subcategories on the basis of a particular set of framework that can be applied in an effective and efficient manner (Golicic & Smith, 2013). Defining a scoring system for categories and subcategories It is also a very complex process and requires proper knowledge of statistics, not every manager is good in managing suppliers through statistics, therefore, the board of big and reputed companies like Deere and Company must ensure that only highly qualified managers are hired with experience under their belt. A scoring system is based on the experience and judgment of the manager and therefore it is most important that scoring is done keeping in mind the past experiences of relationship with suppliers in an effective way (Gorane, & Kant, 2013). Evaluation of supplier directly It is a very lengthy and complex process, which requires time and efforts, direct evaluation is not always correct and may not yield much of the benefits to the manager. The solution is to hire supplier on a trial basis for a particular contract, once the supplier becomes successful in that contract, then only it can be hired for further projects (Huemer, 2012). Review of evaluation results and selection decision It requires effective knowledge of supply chain management and statistics. Hiring capable individual with knowledge of both these aspects can be the solution to the problem. Review and improve supplier performance continuously 8
9 Constant review and performance management of supplier is not possible and therefore requires a separate team for monitoring the performance in an effective manner (Kovacs & Spens, 2012). Benefits of implementing the procedure for the company There are plenty of benefits that can be derived from Deere and Company through the implementation of the supplier evaluation and selection procedure in an effective manner. These benefits are: Delivery Choosing merchants with the outstanding ability of deliveryeliminate the "waste" related to obtaining raw materials, for example, stock costs, stockpiling costs, and the expenses of exchanging materials on different occasions. Numerous organizations have moved to a JIT stock procedure so as to lessen the expense of such "waste." Firms utilizing JIT stock procedures require sellers who are eager to deliver in the way that the firm demands (Min& Kim, 2012). Merchants giving outstanding delivery capacity offer some benefit to a firm by decreasing its risk of coming up short on material, saving money on pointless transportation costs, lessening the requirement for capacity and diminishing the expenses related with stock in the longer run. Flexibility Sellers offering orders flexibility offer some benefit to firms by enabling them to catch opportunities or turn away emergencies because of a minute ago changes. Very late changes are once in a while unavoidable and therefore flexibility is the way to enduring such changes (Pagell & Shevchenko, 2014). Quality and reliability If the supplier is selected after following due process of supplier evaluation and selection, then the products, as well as services that are being offered, will result in between quality of the 9
10 products and thus enhance the reliability of consumers towards the products of Deere and company in an effective manner. Under the system of JIT, quality is a very important issue, because the system operates very tightly (Priem & Swink, 2012). The assurance of quality ensuresthatthedefectivematerialwillnotleadtoanegativereactioninthewhole manufacturing process and thereby contributing to wastages will not be there over a period of time. Fair pricing Vendors offering a reasonable cost give the advantage of cost decrease to the purchasing firm, while additionally giving themselves a reasonable benefit. A commonly gainful cost enables providers to stay beneficial and proceed with business. Firms that gain very low overall revenues in respect to their rivals are probably going to either compromise on quality or to leave the relationship. There are additionally different advantages identified with cost. In case, purchasers and providers share valuing data, whereby the components of both organization's net revenues are uncovered, both can receive rewards (Näslund & Hulthen, 2012). Architects in the purchasing firm can help providers by making cost driving procedures increasingly effective. Similarly, engineers in the supplying firm can help purchasers by building up a lower cost plan. If the overall quality of the company's products will be high then the company will be having an edge over its suppliers allowing it to charge a premium price from its consumers allowing making substantial profits and gains in the longer run. The overall quality focus can help the company in managing the suppliers and consumers in a better manner, relationship with only those suppliers and consumers will be kept that respects quality (Reiners & Wood, 2013). Consumers who are ready to pay higher prices for better quality will be considered as important 10
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11 for company and suppliers that provide quality products and service will be kept on priority and favouredsupplier list of the organization in an effective manner. CONCLUSION Therefore, from the above dialog, it tends to be reasoned that Supplier and coordination the executives is a critical part of each business association. It doesn't make a difference in which industry the organization works, a great connection will providers is extremely basic to get the crude materials and different items at a focused cost from the providers. The greater part of the business administrators around the globe center on customer satisfaction and mean to expand consumer loyalty at the expense of each other stakeholder. Deere and Company must concentrate onimprovingitssuppliermanagementtechnique;itshoulddiminishcostbycombining suppliers. Introduce vital programming which will grow better and successful relations with the providers in the longer run. There is a requirement for far-reaching outsourcing and supply management system, which can help the board in decreasing the general expense and increase the overall revenue going ahead. 11
12 REFERENCES Books and Journals Basu, P., & Nair, S. K. 2012. Supply Chain Finance enabled early pay unlocking trapped value in B2B logistics.International Journal of Logistics Systems and Management,12(3), 334-353. Beske, P. 2012. Dynamic capabilities and sustainable supply chain management.International Journal of Physical Distribution & Logistics Management,42(4), 372-387. Beske, P., & Seuring, S. 2014. Putting sustainability into supply chain management.Supply Chain Management: an international journal,19(3), 322-331. Bichou, K. 2015. The ISPS code and the cost of port compliance: an initial logistics and supply chain framework for port security assessment and management. InPort Management(pp. 109-137). Palgrave Macmillan, London. Bose, I., & Pal, R. 2012. Do green supply chain management initiatives impact the stock prices of firms?.Decision support systems,52(3), 624-634. Christopher, M. 2016.Logistics & supply chain management. Pearson UK. Coimbra, E. A. (2013).Kaizen in logistics and supply chains. New York, NY: McGraw-Hill Education. Colicchio, C., & Strozzi, F. 2012. Supply chain risk management: a new methodology for a systematic literature review.Supply Chain Management: An International Journal,17(4), 403-418. Ellram, L. M., & Cooper, M. C. 2014. Supply chain management: It's all about the journey, not the destination.Journal of Supply Chain Management,50(1), 8-20. Fernie, J., & Sparks, L. (Eds.). 2018.Logistics and retail management: emerging issues and new challenges in the retail supply chain. Kogan page publishers. Fredendall, L. D., & Hill, E. 2016.Basics of supply chain management. CRC Press. 12
13 Ghosh, D., & Shah, J. 2015. Supply chain analysis under green sensitive consumer demand and cost- sharing contract.International Journal of Production Economics,164, 319-329. Golicic, S. L., & Smith, C. D. 2013. A meta‐analysis of environmentally sustainable supply chain management practices and firm performance.Journal of supply chain management,49(2), 78-95. Golicic, S. L., & Smith, C. D. 2013. A meta‐analysis of environmentally sustainable supply chain management practices and firm performance.Journal of supply chain management,49(2), 78-95. Gorane, S. J.,& Kant, R. 2013. Supply chain management: modeling the enablers using ISM and fuzzy MICMAC approach.International Journal of Logistics Systems and Management,16(2), 147- 166. Huemer, L. (2012). Unchained from the chain: Supply management from a logistics service provider perspective.Journal of Business Research,65(2), 258-264. Kovacs, G., & Spens, K. M. 2012.Relief supply chain management for disasters: humanitarian aid and emergency logistics. Hershey, PA: Information Science Reference. Min,H.,&Kim,I.2012.Greensupplychainresearch:past,present,andfuture.Logistics Research,4(1-2), 39-47. Mohanty, R. P., & Prakash, A. 2014. Green supply chain management practices in India: an empirical study.Production Planning & Control,25(16), 1322-1337. Näslund,D.,&Hulthen,H.2012.Supplychainmanagementintegration:acritical analysis.Benchmarking: An International Journal,19(4/5), 481-501. Pagell, M., & Shevchenko, A. 2014. Why research in sustainable supply chain management should have no future.Journal of supply chain management,50(1), 44-55. Priem, R. L., & Swink, M. 2012. A demand‐side perspective on supply chain management.Journal of Supply Chain Management,48(2), 7-13. 13
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14 Reiners, T., & Wood, L. C. 2013. Immersive virtual environments to facilitate authentic education in Logistics and supply chain management. InLearning management systems and instructional design: Best practices in online education(pp. 323-343). IGI Global. Ross, D. F. 2016.Introduction to e-supply chain management: engaging technology to build market- winning business partnerships. CRC Press. Saenz, M. J., & Koufteros, X. 2015. Special issue on literature reviews in supply chain management and logistics.International Journal of Physical Distribution & Logistics Management,45(1/2). Sarkis, J. 2012. A boundaries and flows perspective of green supply chain management.Supply chain management: an international journal,17(2), 202-216. 14