Issues and Solutions for Apparel Brands Pty Ltd

1
Course Diploma of Leadership and
Management BSB51915
Term/Block
Unit Code BSBWOR502
Unit Name Lead and manage team effectiveness
Assessment Type Assessment Task 1 – Case
Study
Time allowed
Date 05/02/2019 Room
Instructions for completing this form
 Complete Sections A and B
 Attach this two-page cover sheet to your assessment submission
 Submit your assessment to your trainer/assessor
 Retain Section B as proof of submission
 Please refer to the Plagiarism Policy and Assessment Appeal and Reassessment Policy in the
Student Handbook for more information.
Section A – Student Details (student to complete)
Student Name KARRTHIKEYAN
SHANMUGAM
RAGHU
Student ID 20181439
Student Declaration
 I declare that the work submitted is my own, and has not been copied or plagiarised from any
person or source.
 I have read the Assessment and Student Handbook and I understand all the rules and guidelines
for undertaking assessments.
 I give permission for my assessment material to be used for continuous improvement purposes.
Signature:_KARRTHIKEYAN_____________ Date submitted: __05_/_02/_2019____

2
Introduction
Apparel Brands Pty Ltd is an old company which was established in 1901. They deal with the
supply of footwear and clothes for the people. Lately, the company has been facing various
issues. To add to this there is a decrease in their profit margin too. The aim of the report is to
identify the issues and provide suggestion for their settlement. The report also lays stress upon
the importance of team work in a company and how a team meeting should be conducted. The
efficient functioning of the team leads to the efficient functioning of the company (Marks, 2013).
Overview of Apparel Brands Pty Ltd
The company Apparel Brands Pty Ltd is a very old company of 1901, which is expert in the
distribution of clothing and footwear. The review of the workplace information about this
company includes the first and foremost fact stating that they receive orders from the retailers
directly and transfer them back to the retailers after following their instructions and the adequate
customization. They desire to create an e commerce brand name and provide a diversified range
of goods and services to their valued customers. With regard to the information about the
workplace, they possess an online settlement in the market. They create apparels with regard to
the latest fashions for all kinds of people. the workplace of this company includes the Marketing
Manager, Information Technology Manager, Finance Manager and the Customer Service
Specialist. Together these people create an appropriate atmosphere for the staff to work together
and provide the best results (Subic & Aleksandar, 2012).
There includes coordination and cooperation between the staff and the Management team. There
is a systematic approach in the continuation of the work procedure. The decision making for the
company involves the opinion of all the important staff. There is balance between the satisfaction
of the customers and the profit margin. Communication skills hold a very important position in
the management sector (Bopage & Sharma, 2014). Thus, communication skills are very much
developed in this sphere and it promotes the efficient and smooth functioning of the business.
The duties undertaken by the people are carried out by them in the most efficient way leaving no
scope for complaining. The workplace ensures that the product quality is maintained in the most
adequate manner. There is effective determination of pricing and the best use of funds to supply

3
to the customers to reach their satiety value. There is also appropriate training and management
in the company (Conley & Acker, 2011).
Individual Performance Plan Scenario
Under the Individual Performance Plan of Task 1, there are three major actions undertaken. The
Marketing Manager is required to update all the procedures with regard to the customer service
matters. The second action involves the communication and transmission of these matters to the
staff and the stakeholders. The third action involves the final checking of all the mechanisms
adopted in the above process. There are specific timelines under which the tasks have to be
fulfilled and in the appropriate manner. All the duties of the manager have to be fulfilled as per
the action and the performance plan. The resources are mainly from the internet since it
comprises of unending information. The responsibilities and duties of the Information
Technology Manager is also provided under this plan. The outcomes of these officers would be
different but the responsibilities possessed by them are similar in nature (Caniato, Caridi, Castelli
& Golini, 2011). There are specific review dates for their accomplishment of their duties. This
date is preferably at the end of every working month. The more the dependency rate, the better is
their quality of work. There are possibilities of disputes but they are resolved in the most
efficient manner, when they arise (Chugan & Rawani, 2012).
Preparation for Team Meeting
After a consultation with the team and the assessor, the appropriate span for the determination of
the teamwork in the meeting of the team is expected to be reasonable. At the same time, there
should not be any hasty decision or a hurried time taken to accomplish the works of the team
during the team meeting. The appropriate time taken for this purpose should be within a fortnight
to a month (Colovic, 2011). The time span would depend upon the ingredients of the meeting
and the course of work. There can be an extension of the above state time in case of a sufficient
cause.
Goals: Achieved and Left to be achieved
Apparel Company has been working over a long period of time to satisfy all of its customers.
The major goals achieved by it includes having a grip upon the online market and attracting more