Benefits of Knowledge Management System in Miami-Dade County Police Department

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Knowledge Management System
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Executive Summary
Knowledge management system helps the most organization in carrying out its operation in an
organized way. The benefits of the system are plenty as it ranges from personal to group mental
growth which is the benefit to the production of the organization. Investing in technology helps
in securing the organization information through the installation of security protocols. The
system is the integration of many components; hence it prevents any form of corruption and
duties neglecting; therefore it promotes efficiency and integrity.

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Introduction
Organizations have adopted knowledge management system to make operation easy. It is an
information technology system which stores data and can be accessible to the users. The
database has numerous advantages to daily activity as it saves time and resources used to acquire
information. To catch criminal Miami-Dade County police department took the best action by
implementing the system in the process of prosecution of the suspect. The system increase
collaboration between different department in an organization by locating repositories and
capture secure information’s. The implementation process includes identification, preparation,
coordination, evaluation, determination, launching and maintenance of the system (Dalkir, 2013:
23)
The Miami-Dade County police department adopted the knowledge base system to develop web
service initiatives, equipping county process with IT infrastructure and simplifying and
standardizing the IT environment. The system will assist police in convicting criminals by, cross-
checking their records in the order. It is a breakthrough in technology advancement in the
security sector. With laptops in police vehicles, it will minimize the time for the officers to
search person history by cross-checking database in different security agencies. With the web
services, the Miami-Dade’s policy department can log in to access the portals which will link all
service which one can fully access.
For a long period, access to a criminal database by the traffic police seems a challenge. It was
challenging to integrate old database concurrently with data from the States agency and Federal
database to determine if a person has is arrested before. The cost of upgrading the IT equipment
was also a challenge since they have to create custom applications in facilitating queries build

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up. Encoding data into mainframe was a challenge since it was estimated to take at least three
years with huge expenses incurred (Ross, 2017).
Knowledge management problems are challenges that most organizations pass through in
making financial and operational decisions. The Miami-Dade County police department faced
with time issue of developing a system to assist the department in working effectively. There was
also a challenge of developing a stable and efficient mainframe that is integrated (Polkowski,
2013). Developing a standardized technology that could run efficiently posed a challenge as a
database-access project was needed. Other problems include having the expert to establish the
system; most staffs were not IT expert forcing the department to hire more workforces who were
to work jointly and develop the best web service.
Tacit knowledge also means knowing-how; the knowledge is embedded in one’s mind and
gained through experience at a particular field of work (Turner, 2018: 45). Through learning and
personal experience, a person can do the best acts for the gain of the organization. The IT expert
had to work, with the Miami-Dade police staff to develop an extensive system that will assist the
traffic offices in handling offences. Developing mainframe took time; thus they use their
experience to build web service that will work efficiently. It was not possible for anyone to start
developing the system without the skills and experience. Explicit knowledge also referred to as
knowing that. It is written in books, documents, reports and journals (Collins, 2010: 76). To gain
ability one has to read them always before developing something. Most Miami-Dade traffic
records recorded in books; hence it needed to be uploaded to the system on the daily bases as the
events occur.