The Role of Trust in Sharing and Transferring Organizational Knowledge

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Literature Review:
The role of trust in sharing and transferring organizational knowledge
Introduction
Markets of the world are passing through a transitional phase of the economy. The onset of the
fourth generation of the industrial reforms gave rise to a knowledge economy. Knowledge gained
the status of being the capital in this process. The next phase of this journey is indicating a
“Networked economy.” The transfer of knowledge is an important exercise in the “knowledge
economy,” the current literature review is an attempt to figure out some of the most crucial
aspects that can facilitate a smooth and trouble-free knowledge transfer while the variance of trust
playing a key role in the process.
Literature Review
Zhang, M. (2014). The Impacts of Trust and Feelings on Knowledge Sharing among Chinese
Employees. New England Journal of Entrepreneurship, Vol. 17 [2014], No. 1, Art. 5, (Online)
Retrieved From, https://digitalcommons.sacredheart.edu/cgi/viewcontent.cgi?referer=https://
www.google.com/&httpsredir=1&article=1024&context=neje. Accessed :31-08-19,
Author Michael Zhang presented a conceptual model of knowledge transfer and denoted the
importance of Interpersonal trust and interpersonal feelings among the employees to facilitate the
importance of trust in the process of knowledge transfer. His research on the subject clearly shows
that trust plays a key role in the transfer of both explicit and tacit knowledge. In the absence or
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lack of trust, a person only transfers explicit knowledge. He clearly stated that lack of trust is a
barrier in the sharing of organizational knowledge.
Chaudhary, S. (2011). Role of Trust in Knowledge Search and Transfer. Eastern Michigan
University, (Online) Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?
doi=10.1.1.599.1758&rep=rep1&type=pdf. Accessed :31-08-19,
Sanjib Chaudhry in his paper submitted to Eastern Michigan University covered two very
important aspects of knowledge transfer. This paper emphasizes the importance of the search for
knowledge in the organization. The smaller organization finds it easier to search for knowledge,
whereas relatively bigger organizations find difficulty in the task. This paper advocates the
defragmentation of bigger organizations into smaller and trustworthy groups for the transfer of
knowledge.
Park, J.-H. (2016). The Role Of Trust On Knowledge Creation In A Virtual Organization: A
Social Capital Perspective. Journal of Knowledge Management Practice, Vol. 7, No. 4,
(Online ) Retrieved From http://www.tlainc.com/articl125.htm. Accessed :31-08-19,
Author Ji-Hong Park touched upon a serious issue related to the trust development in a virtual
organization. The relevance of this piece of literature is important for the future because more
and more organizations are switching onto a virtual model. The essence of this report emphasizes
the importance of human factor and real-world interaction of the individuals where they build up
a trustworthy network within an organization.
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