Pursuit of Flexibility in Hospitality Industry

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Blog 1: Pursuit of Flexibility in hospitality industry
Hospitality and tourism industry is a big economic contributor in the world. Hospitality
organization of work contains a mix of costs and benefits. The balance between the two is not
random at all. The employee’s response is influenced by the expectations and the experiences
prior (Bal and De Lange, 2015). Other factors that have affected the pursuit of flexibility is the
business management strategies, human resource management and the approach to the industry
relations. . Hospitality industry in its quest for flexibility is required to transform its management
practices as required (Eriksson, Larsson, and Pesämaa, 2017). There is a new dynamic cast
within familiar terrain of management that seeks to generate consent and maintain control in
the hospitality industry. In the pursuit of flexibility key factors in the hospitality industry is
elimination of rigidities especially in the labor market. This has led to increased competitiveness
and a decrease in unemployment rates. This is to cope with segmentation of markets,
diversification of services and the product proliferation. As many would view it, work place
flexibility is not a benefit but more of a right for businesses to grow. It’s a business strategy that
is required for one to survive in business. Pursuit for flexibility entails labor as well as services
and products that the hospitality industry is providing.
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