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Organisational Behaviour Assignment Solved - Waitrose

   

Added on  2020-10-23

15 Pages5242 Words334 Views
ORGANISATIONAL BEHAVIOUR

Table of ContentsTASK 1............................................................................................................................................3P1. Influence of power, politics and culture on behavior of employees in Waitrose ................3TASK 2 ...........................................................................................................................................7P2. Content and process theory of motivation ...........................................................................7TASK 3..........................................................................................................................................10P3. Characteristics as well as qualities of an effective team as opposed to ineffective team ...................................................................................................................................................10TASK 4 .........................................................................................................................................12P4 Concepts and Philosophies of organizational behavior ......................................................12CONCLUSION .............................................................................................................................13REFERENCES..............................................................................................................................14

INTRODUCTION Organization behavior is basically a study of human behavior. It can also be defined asthe attitude and actions of employees within an enterprise. Organization behavior is a studywhich emphasizes on way people at workplace. It is the study which assist in developing theunderstanding about the way people behave. Study of Organization behavior also supportsmanager in identifying the cause of behavior among employees and its effect on the businessperformance. It assists manager in identifying those factor which plays important role ininfluencing the behavior of workers within an organization. The main components which effectthe behavior of people at workplace are politics and culture. Organization behavior can beconsidered to be as an interdisciplinary approach which can be utilized by manager in anorganization for studying human behavior. It is the study of organizational behavior whichprovides direction to company. Organization behavior study also supports manager in identifyingappropriate technique for motivating people to improve their performance at workplace.The study emphasizes on analyzing the effect of politics, culture and power on behaviorof employees in Wait rose. It is British multinational origination operating business in retailsector. Report will also highlight the key difference between effective and ineffective team. TASK 1P1. Influence of power, politics and culture on behaviour of employees in Waitrose All employees working an organisation wants happiness and satisfaction from their jobs.If in case the employees feel dissatisfied then this factor has great effect on their performance atworkplace. The reason for high level of dissatisfaction among workers might be politics,ineffective working culture and negative use of power by manager or leaders. In simple words,The three important factors which has direct as well as significant influence on employees'behaviour are power, politics and culture. Organisation power Power can be defined as the ability of an individual to taker any action or make importantbusiness decisions. It can be also considered to be as an authority given by management tospecific employees for control the activities of other people within an organisation. In context ofWaitrose, Top level management in an enterprise has the authority to make important businessdecisions.

The power used by manager or leader in an enterprise has great influence on thebehaviour of employees. Use of power by manager or leader in an organisation has great effecton their relationship with their follower s or subordinates. There are different bases of powersuch as reward, legitimate, cohesive etc. which is generally utilised by manager or leaders in firmfor influencing the people to improve their performance and increase their participation inbusiness activities . Power can be utilised by manager or leader in either positive or negativemanner. The positive use of power has good effect on the employees' behaviour. When manageror leaders uses the power in positive manner employees feel satisfied and motivated. Accordingto the power/ interaction model, The different bases or sources of power are :Coercive power:Coercive power can be referred to as an ability of manager to force workers forfollowing an order by threatening workers with punishment if the employees does not complywith order.It is considered to be as least effective but commonly used power. Coercive powerincludes utilisation of threat for making people to perform specific task. Use of such types ofpower has adverse effect on the relationship between engagement and employees. It can lead tothe high level of job dissatisfaction among worker. In context of Waitrose, existing managerinform has uses coercive power for forcing workers to support change, as a result of whichcompany have to face the issue of the high employee turnover which has adverse effect onperformance of company. Such problem of staff turnover has lead to the decline in productivityof an enterprise. Use of such type of power have adverse effect on the performance of employeesas they have to work because of fear of loosing their jobs.Reward power: Such types of power used by manager or leaders in an enterprise has positiveeffect in the employees' behaviour as well as performance. As it is the rewards which developsinterest of working in employees. In context of Wait rose, manager in wait rose has been provided power as reward fortheir performance at workplace. Manager uses the power in positive way for positivelyinfluencing people to make their significant contribution in accomplishment of businessobjectives. Management utilises the reward power for motivating employees to participate indifferent activities. Use of reward power by manger or leader in an enterprise has assistedmanagement in strengthening their relationship with workers which is very much crucial in orderto motivate employees for improving their performance at workplace.

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