1. Questionnaires for the users of Outblaze. How far do
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1. Questionnaires for the users of Outblaze How far do you agree with the following facts? 1. Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Q1. Outblaze is providing uninterrupted services to the consumers Q2. Outblaze services is used by most of the users in Hongkong Q3. All the hi-tech cloud and internet services are being provided by Oublaze Q4. Outblaze is providing low cost technical services comparing to others Q5. Outblaze is providing high speed internet services comparing to others Q6. The users feel secure while using the services of Outblaze Q7. Outblaze is providing efficient customer services and quick reply to their issues 5. Strongly Agree4. Agree3. Neutral2. Disagree1. Strongly Disagree 0 5 10 15 20 25 30 35 4038 4332 Q1. Outblaze is providing uninterrupted services to the consumers Responses
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5. Strongly Agree4. Agree3. Neutral2. Disagree1. Strongly Disagree 34 8 143 Q2. Outblaze services is used by most of the users in Hongkong Responses 1. Strongly Disagree2. Disagree3. Neutral4. Agree5. Strongly Agree 31 10 1 53 Q3. All the hi-tech cloud and internet services are being provided by Oublaze Responses 1. Strongly Disagree2. Disagree3. Neutral4. Agree5. Strongly Agree 35 6423 Q4 . Outbl az e i s provi di ng l ow cost te chni cal se rvi ce s compari ng to othe rs Responses
5. Strongly Agree4. Agree3. Neutral2. Disagree1. Strongly Disagree 35 6423 Q5 . Outbl az e i s provi di ng hi gh spe e d i nte rne t se rvi ce s compari ng to othe rs Responses 5. Strongly Agree4. Agree3. Neutral2. Disagree1. Strongly Disagree 27 13 343 Q6. The users feel secure while using the services of Outblaze Responses 5. Strongly Agree4. Agree3. Neutral2. Disagree1. Strongly Disagree 28 12 35 2 Q7 . Outbl az e i s provi di ng e ffi ci e nt custome r se rvi ce s and qui ck re pl y to the i r i ssue s Responses
2. Interview Questions for the project managers of Outblaze 1. What you think about the current position of your organization in Hongkong technical market? 2. What are the major challenges you are facing in the present situation? 3. How you are planning to mitigate the challenges and get competitive advantages?