WHS Work Operations

Running head: WHS WORK OPERATIONS
WHS Work Operations
Name of the student
Name of the university
Author Note:

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WHS WORK OPERATIONS
Table of Contents
Case Study 1...............................................................................................................................4
Work Hours Monitoring.........................................................................................................4
Consultative Process to be used.............................................................................................4
List to ensure functional clean vehicles.................................................................................4
Delegation process Involved and Specification.....................................................................5
Need for Training and Options with Budget..........................................................................5
Impact of the proposed changes.............................................................................................6
Case Study 2...............................................................................................................................6
Nature of Complaint...............................................................................................................6
Procedure of Complaint.........................................................................................................6
Standard Operating Procedure...............................................................................................7
Legal Responsibilities............................................................................................................7
Case Study 3...............................................................................................................................7
Systematic Approach.............................................................................................................7
Solutions for shortfalls...........................................................................................................8
Aspects to Investigate............................................................................................................8
Details of the Staff involved..................................................................................................8
Case Study 4...............................................................................................................................9
Suggestions for a system........................................................................................................9
Implications of the Existing Staff..........................................................................................9

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WHS WORK OPERATIONS
References................................................................................................................................10

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WHS WORK OPERATIONS
Case Study 1
Work Hours Monitoring
The work hours can be monitored by only maintaining a proper and effective policy.
The management of the tour company must ensure the maintenance by putting in a proper
policy that will effectively look after the work hours of the employees. The first problem for
the company has been the shortfall of the employees (Chapman and Thompson 2016). The
company must employ a selected number of people in order to make up for the shortfall of
the employees. Apart from the employment of the people in the organization, the
management of the organization must employ a proper work policy for the people and must
look into the problems of the employees in order to ensure the absence of any non-working
hours.
Consultative Process to be used
According to, Chapman and Thompson (2016) the consultative process that will be
involved in the following area includes the likes of the discussion with the different kinds of
the stakeholders as well as the discussion with the employees. The discussion can bring in
some feedbacks to get rid of the different types of the problems that will be involved in the
business process. The management of the Tour Company can be able to address the issues
easily by means of the consultative process. The consultative process can also involve the
feedbacks from the customers. The feedbacks from the customer will rather act as an
important source of information for the management as the management will have to provide
the different kinds of the solutions by considering the issues raised by the customers of the
tour programs.