Unit 12 Organisational Behaviour

Unit 12 Organisational
Behaviour

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Analyse how an organisation’s culture, politics and power influence individual and team
behaviour and performance.........................................................................................................1
TASK 2............................................................................................................................................1
P2 Evaluate how content and process theories of motivation and motivational techniques
enable effective achievement of goals in an organisational context............................................1
TASK 3............................................................................................................................................1
P3 Explain what makes an effective team as opposed to an ineffective team.............................1
TASK 4............................................................................................................................................1
P4 Apply concepts and philosophies of organisational behaviour within an organisational
context and a given business situation.........................................................................................1
CONCLUSION................................................................................................................................1
REFERENCES................................................................................................................................2

INTRODUCTION
Organisational behaviour is considered as the determination of team and person’s
performance as well as practices into entity. Moreover, its analyse about individual’s attitudes at
work premises as well as identified regarding its affects upon motivation, communication,
leadership and many more (AJDAROVSKA and ATTAR, 2020). The undertaken entity for
respective report is Marks & Spencer, it is multinational retailer industry which deals with food
items, clothing and home products mainly. Also, it was established in year 1884 and having
headquarters is in London, UK. The topics that are going to be discussed in this report are
influences of culture, power and politics on others behaviours in firm, motivational theories
types, effective and ineffective team. Apart from this, the application of organisational
behaviour’s concepts as well as philosophies in provided situations are also discussed in this
report.
TASK 1
P1 Analyse how an organisation’s culture, politics and power influence individual and team
behaviour and performance.
Organisational culture
This is described as essential conceptions, values, manners and beliefs of interaction that
contributes towards psychological as well as societal atmosphere of entity. Moreover, it aids
them to influences individuals into firm. Also, there are several forms of culture that have
influences upon group’s and person’s attitudes (Chand and Ambardar, 2020). Therefore, within
Marks & Spencer their culture is defined with assistance of Handy’s model. It incorporates four
cultures all of them are described below:
 Power culture: Within respective culture, power is into hand of top authority of some
individuals. Moreover, they are also accountable for undertaking decisions for entity as
well as enjoy few particular rights. Such individuals are considering know as the decision
maker within work premises. In respect of Marks & Spencer, respective power be with
higher administrative who are accountable for solving issues of its personnel effectively.
Such as, in case marketing section desire to introduce promotion campaign for its new
goods at market areas thereafter they have to undertake permission from superiors who
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have higher authority as well as render information to staff for performing activities that
drives towards influencing groups and individuals performance as well as attitudes.
 Task culture: This is considered as effective culture where team is developed in order to
solve specific issues that rise within entity. Moreover, in this, person with similar
specialisation come together for attaining common objectives. Also, it incorporates
mainly four or five members that contribute equally (Chen, 2020). Such as Marks &
Spencer have faced issues of developing its products, so within respective situations task
culture required to be formulated through recruiting expert individuals as well as other
workers have to aids them for attaining its determined objectives that drives them
towards enhancement of group and person’s performance and attitudes.
 Person culture: Respective culture is that in which staff feel itself to be essential within
entity. Moreover, by following this particular culture drives to affect business as workers
mainly comes to office in order to earn money as well as is not attached with entity. Such
as various staff who is performing in Marks & Spencer feel itself superior in which they
do not delegate task to themselves. In specific situation, business impacts towards
accomplishment of its objectives appropriately.
 Role culture: This is undertaken as culture where staff are delegated with roles and
accountabilities based upon expertise, willingness, experiences and others, in this, staff
are ready to opt challenges as well as they are answerable to those who have delegated
task to them. Such as staffs who are performing into Marks & Spencer are delegated task
based upon its competencies so that it might able to perform task effectively as well as
develop its performance.
So, from the above analysis this has been examined that there are several kinds of cultures
among them Marks & Spencer have to opt role culture as there are various departments who
performs for accomplishment of objectives. In this situation, they need expertise staff for various
practices performance as well as business operations.
Organisational power:
It is described as the ways of working something in different and distinct manner. Moreover,
this is competency which aids them to influence others. The person who are performing at higher
as well as effective position simply affect as well as influence others (Geldenhuys, 2020).
Therefore, within Marks & Spencer it could be explained with assistance of French & Raven’s
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