Data Analysis Assignment - Information Technology
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Added on 2020-10-22
Data Analysis Assignment - Information Technology
Added on 2020-10-22
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SYSTEMS ANALYSISINFORMATION TECHNOLOGY & DATA ANALYTICS1.System Requirements 1.1 Stakeholders The stakeholders in the patient management system are the government, public,providers, community health care professionals which are physicians, Nurses and pharmacists.The stakeholders have been categorized into the following stakeholder quadrant below:
Fig 1: Stakeholder QuadrantGovernment: As a government body I want to have certain number of goals in healthdomain so that it can provide better healthcare care to the common people.
Government plays an important role in administration of health. Various federalgovernment health care plays an important role in maintaining health care effort by variousdomains like level officers and human offices (Rahman and Ripon, 2014). Federal government ismainly involved in making budget and other planning related to expenditure involved in healthcare. As an important player federal government plays a vital role in regulation of health careindustry. As a government, I need financial information from system so that effective budgetcan be formulated and apart from that several planning can be made for health care sector. Also,several schemes can be made related to health cost and associated scheme.Public: As the public I want to have the best services so that they can provide largenumber of benefits like to avail best kind of healthcare services.Public plays a vital role in health care from different sides. Like a consumer of healthcareservice public is mainly concerned with three aspects that is quality, cost and access to any kindof care (Khan et al., 2016). Various people round the globe believe in fact that health care isimportant and should be available to large number of citizen irrespective of cost which isinvolved. In comparison to past, public comes up positive view on health promotion andprevention of illness. Healthcare resources only focus on illness which comes focus on 1% healthexpenditure are available to public health. As a public, I can prefer to take treatment from theparticular hospital to make their financial stability strong. Apart from that, they expect qualityservices in return.Physicians: As a physician I want to provide the best kind of services so that it canprovide better services to the patient.
1Physicians play an important in health care system. Physicians claim to provide directkind of medical services to various clients in different kind of things like hospitals and clinics(Penzenstadler et al., 2014). Physicians claim to control 70 to 80 % of hospital cost by the helpof decision making in resources. Generally, physicians decide the fact that which client needs tobe admitted along with length of stay and lastly when to discontinue their treatment programs. Nurses: As a nurse I want to accomplish the goal of providing best services to thepatient. Nurses are individual who provide individual care to various client. The value ofvariation generally varies from simple care to complex tasks in some of the life threating cases(Wang et al., 2016). The ability of nurses to function to independent to easily function in betterjudgement will ultimately lead to professional development. Nurses generally provide uniquefeature to various health care system.Pharmacists: As a pharmacist I want to provide thebest quality of medicine to patients.With the passage of time, the role of pharmacists is changing. Some of them canprescribe as well dispense medicine. They are very interested in meeting the needs ofpharmaceutical industry. Business Manager: As a business manager I want to provide best infrastructure to ourpatients. The business manager accesses this system for analysis of the account. Moreover, thebusiness manager analyzes the total Medicare rebate as well as the private insure companyrebates an invoice accordingly.
21.2 Information Collection Method For collecting information, interviews can gather a large portion of the informationneeded. Although questionnaires, surveys and case studies can be also utilized to help collect thenecessary information (Yu et al., 2016). Data are mainly of two types such as primary data andsecondary data. Primary data is generally collected as raw data from the original source, withoutany modifications made to the data set. Secondary data are those which are collected by someoneelse and has been passed through the statistical method and hence it is known as Secondary data(Aït-Ameur et al., 2018). Through the interviews the information that is being targeted to berevealed are interviewee opinions, interviewee feelings, goals and key HCI concerns. Byinterviewing the finance manager and the receptionist, all the issues can be encountered. I wouldlike to interview only these two people. I would like to put a list of questions like: Q1. What issues are encountered by receptionist in keeping a track of records of patients?Q2. What kinds of issues are encountered when two or more patients book forappointment at the same time?Q3. What problems are encountered in handling large mass of people? Q4. How to assign patient to right doctors?Q5. How to keep a track of recovery achieved by a patient? Q6. What are the issues encountered in keeping a track of patient’s payments?Q7. How to handle two patients bill when they are leaving the hospital at the same time?Q8. What problems are encountered in handling financial data of large mass of people?
3Q9. How to keep a track of the amount left and amount which needs to be paid further? Q10. How to keep a track of any extra money incurred by a patient? Questionnaire Collection Method- In this, one can prepare a document that containsseveral questions related to particular problem of concern. It is considered to be primary sourceof data which is more authentic in comparison to secondary data collection. It has somedrawbacks also as they are not suitable for learning about specific processes, techniques orworkflows. Apart from this, open ended questions are mostly well answered in an interview bythe repsondents.Questionnaire1. What issues are encountered by receptionist in keeping a track of records of patients?Protection of InformationRedundancyUnnecessary dataAll of the above2. What problems are encountered in handling large mass of people?Lack of QualityDelay in ServiceBoth
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