Oldbridge District Council Case Study

2 Oldbridge District Council
Case Study
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Table of Contents
INTRODUCTION...........................................................................................................................3
1) 5 findings from survey that Lisa is to be concerned with justification...................................3
2) Three initiatives which Lisa should develop immediately to improve concern......................4
3) Draft an e mail.........................................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
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INTRODUCTION
In an organisation HR is responsible for identifying and solving issues. They are also
responsible for maintaining positive work culture and environment. Alongside, HR manager
listen to employee’s problems and solve it (Christensen, Lægreid and Rykkja, 2016). The
problem may be related to salary, job security, training and development, etc. It enables in
gaining their satisfaction and retaining them. However, if issues are not solved then it results in
poor management and ineffective leadership. Thus, strategies and measures is taken by HR to
solve them.
The assignment will describe about 5 key findings in oldbridge district council. Moreover, it
will be discussed about 3 initiatives that can be taken to solve issues. In addition to it, an e mail
is written by HR to management.
1) 5 findings from survey that Lisa is to be concerned with justification
In council a survey was conducted to establish satisfaction level and engagement within
staff from which results were obtained. In that 75 % employee reverted back their answers. This
enabled in finding out issues that employees are facing. The main objective of doing this was to
take effective and proper measures and actions that needs to be taken. in order to solve issues.
beside that, HR manager got insight on overall situation and culture of council. So, on basis of
survey report can be prepared that how staff feel about their overall job role and satisfaction
level. The issues determined are mentioned below :-
High stress level- By interpreting survey data, it is found that employee in council work at high
stress. This can be identified from survey that about 90 % of staff felt that their work has become
stressful now a days (Dickinson and Carey, 2016). The main cause of this is in council most
staff is hired on part time. so, when a staff leaves to retire, there is no back up of it. So, this
increases work pressure on other employees. Moreover, 90 % employees agreed that they feel
stressful at work. Another result is that 83% said their work load has increased since previous
years. thus, these are the metrics states that staff in council work under high pressure and stress.
So, it highly impact on their mental health negatively. Besides, due to high stress they are not
able to manage work and finish it on time. In council high level stress exists because staff is
recruited on contract basis. Therefore, remaining work has to be done by others.
Lack of support from senior- From survey it is analysed that only 20 % staff get support from
senior managers. Furthermore, 55 % get support from them. So, it clearly states that senior
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