Information Technology for Business

Running Head: IT for business
Point of
Sale

1 | P a g e I T f o r b u s i n e s s
Table of Contents
Introduction........................................................................................................... 2
Answer to question 1-Point of sale (PoS)...............................................................2
Benefits of POS................................................................................................... 2
Drawbacks of POS............................................................................................... 2
Answer to question 2- PoS help business to gain completive advantage...............2
Answer to question 3- Centralized database system.............................................3
Answer to question 4-PoS facilitate decision making.............................................3
Answer to question 5- Telecommunication for PoS................................................3
Answer to question 6- Risk associated with PoS....................................................3
Recommendations................................................................................................. 5
Conclusion............................................................................................................. 6
References............................................................................................................. 7

2 | P a g e I T f o r b u s i n e s s
Introduction
Point of sale is also known as point of service as it deals with sales, customer’s issues
and dealing with new orders. In this report detailed decision is done about point of sale along
with the risks associated with point of sale. IT has various type of security issues associated
with it that have been analysed in this report. Additionally, the types of telecommunication
in network and its terminologies have been discussed.
Answer to question 1-Point of sale (PoS)
Point of sale is a new technology that is been adopted by every industry as it not used
for dealing the sales of products but it take care of all the return policies and new products
that are launched in the market (B2C, 2018). It has made the business work automatically by
removing the manual work of tracking the sales status. It simplifies the business operations
by making it automatic.
Benefits of POS
There are various advantages of point of sale system, discussing some of them.
 It reduces the human errors as most of the work is done automatically and has reduced
manual work and the chances of small errors.
 It also increases the efficiency of the system by reducing the duplication of data as it
makes the work automatic.
 Deployment of system is also easy by using point of sale.
 It helps in managing the system by automatically regenerating the reports and has
substitute the manual report making process (Lifewire, 2018).

3 | P a g e I T f o r b u s i n e s s
 It helps in monitoring the system on regular basis by keeping track on all the sales
record and the daily transaction. It shows an alert message at the emergency situation
so that plans could be regenerated to make sure business works continuously.
 It is a flexible approach as it helps in building a strong Customer relation management
(SolutionDots, 2014). That helps in keeping track of single as well as multiple
customers and tracking all the past transactions.
 It provides a more detailed receipt to customer that helps in building trust among
customers.
 It reduces the labour cost; as the accounting process and maintenance process is all
done automatically that do not require manual staff.
 It uses a sophisticated way to provide acute results (Berezina, et. al, 2016).
 The system is designed in an effective manner that keeps customers remain in the
business for longer time.
 The repair and maintenance cost of point of sale system is very nominal.
Drawbacks of POS
The point of sale system has some of the drawbacks.
 Working on point of sale system makes the business rely completely on the software
and the software need to be updated so that no bugs hit the system. Setting up this
required additional initial setup fees.
 Point of sale system has high security issues if the system is not updated. If it is not
correctly updated it may lead to security fissures.
 The web based system is truly dependent on internet connection. If the internet
connection is not reliable it makes the access to customers impossible.