This report highlights the impact of globalization on Siemens market and the key factors associated with it. It also discusses the strategic complexities and the influence of global operations on the structure and function of the company.
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[Unit 18: Global Business Environment] 2018
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Introduction- The globalization can be associated with several challenges like access to superior technologies, increase in competition etc and can threaten any company to have their continuous dominance. With an ever growth sophistication among the competitor, it pose a global threat to any company across the world. There are several strategic management approach that can counterfeit the currentchallengesthroughpublicsensitizationandawarenessamongcustomerstomark difference between the fake and genuine products, making collaboration with the government etc. However, there have been several significant opportunities provided by the introduction of globalization as well (Donze, 2014, p 171). The market is ever expanding and making a global economy i.e. more stable and lower risk associated with the political interference of any country the company is dealing with.The potential of generating profits is always high and the only thing the company need to do is to implement strategies to manage both the threat and opportunities as swiftly as they can. Siemens is one of the multinational giant that operates in almost 190 countries across the globe. The scope of the company is to deal with electronic products and services. The company is highly reputed and considered to have one of the largest among the tally of employee i.e. 400,000 people. There are six major divisions where the company operates i.e. Energy, Equity, Healthcare, Industry, IT solutions and Investment. The company made approximate profit of aboutof€5.67 Billion. It can be considered as one of the outstanding achievement in this growing competition in the market with some major player still competing. The headquarters of the company is in Germany (Donze, 2015, p 161). The company these days is dealing with certain strategic issues associated with globalization and threats associated with the market existence in the future.The scope of this report is to highlight the
impact of globalization and the key factors association with it impacting the market of Siemens. It will also show the strategic complexities associated with global market presence. Finally, it will discuss the impact on organization structure, function and decision making strategies of company based on globalization. Key Factors of Globalization driving Siemens market- The globalizationcan be defined as the marketsystemdevelopmentwhere without any hindrance, the services/products can be taken across the national boundaries. Further, it can also be called as the movement of capital, information and associated factors that allow a company to freely trade across the globe. The globalization concept has been accepted since a long time and it has been an inevitable reality as acknowledged by the people. There hasn’t been any restriction on the foreign investment and it has increased through formation of legislation and policies that encourages the flow of money. The product prices are brought down for a reason because the goods from across the world are supplied to the market that is compensating the demands and supply ratio. The product and services availability at a low price is improving the quality of life and hence dealing the current issue of poverty of several under developing countries. The globalization impact in the business environment can be described with the help of PESTEL model that determines several factors that played a role in the business of Siemens. Political Factor- The most common political factor that is quite relevant with the strategic management of the organization and their policies towards government regulations on cross border transaction and free market enterprises. The political systems are moving ahead towards the marketing economy concept where the business across the globe would be allowed to operate without any unwanted
interference of the government. The countries such as China were having the tight control over the economy is now making their market liberal for others. The similar move has been taken by the countries to ensure that their market must remain attractive for the foreign investors. The most common threat within the political factors is the nationalization risk and the threats political bodies feel when the importance of foreign investment is not realized. Economic Factors- The world economy integration has been so influenced that even if a crisis happen in one country, the whole world will start feeling the effect. It can be declared as one of the negative aspect of globalization. One of the best example that can be cited is the recent economy crisis in USA that ended up in paralyzing the entire world economy. The globalization has also introduced the concept of increased competition across the world as most of the business now looks for invading the foreign market and challenging the existing best. Siemens has always dominated the market of mobile phones in Germany and several other European countries as they were able to market their product without involving much hindrance. When there was an eruption of globalization, the cheaper phones with equivalent quality was introduced in the market by India and China and it got a big hit among the public who really don’t mind buying cheaper product with same features. In response, the strategy taken by Siemens was to form an alliance in order to deal with the current competition (Berend, 2016). The alliance was quite successful hence helped in achieving the success in the current market. For example, there was an alliance between Siemens and Nokia that won the bid for providing broadband service to the Taiwanese high speed trains. Another alliance between Nokia and Siemens was to win the bid to supply optical network to the Chinese company Unicom Ltd. The raw material accessibility and the cost associated with it was another economic impact of globalization. In order to deal with
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the issue, the company gains the operational setup in the emerging market such as India and China, where they will get cheap source of labor and hence making the cost of production quite low (Risi, 2013). Socio Cultural Factor- The globalization is always hailed for the growth and development of culture across the national boundaries and hence affecting the market with preferences and tastes. It also helped in the reductionof theexpensive approachesfor localizationtowardsproduct developmentand associated strategy for smooth running of the organization. In comparison to the past scenario, where the products can be sold in those market that suits the local culture, several people are now developing the taste of products that are benchmark of a particular country and love to buy it. It has helped the multinational companies with reduced pressure as they need not modify their products that suit the local market. Siemens mobile are highly used across the world mostly in their original forms and without having any modification in their majority of the product. The positive impact of this getting quickly dissipated and it is now growing the sense of having new innovation. The population of the entire world are now looking for certain new innovation that is forcing the companies like Siemens to look for further innovation and innovate faster to stay safe in the market. Technological factor- The technology is known to be one of the vital tool that drives the strategic management of any organization towards their operation, product development, marketing and distribution. The globalization has led the transfer of technology swiftly from one country to other and it has been quite easier than earlier. The information for new innovation is quite easier these dates and
creating a huge risk for the developing countries. When the technologies that are secured are easily being received elsewhere, the developing countries uses the technology and makes the products at low price and hence can compete with the multinational giants in terms of reduced cost of the same products (Bhaduaria et al., 2013, p 120). China is well known for having the capability in this context as they poses the ability to replicate the innovation that still remain unmatched with the entire world. This aspect keeps the global giants like Siemens at high risks. The Chinese market boomed with the incompetent manufacturer of electronic equipment, the country has managed to maintain their quality and hence their product now can’t be called as the low quality product. The superiority of the technology last for a while as the competitor starts matching up the latest technology or successfully build a new technology that can provide a product of superior quality. It actually places the multinational companies like Siemens a huge pressure to innovate new technologies to avoid the competition risk. It is not always guaranteed that the technology they are making will not be replicated by the other companies to remain in the competition (Murray, 2015). Environmental Factors- The concern regarding climate changes and global warming has significantly impacted the perception of people globally. A significant attention being given to the sustainable management of the production at any company,that must not have any negative impact on the environment. Siemens has always been one of the fore front companies that has embraced the technology causing a minimal damage and harm to the environment. Based on an audit conducted in the year 2010, there were several weakness revealed in their production and show that there are certain area where they can cut down on waste and can contribute towards the saving of energy by having minimal usage. There has been a global pressure on the sustainability of the environment
and it is contributing in saving a lot of resources that could have been otherwise wasted (Stilgliz, 2018). Legal factors- The globalization is the significant contributor of causing legal issues, if not handled properly can always lead to the misconducts in the business. The foremost challenge is the existence of counterfeit. There are several legal framework across the world that are designed for countering the issues and hence threatening the global profit margin of the companies. Strategic complexities associated with operation in global market- When working in the global market, there are certain complexities that the company has to realize as it may later result into one of the major threat in their global existence. The management of company globally is always been one of the major challenge for business since last century. The task nature is changing and there is a huge shift of the economy activity from Europe to USA and now in Asia, Latin America and Africa. With the fast growing market size and the existence of a variety of competitors across the globe, Siemens needs to realize the complexity they need to face to make their presence in the market. In general, most of the company acquires effective advantages for longer run and make a strategic decision to achieve the same. The strategic decision generally helps in the maintenance of business and their quality intheglobalmarket.Thestrategicdecisioninthatcontextmostlycomprisesofthe organizational activities and the analysis of the market where the company will operate in the future. The strategic decision of Siemens is quite clear in that context. The major strategy of Siemens is to provide a primary focus on the technology and innovation associated market growth. Until and unless they give appropriate time for the setting up of the new technology,
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they try capturing the leading position in their local market and hence creating a local value at the global level as well. The complexity of global existence is further reduced by the Siemens strategy of innovation and diversification since their establishment and therefore making it an outstanding sector of business. They also started market identification particularly the upcoming trend and starts strategizing quite early on. Some years ago, the company also tried improving their portfolio including four megatrends such as urbanization, demographic change, globalization and climatic changes that has already started the influence on the daily life. The impact of these above mentioned trends were already started increasing substantially since last decades. Siemens activities in the sector of healthcare and energy were being the major points of consideration when it comes to business. They were also about to claim the leading position and were equally giving the importance to the customer satisfaction as it is one of the important entity towards their market growth (Cook, 2015, p 61). Siemens also bought several businesses in the past year as they thought that the global penetration will help these businesses for their growth. In the past decade, the Siemens Company acquired the UGS, which is one of the leading service providers of the life cycle management of productsoftware.Similarlyfewyearsdowntheline,Siemenswatertechnologyalso strengthened its service in US with the acquisition of major four companies called CEC, sunlight system, pure water solution and Envitrol. The company also acquired a distributor of diagnostic product called Dade Behring Holdings that use to give their services to the clinical laboratories (Brook, 2015).
Although, Siemens always does their homework properly but the threats always lies in front of them. In the global arena, the company faces a significant level of competition at various market segment.Siemensbeingahugemultinationalcompanyhavingavarietyofsector,the competitions become quite higher as compare to other industries. Some of the international competitors are Bombardier, Reliance Industries limited, Honeywell international, Philips, Tyco international etc. Likewise in the field of energy, their major competitors are Alstom power, Abbott and Mitsubishi etc. The presence of competition can clearly affect the revenue and the profit margin of the company. But realizing the complexities they can have in the market, Siemens always look for targeted business activities that lead the immense market growth of Siemens. Siemens also reduced the complexity by attracting the customers from diversified area. The company has now globally penetrated in the field of construction, real estate, mining and metals, utilities, machinery and automotives as well (Beck, 2016). Global operation influences the structure and function of company- The existence of the companies in this complex environment has been directed affected by the presence of globalization. For a better survival and success in the market, the organization must adapt to the changing and evolving condition of the global market. There are several tools that help in gaining the competitive advantages for the company such as suitable structure of the organization and the culture that helps in serving the needs of the company as well as the market where it is going to operate. The company structure and function are mainly divided into two levels. The one is through invisible shared values and through the norms of group behaviors (Lane, 2014). The culture of the organization generally differs from the market where they currently operates. For instance,Siemens basically started their business in Germany and other
Europeannationandthathascompletelydifferentscenarioascomparetotheircurrent penetration in the Chinese or Indian market. Their structure and function will vary when they cross the border because of the change in culture and belief of two different sets of market (Elola, 2014, p 989). The company is required to diversify their structure and function according to the nation they are currently penetrating and adapt according to the physical location of the company. It is because; Siemens has realized that each employee working in the company is also a stakeholder. The globalization also helped in the emergence of international networks within the economic system and in their simplistic sense, Siemens has always referred to deepening, widening and speeding of the interconnection globally. The globalization also created the demands in the cultural, political and economic aspect that the organization is going to take into account (Fristich, 2015, p 789). Here the business strategy is very important to keep the structure and the function of the company flexible with a new market penetration of the company. The roles of leadership are vital in maintaining these. Siemens has always been proven lucky in terms of achieving good leaders who helped the company to maintain the structural functional integrity. The globalization also deprives people having a shared base for their normative orientation. The leaders always realized the importance of stakeholders and made them as their new partners for interaction. There has been change a significant change in the interaction mode and helped the leaders to get external stakeholders from outside the countries for the job. There was a significant increase in the competition as well and at the same time the social expectation was also on a rise in terms of business conduct.The company also became successful in achieving a strong balance between the social and economic goals. Based on the McKinsey 7s model of organizational structure, the global operation influence was realized-
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Strategy- The strategy of Siemens was always simple as they believed in technology and innovation. They always looked at the top position through their diversification and innovation. For example, they always took a short term strategy and aligned it with the other 6s in the model to achieve a greater success. Structure- Siemens has started their venture with electronic and technological equipment but now they have several divisions such as healthcare, energy etc. They are always been kept separate and any issues within the division will not have any influence on the working and profit margin of other. The company always tried keep things most visible and easy to change. Systems- The procedure and the processes of the company reveals the daily activities and the ways decisions are made. It keeps the business of each division quite focused. Skills- Siemens has always rewarded their employees for their performance and attracted the skills with their good salary packages. They always believed in new strategy and structures implementation in the company that supports growth and global penetration. Staff- The company always hired skilled staff and followed a tightly regulated culture of recruitment, training, motivation and rewards. Style- The company has maintained their style at top level since they launched their first product. They always believed in providing a superior quality products and services and the style of management and leadership has led the company to achieve the top spot. Shared values- Siemens have always followed the standards and codes in every aspect of the society, whether it is health of the employee or sustainable development, the companies always followed the rules and tried abiding to it to the best way possible (Crane and Matten, 2016).
Influence of globalization in Siemens decision making strategy- The globalization has heavily influenced the decision making strategy of Siemens. The people in the world are worried about the fact that whether any decision will be taken in their favor or not. It is because of extreme diversity exist in the market, people have difference choices, preferences and taste etc, giving it a hard time for any company to understand what people wants. The decision making is not always done in favor of the local people, instead the company always looks at the mass. But for Siemens, meeting the needs of locals is always been the key towards their business performance (August et al., 2014). Siemens is currently operating in more than 190 different countries. The executives of the Siemens whether they are in Germany or anywhere across the globe must be taking the decision as per the best interest of the local shareholders. Most of the multinational companies have several capabilities and have the right to take decision as per their activities separately. In case of Siemens, one thing is realized that it is not always efficient to manufacture or design their range of products in all the countries they are currently operating. The decision they have taken is to concentrate manufacturing is the efficient way to keep the scale of economic through the specialization. They also realized that the product can be manufactured at a particular place and then be shipped to any place in the world.One of the threat for the multinational company is fluctuation in currency. There can be a significant variation in the price for the product supplied because of a certain change in the currency. In Siemens, there is an internal risk management team that keeps a check on such threat and avoids having a significant damage on the price of the products. Conclusion- The market is ever expanding and making a global economy i.e. more stable and lower risk associated with the political interference of any country the company is dealing with.The
potential of generating profits is always high and the only thing the company need to do is to implement strategies to manage both the threat and opportunities as swiftly as they can. The complexity of global existence is further reduced by the Siemens strategy of innovation and diversification since their establishment and therefore making it an outstanding sector of business. The globalization concept has been accepted since a long time and it has been an inevitable reality as acknowledged by the people. There hasn’t been any restriction on the foreign investment and it has increased through formation of legislation and policies that encourages the flow of money (Dobrin, 2016, p 161). References- August,H.J.andCreators,S.C.,2014,June.’…butrathertheonemostadaptableto change.’How to set up and maintain an effective quality management system in stormy times of change. InProceedings of the 58th EOQ Congress, Gothenburg. Beck, U., 2018.What is globalization?. John Wiley & Sons. Berend, I.T., 2016.An economic history of twentieth-century Europe: economic regimes from laissez-faire to globalization. Cambridge University Press. Bhadauria,A.,Bhattacharjee,S.,Anandkumar,C.B.andPuthiyonnan,S.,2013,August. Sustaining High Performance in an Offshore Team in Globally Distributed Development: A SuccessStory.InGlobalSoftwareEngineering(ICGSE),2013IEEE8thInternational Conference on(pp. 120-123). IEEE.
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Murray, W.E. and Overton, J., 2014.Geographies of globalization. Routledge. Risi, D., 2013. Compliance and its effectiveness in preventing unethical behavior: Analysis of the Siemens Business Conduct Guidelines. Rosinska-Bukowska,M.,2014.Internacjonalizacjaprzedsiebiorstw-istotabudowania konkurencyjnosciwdobieglobalizacjikorporacyjnej/Internationalizationofenterprises-the essence of competitiveness building in the corporate globalization era.International Economics, (8), pp.153-171. Sæther, T. and Visser, L., 2018. Business in Uncertainty and War: Trust and Risk for Siemens in Harbin and Vladivostok, 1914-1923.Global Histories: A Student Journal,4(2). Stiglitz, J., 2016. Globalization and its new discontents.Project Syndicate,5(8).