Organizational Ethical Learning
Added on 2021-04-21
4 Pages608 Words64 Views
Running head: THE LEARNING ORGANIZATIONThe learning organizationName of the Student:Name of the University:Author’s note:
1THE LEARNING ORGANIZATIONThis study focuses on organizational ethical learning. In this particular study, the chosenorganization is Commonwealth Bank. This study focusses on identifying the existing barriers tothe organizational learning. An analysis of these identified barriers of organizational ethicallearning are conducted in this particular study. Possible recommendations are given in thisparticular study in order to improve the ethical learning of Commonwealth Bank. An ethicaltraining program has been developed in this particular study.1.External Barriers:It is seen that staffs working at Commonwealth Bank often misbehaves with its clients. Moreover, the employees were involved in the forgery of the documents as well as facts thereby compelling the customers to open their accounts in other banks. (Lilley, Barker and Harris, 2015.) commented that non-compliance with the organizational code of ethics has resulted the bank to incur huge monetary loss. Additionally, the unethical behavioral approach of its employees has created a negative image of Commonwealth Bank in the current market. This actsas a barrier to organisational ethical learning.It has been observed that hierarchical structure is followed by the management of thebank. As a result, the subordinates are bound to follow the instruction of the senior managers andthey are bound to accept the decisions of the top-level management. The top-level mangersexpress their reluctance to change their management style. Therefore, rigidity of hierarchicalstructure acts as a barrier to organizational ethical learning.It is seen that the customers are not happy with the online services provided to them bythe respective bank. They are expressing their grievances against the bank in social media
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