Functional Areas in Business Organization: Overview and Skills Required

Functional Areas

Table of Contents
Introduction .....................................................................................................................................3
Various Functional Areas................................................................................................................3
Human Resource.........................................................................................................................3
Marketing....................................................................................................................................4
Customer Service Supporting.....................................................................................................4
Sales............................................................................................................................................4
Accounting and Finance..............................................................................................................4
Distribution Department..............................................................................................................5
Types of Skills.................................................................................................................................5
Communication skills..................................................................................................................5
Problem Solving skills................................................................................................................5
Creativity Skills...........................................................................................................................6
Interpersonal skills......................................................................................................................6
Conflict Solving Skills................................................................................................................6
Conclusion.......................................................................................................................................6
REFERENCES................................................................................................................................8

Introduction
Business is an activity which produces and sell goods and services in respect of earning
profit. In an Organisation there are various sub departments which helps in increasing the growth
and profit (Sanasi et. al., 2019). These Sub departments are known by the name Functional areas
of Business. The departments are Human resource, marketing, finance, IT department, Customer
Service, Production department, Operations, Distributions, Sales and various other department.
These departments Collectively work together for achieving the goals and objectives of
Company. The report is based on the person who have no understanding and knowledge of
running the business smoothly. He had purchased a company IOM Electronic Ltd with the
money won by lottery. The company is well known organisation with 200 staff which is based
on two sites Manchester and Liverpool. This report provides an overview of Various Functional
areas in Business organisation and skills able to requires in employees for accomplishing the
work effectively in these Functional areas.
Various Functional Areas
In Every Business there are various Functions or tasks which is to be performed on
regular basis. The purpose of Functional areas is to make sure that all the activities of
organisation is carried out efficiently and effective way. There main aim is to achieve the goals
and objectives of the company. They are Explained below-
Human Resource
Human Resource is one of the important assets of any organisation. Human resource
department main role is to manage the employees, compensate them and provide training for
improving their skills and knowledge. It can be said that they are the Central pillar of Companies
(McClean and Collins, 2019). The Functions of Human resource department are Staffing,
Development, compensating, Employee and Labour Relations, safety and health, etc. HR
department is responsible to recruit the right candidate for the vacant job position. They organise
effective training programs for employees so that their skills get enhanced and can achieve
organisational goals efficiently. They maintain the records of employees so that they can identify
the skill gaps. HR Department interpret and enforce the labour laws such as working hours, equal
employment opportunities, benefits and wages and various other laws. With the help of HR
department John can identify the right candidates for working in IOM Electronic Ltd.