Contract Legislation in Relation to Travel and Tourism
Added on 2020-12-10
1 Pages1630 Words460 Views
3.1 Contract legislation in relation to travel and tourismContract Law: The word contract is a set of agreements between two parties thatlegally bind different both party. If agreement is violated, then liable party is able to sue theircase in court and get remedies for the loss that is faced by one party. In tourism sector there aretwo parties one of them is tour operator and second is traveller. At the time of breach of thiscontract the false party pay loss that is decided at time of contract. Contracts Related to Package Holidays: This kind of contracts are depending onsituation that which package of tour is decided by customer. At the time when customerpurchase package then both parties are ready to make an agreement. For this law has beenformulated which is known as Package holiday regulation act, 1992. According to thisagreement the tour operator provide all services that are mention in the agreement. If in anycircumstances operator not provided services as per agreement, then traveller sue case againstthe tour operator. Valid Contracts: Valid contracts are of two types which include verbal and writtencommunication but services that are provided in both case included under contract act. Tomake a valid contract it is essential that both parties fulfil their promises among each other. Forthis case offer and acceptance of offer by both parties and consideration of service is essentialto make valid contract. Contracts for Provision of Services: Usually this contract is made in service industryaccording to this an employer and employee is liable to make a contract. Under this employertell and discuss different term and condition by which they are agreed to make a contract forexchange of service as per agreement. It is also known as agreement law.Management of Thomas cook has to understand various contracts which are donebetween company and traveller. Through this management is able to provide clear informationabout agreement that they promise to their customer. By this it also helps company to get profit3.2 Consumer protection legislation in relation to travel and tourism customersConsumer Protection: In circumstances of tourism sector consumer protection act is definedas protecting customer from the false advertisement. This are relate with tour and travel package, priceof package etc. This law is essential as because breacher of contract is liable to pay price to victim.For this management of bright sun travel agency has to ensure that they provide valid informationabout services to its customer. With transparent information both parties understand contract in samemanner with a similar meaning. Several acts which are formulated for consumer protection act is asfollow:Trades Description Act, 1968: In the year 1968 trade description act is formulated. This actstate that if an organisation spread dishonest information to customers is an offence. For thisgovernment charge different penalties and punishment on organisations. Therefore, bright suncompany has to ensure that they deliver valid information to its clients. Consumer Protection Act, 1987: According to consumer protection act, rights that are holdby customer is not to be exploited in any country. In this case customer has right to file a case againstin court. This act help customer to save their rights and company which is providing service orproduct to customer cannot exploit their rights. Bright sun travel agency considers consumerprotection act and deliver services by which consumer right is not exploited. Package Holidays and Package Tours Regulations Act, 1992; This act was introduced inyear 1992 by government of UK. According to this act the decided guidelines are followed by alltravel and tourism companies. For this bright sun travel agency tell their rules and regulation tocustomer. So they are aware about company policy. Several benefits that received by customer severalrequirements are mention as follow:•This act state that the decided tour package is create to sell only in UK.•For all customer the price and facilities are same as which package is purchase by them.Food Act, 1984: This act state that food which is deliver to customer must be hygiene. As iftour operator provides unhealthy foods then it leaves bad impression on customer. For this they areliable to getting penalties. Under this management of bright sun travel agency provide food which isgood for health and it help also to attract more customers.Legislations and Ethics in Travel and tourism Sector
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Legislation and Ethics in Travel and Tourismlg...
|1
|820
|98
Contract Legislation in Travel and Tourismlg...
|1
|1148
|41
Legislation and Ethics in Travellg...
|1
|505
|80
Contract Legislations in Travel and Tourismlg...
|3
|747
|76
Legislation and Ethics in Travel and Tourism Sectorlg...
|2
|1082
|52
Legislation and Ethics in Travel and Tourism Sectorlg...
|1
|489
|84