4. 4CHANGE MANAGEMENT. : CHANGE MANAGEMENT. Leading and

Running head: CHANGE MANAGEMENT
Leading and managing changes
Name of the student
Name of the university
Author Note:

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CHANGE MANAGEMENT
Table of Contents
Introduction................................................................................................................................4
Conduction of an organizational environment scanning........................................................4
Consultation of stakeholders including managers..................................................................5
Research on policies and procedures.....................................................................................5
Trends associated with the change.........................................................................................5
Performance gaps that may relate to changes........................................................................6
Change Management Strategy...................................................................................................6
A change management plan...................................................................................................6
Resources required for the change.........................................................................................7
Communication and consultation tools and strategies...........................................................7
Cost Benefit Analysis.............................................................................................................7
Risk analysis strategies to mitigate risks................................................................................8
Approvals required.................................................................................................................8
Timelines................................................................................................................................9
Table No 1: Timeline for the change management process...................................................9
Identification of the barriers to change using problems.........................................................9
SWOT Analysis...................................................................................................................10
Table No 2: SWOT Analysis...............................................................................................10
Implementation Strategy......................................................................................................10
Modification needed in the change management plan.........................................................10

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CHANGE MANAGEMENT
Assessment Task 3...................................................................................................................11
1. Process for identifying change opportunity.....................................................................11
2. SMART objectives and strategic planning......................................................................11
3. Analysis of business information and listing various sources.........................................12
4. Experiences of changes in workplace and outline of benefits or problems.....................12
5. Cost benefit analysis definition and usage.......................................................................13
6. Risk identification steps and management.......................................................................13
7. 4 External obstacles of change. Listing and description..................................................13
8. Sections to be completed in change management plan....................................................14
9. Need for assigning resources to changes.........................................................................14
10. Things to do for effective implementation of change management strategies...............15
11. Change management strategies process and cycle for communicating and embedding
change..................................................................................................................................15
12. Change barriers, overcoming barriers and organizational behaviour and external
behaviour..............................................................................................................................16
References................................................................................................................................17

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CHANGE MANAGEMENT
Introduction
The following report is based on the change management strategy of Coles Supermarket.
The management of Coles Supermarket has decided to appoint change management
consultants in order to ensure the implementation of a number of changes that can be helpful
for the sustainability of the business organization (www.coles.com.au, 2019). The report has
three different parts. The first part is the introductory part where the external analysis of
Coles as well as the purpose of the changes have been discussed. The second part of the
report has discussed about the plan that will be formulated by the organization in order to
ensure the success of the organization. The third or the last part of the assignment deals in the
strategy for the proper implementation of the action plan related to the change management
process.
Conduction of an organizational environment scanning
The external environmental analysis of the business organization can ensure the
success of the business in a proper and effective manner. The identification of the external
analysis of the organization can help in the proper determination of the problems and gaps
that currently exists in the path to the change management analysis of the organization. The
different kinds of the government regulations of Australia have been considered during the
implementation of the rules and regulations against the different kinds of the duopolistic
nature of the business market (www.coles.com.au, 2019). The management of the Coles
supermarket has won the Fairtrade Retail Chain of the year. The management of the company
has also contributed a certain amount of money in different kind of the social causes
including the likes of cancer care, food security and also some other kinds of such different
causes (www.coles.com.au, 2019). The economic analysis of the organization will ensure the
low spending of the Australian customers while the bargaining power of the suppliers have
reduced in a drastic manner. Lastly the change management analysts has noticed that the