International Marketing: Scope, Concepts, and Strategies
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This document provides an overview of international marketing, including its scope, key concepts, reasons to market internationally, market entry strategies, and differences in product, pricing, promotional, and distribution approaches. It also discusses global vs local marketing and various international marketing approaches.
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Table ofContents INTRODUCTION...........................................................................................................................1 P1. Scope and key concepts of international marketing.........................................................1 P2. Reason to market internationally and routes to market....................................................2 P3. Key criteria and selection process....................................................................................3 P4. Market entry strategies.....................................................................................................4 P5. Global v/s Local marketing..............................................................................................6 P6. Difference in Product, pricing, promotional and distribution approach..........................6 P7. International marketing approaches.................................................................................7 P8. Home v/s international orientation...................................................................................8 CONCLUSION................................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION International marketing can be defined as the procedure of putting into application the principles of domestic marketing at global scale to derive positive results for the company (Buccieri, Javalgi and Cavusgil, 2020). The present project is based upon Ma Baker which is a micro bakery dealing in natural and organic breads and pies, situated at Fulham London. P1. Scope and key concepts of international marketing International marketing can be defined as a comprehensive procedure encompassing activities and practices across borders which lead to exchange of offerings holding value for stakeholder groups and society(Sheth, 2020). Scope: The scope of international marketing is quite vast as it presents an organisation with the opportunity to gain access into a new market by applying the marketing principles at global level (Cateora and et. al., 2020).The scope of international marketing can also be recognised on the basis of the notions covered under it. These are explained as follows:- Imports:This is a form of international marketing wherein an entity is engaged in procurement of goods from outside the national boundaries for the purposing of selling those goods within the confines of domestic market. Import along with export is regarded to be two of the most leveraged ways of carrying out international marketing. Exports:Hereby, organisations send the products and services manufactured within the own confines to other countries in order to make those markets sell the offerings to their customers. The amount earned as a result of carrying out export is used for doing payment of import, covering costing linked to development of products and inclusion of profit margin. Contractual Agreements:Whereby a business seeks to expand its market, international marketing tends to provide it with the opportunity of accelerating its sales, profit margins and customers. This happens when organisation enters into a contractual agreement with the overseas partner. Fully owned manufacturing:A corporation that holds substantial interest in foreign markets can duly establish a fully owned manufacturing setup in that location. There are several factors which may shape the decision of an entity to setup fully owned manufacturing facility 1
outside, like cost difference, liberal policies of government, effectiveness of quality control systems, trade barriers, etc. Concepts: Certain concepts of international marketing are discussed as under:- Domestic marketing:Hereby, the marketing is aimed only towards the domestic country and holds no intent to go international. Comparative marketing:The process of comparing a number of marketing approaches and systems with a view to gain knowledge of their differences and similarities is referred to as comparative marketing(Di Sanguinetto and et. al., 2019). This can be seen as a process involving execution of analytical comparison of marketing methods as practised within a range of nations across the globe. This helps in identifying the most effective and ineffective marketing strategies. P2. Reason to market internationally and routes to market Being a micro organisation, it is important for entities like Ma Baker to consider about the option of marketing internationally for enhancing its growth and development prospects. Rationale behind marketing internationally International marketing tends to act as a road map for the company to enhance its reach within the public and thereby give an overall boost to its financial performance at market place in the long run. In this relation, it has been identified that a large number of companies have started leveraging social media as the strategy to inflate its scale of operations and reach among the potential customer in new markets. This provides the company with the chance to enhance its existent level of operations and reach out to the new audience with its wide array of offerings (Martin, Javalgi and Ciravegna, 2020). This further implies an increment in the revenues and profits of firm in the long run. Routes to market There are certain options available to a firm to select as the route for marketing internationally. These are discussed beneath:- Direct Route:This encompasses all those channels through which an entity can set direct interaction with customers in global context. The common examples of channels belonging to this route that can be considered by Ma Baker are website delivery, holding exhibition, use of sales representative and many more (Michael, 2020). 2
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Indirect Route:It comprises of channel through which a corporation sets contractual relationship with a third party or agent who is handed over the duty to sell the offerings of the organisation in international market. The widely used channels hereby that can be taken into account by Ma Baker consists of Alliance partner, Channel partner, system integrator and more (Fatehi and Choi, 2019). As per above analysis, Ma Baker should adopt for any of the channels belonging to indirect route to marketinternationally.This has been proposed as the entity is seeking entry into a new country about which it does not possess in depth knowledge. Thus, with the assistance received from third parties, the entity can easily carry out marketing in the new market, thereby capturing the attention of public in an effective manner.The most suitable channel would be channel partneras they possess technical expertise that can be leveraged by the firm to gain success in foreign market.With such kind of knowledge, entity will be able to successfully tap the purchase behaviour of consumer in new country and boost the overall financial performance of the micro bakery. P3. Key criteria and selection process The key criteria and selection process that would be taken into consideration by Ma Baker while selecting the international marketing country are discussed in a brief manner as follows:- Key Criteria Infrastructure facilities:The extent to which the availability of infrastructure available within the market is able to fulfil the demands for company’s production by the customers is one of the most important criteria that are taken into account by an entity for international marketing. Intensity of Competition:The market for international marketing is selected by an organisation after thoroughly gaining knowledge of the extensive rivalry prevailing within the country. Hereby, the success pattern and rate of organisations within specific business industry are taken into account by the entity to determine if the country is favourable for carrying out international marketing. Selection process International marketing objective:The market would be selected in accordance with the international marketing objective set by Ma Baker.The markets that most suitably seem to fulfil the objective stipulated by organisation reach to the next stage. 3
Parameters for selection:There are a number of parameters in accordance with which an organisation selects the market for international marketing. Such parameters are inclusive of availability of cheap labour, availability of infrastructural facilities, extent of rivalry, extent of liberal governmental policies, marketing conditions etc. An entity needs to take into account the following factors while selecting the market for facilitating international marketing. Preliminary screening:This stage would eliminate those markets that do not hold the potential to serve as an effective international market for Ma Baker. Evaluation:The remaining list of markets would be evaluated as per the key criteria and then one or more foreign markets would be selected as a result.Only those markets reach to the next level which possesses the potential of serving the objectives of Ma Baker and providing a competitive edge to it in market place. Test marketing andCommercial Production:The market selected in previous stage would be tested by way of launching the bakery products of Ma Baker in that region and then analysing the results. The receipt of favourableoutcomes would imply the execution of commercial production by the micro bakery in that region. After taking into account the key criteria and executing the selection process, the management of Ma Baker has decided to gain entry into the market of Dubai, UAE. This has been selected looking upon the potential of this location to serve as an effective market for the organic and natural offerings of bakery. P4. Market entry strategies Market entry strategies are crucial aspect for an organisation while gaining access into a foreign market. In this regard, the management of Ma Baker is looking upon 2 most important entry strategies, namely, licensing and franchising by evaluating their positives and negatives altogether. StrategyDescriptionAdvantageDisadvantage LicensingSaleofrights backedupby patenttobe usedfor Oneofthebiggest advantages involved in licensing is low cost of marketcostforthe Oneofthemost prominent disadvantages of licensing is theft of Intellectual Property. 4
commercial purposesin foreignmarket (LinandHo, 2019). company. Further,thefinancial risk for the organisation is lower. It provides assistance to theentityingaining comprehensibilityof the variousaspects of local market. Anotherdemeritisthe lackofcontrolover qualityofofferings withintheconfinesof foreign market. Licensing is offered for a fixed time period of 5 to 10 years. There always exists the threat of disloyalty that can be encountered from the licensee. FranchisingSaleofrights bydomestic franchisorto carryout commercial activities through foreign franchisee. Thismarketentry moderequireslow levelofcapital investmenttobe made by the entity. Thisallowsan organisationto carry outexpansioninto foreignmarketsin rapid course of time. This leads to overall decrementinthe personnel cost. Thismarketentry mode tends to require control cost. Thelowerreputation ofanyofthe franchisesofthe company owing to the lackofeffective quality control system possessesthe probabilityof impactinguponthe goodwillofthe organisation. On the basis of above evaluation, Ma Baker has decided to gain entry into Dubai, UAE by leveraging licensing.This method is selected looking upon the ease with which it allows the company to gain entry into the selected foreign market. Further, licensing allows both the parties 5
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to decrease the risks included in carrying out business. From the point of view of licensee, there are lesser risks in terms of market testing, development of products, production, distribution etc. According to the view point of licensor, there are lesser risks in terms of sale of the offerings. The other advantages of licensing are acknowledged to be low entry cost involved together with low extent of financial risk. P5. Global v/s Local marketing Global and local marketing are 2 different concepts. It is important for the management of Ma Baker to gain knowledge of the differences underlying between both the concepts in order to outshine rivals at both the scales. Thus, the differences between both are presented as follows:- BASISLOCAL MARKETINGGLOBAL MARKETING Scaleof business activity Operationstakeplaceatdomestic scale. Businessoperationsoccuron international level. RiskRelativelylowerlevelofriskis involved hereby. High risk owing to extensive industrial rivalry. ComplexityEasy to conduct as company holds knowledgeoflocalmarketand consumer behaviour. This is complex and time consuming as the consumer behaviour is difficult to be comprehended. ExampleMa BakerAirbnb’s #OneLessStranger campaign P6. Difference in Product, pricing, promotional and distribution approach Marketing mix is an integration of 4 main elementsnamed product, price, place (distribution) and promotion. A company needs to take into consideration these aspects while shifting from local to international marketing. In this regard, the management of Ma Baker is considering the changes that exist within the market mix employed at domestic and international level. ElementLondon, UKInternational Markets PRODUCTMa Baker offers fresh cakes, breadsThe bakery items would be altered as 6
and pies developed out of natural and organic ingredients. pertheneeds,demandsand requirementsofpeopleinglobal markets. PRICEHavinggoodwillandlargebaseof loyalcustomers,MaBakerwas providing bakery items in local market at high rates. Ma Baker would keep the prices low in initial stage of market entry but with the passage of time,it would apply premium pricing strategy. PROMOTI ON Atpresent,MaBakerisdoing promotionbywayofsocialmedia platforms. The micro bakery would be leveraging digital marketing, broadcast marketing andsocialmediaininternational context. DISTRIBUT ION Online website delivery is the only waythroughwhichtheentityis currentlyofferingsitsproductsto customers. MaBakerwouldmakeuseof intermediaries to enhance its reach and subsequently, the sales and profits. P7. International marketing approaches There are a number of international marketing approaches that can be leveraged by Ma Baker and these are briefly described as follows:- Multinational:These can be identified as the companies that hold their branches in more than one country but every outlet has its separate system of working.Such companies are more focussed upon adaption of their offerings to each specific local market whereby they intend to operate.Ex.:McDonald's Global:These can be identified as the entities that have outlets in several nations however they uniformly follow a common working pattern.Such companies market their offerings via the usage of uniform brand image within the confines of all the markets. The key emphasis hereby is upon cost management, volume along with efficiency.Ex.:Starbucks Transnational:Theseareacknowledgedtobetheorganisationswhichoperate substantial facilities during functioning in over one market. They do not give importance to any nation as their domestic market.The most important advantage linked to this is that such 7
companies are able to sustain a larger extent of responsiveness towards the local marketplace whereby they do maintenance of facilities.Ex.:Nestle P8. Home v/s international orientation Home orientationcan be referred to as the approach whereby staff of a company take into account the similarity existing between the markets and works on the premise that successful products of domestic market would also gain success in international context (Nakos, Dimitratos and Elbanna, 2019). Implication:This implies effective sync between domestic and foreign markets for Ma Baker. This would mean that the entity would launch the same products in international markets as it sold in domestic market and gained success there. The main intent behind doing so would be to attain same success in the new marketplace. Ways to assess competitors:The assumption hereby is that the rival firms are not so strong that they can hamper the sustainability of Ma Baker.This is so because the entity possesses confidence in its offerings owing to their success within domestic markets. International orientationcan be referred to as the approachthat assumes the existence of similarity as well as distinction within markets worldwide (Acosta, Crespo and Agudo, 2018). These are taken into account to devise an effective strategy for Ma Baker in international context. Implication:This implies the attainment of competitive advantage by Ma Baker over the competition underlying in market.Hereby, the entity offers products in accordance with the needs and demands of international market. This will help the entity in attaining extensive satisfaction from the new customers. Ways to assess competitors:Herein, the market rivalry is extensive that poses threat to the goodwill and market positioning of Ma Baker.This is so because the entity introduces products and services aligned with the new market, which can be countered by the rivals through usage of better technologies, materials or capital investment. CONCLUSION On the basis of above discussion, it can be said that international marketing provides a company with the opportunity to gain access into foreign markets and thereby enhance its scale 8
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and revenues. There are various ways through which entry can be gained into market out of which licensing is ascertained to be the best strategy. 9
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