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HML502 - Leadership for Quality and Safety in Health Care

9 Pages2190 Words65 Views
   

Charles Sturt University

   

Quality Management (HI 530)

   

Added on  2020-03-07

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In the HML502 Assignment, we will discuss Leadership for Quality and Safety in Health Care. In this document, we describe some questions such as the relationship between management issues and healthcare safety and quality, the role of clinical leaders when ensuring quality Improvement in the Clinical Settings, and appropriate quality tools, techniques, and strategies to Improve Quality and Safety, etc.

HML502 - Leadership for Quality and Safety in Health Care

   

Charles Sturt University

   

Quality Management (HI 530)

   Added on 2020-03-07

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Running head: LEADERSHIPLeadershipName of the student:Name of the University:Author’s note
HML502 - Leadership for Quality and Safety in Health Care_1
1LEADERSHIPAnswer 1Quality in health care- Quality in health care is defined as the degree to which health careorganization maintains desired health outcome for individual patient or population group.Quality in health care is also reflected by adherence to current professional knowledge andclinical standards of practice (Folland, Goodman, & Stano, 2016).. When health careprofessionals do the right thing at the right time for the right people, then this leads to thedelivery of quality care. The definition of quality may differ according to the perspective of ahealth care professional or health care consumer. A health care consumer regards the followingelements as an indicator of quality in health care:Access and delivery of care in a timely mannerRespect and understanding of patients preferenceManagement of physical issuesGood communication and health educationEmotional supportEffective patient follow up process (Anhang Price et al., 2014)The term continuous quality management and total quality management was given byMcLaughline & Kaluzny (2016) and it involved the systematic process in organization forplanning and implement continuous improvement in health care quality and meeting keyexpectations. Continuous quality improvement is dependent on the following elements:Commitment of an individual to improve qualityResponsiveness to patient’s needOrganizational learning arrangements
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2LEADERSHIPAdaption of new opportunities for continuous improvementRedesign of health care processOn the contrary, total quality management is dependent on the ability of an organization toengage in participative management for safety and quality of care. Total quality management isalso ensured by the commitment of stakeholders to maintain safety of patient (Kronick et al.,2015).Answer 2:Safety in healthcare is an indicator of quality and it can be defined as the process ofreducing the risk of unnecessary harm to a minimum level. Quality improvement initiative is animportant part of safety in health care by means of which practice structure, systems and clinicalcare process is routinely examined. Safety in health care is dependent on the elements ofknowledge and information management, professional and patient-focus care, competence andcapacity and good management of finance (Vincent & Amalberti, 2015). The Clinical ExcellenceCommission regards accreditation, education and training for quality, information management,continuity of care and competence of health care staffs as important part to promote safety inhealth care (Clinical Excellence Commission - Clinical Procedure Safety, 2017).Patient safety is one of the fundamental principle of health care that involves the processof management and prevention of errors and adverse affects to patient. Hence, major emphasis ison preventing errors, learning from errors that occur and building a safety culture in health careorganization. Some of the example of patient safety practices include reducing negativeoutcomes in patient by resource management and tracking different type of failures in healthcare system such as communication failure, medical errors, clinical performance evaluation and
HML502 - Leadership for Quality and Safety in Health Care_3

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