Brand Management

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This report explores the significance of branding as a marketing tool, successful brand strategy components, brand hierarchy, portfolio management, and brand equity management. It focuses on Dyson Ltd, a private technology company, and discusses the various strategies and techniques used by the company to successfully manage its brand. The report also provides examples and insights into brand management practices.

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Brand Management
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
P1.Significance of branding as a marketing tool ...................................................................3
P2. Successful brand strategy components.............................................................................5
M1. How brands are managed successfully ..........................................................................6
M2. Validated examples ........................................................................................................6
TASK 2............................................................................................................................................7
P3. Brand hierarchy, portfolio management and brand equity management.........................7
M3. Analyse portfolio management, brand hierarchies and brand equity ..........................10
TASK 3..........................................................................................................................................10
P4. Brands are managed collaboratively and in partnership................................................10
Brand collaboration & partnership:......................................................................................10
M4. Leverage and extend brands different techniques........................................................13
TASK 4..........................................................................................................................................13
P5. Managing brand value....................................................................................................13
M5. Evaluation of techniques...............................................................................................15
D1. Comprehensive understanding of branding ..................................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16
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INTRODUCTION
Brand management can be describe as the techniques or approach which is consider by
organisation for improving worth of organisation as well as its offerings. Organisation will be
able to increase its business values and image in market area with the support of effective brand
management strategies (Balmer and Wang, 2016). Brand will have direct impact on purchase
ability or requirement of customers as brand is supportive in gaining trust of customers. This
report is based on Dyson Ltd organisation. This is a private company which is dealing in
technology industry. Dyson company was formulated in year 1991 and developer of this
company is James Dyson. Respective organisation is offering different types of commodity to
various part of the world and headquarter of Dyson organisation is located in Wiltshire, England.
Its major products includes Vacuum cleaner, hand dryers, air purifiers, hair dryers and so on.
This report will includes significance of branding as the tool marketing as well as its use in
organisation. Different elements related to successful implementation of brand strategy for brand
equity is also analysed. In this various action plan for portfolio management, band equity and
brand hierarchy is determined. This report consist of different ways to manage collaborative and
partnership at domestic as well as global level. Apart form this, various method for managing or
measuring brand values proper evaluated.
MAIN BODY
TASK 1
P1.Significance of branding as a marketing tool
Branding
Branding can be describe as the marketing practice for building and develop a symbol
name and design that can be used for differentiation of product or company (Balmer, 2017).
There are different ways which are supportive for developing or enhancing brand representation
in potential market place. Branding significant for gaining competitive advantage over other rival
companies. Brand is refer as the term, symbol name and feature which is significant for
developing identity of company or its offering. This is significant for distinct of product form
other companies in market area.
Significane of branding as marketing tool
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There are different marketing tool that is used by company for increase awareness about
company and its products is market area. Branding is consider as the important marketing tool
which is very help for company in order to develop its image in market area or increase customer
base. There are various benefits that could be attain by company by effective branding practices.
Recognition in market – Branding is significant in developing and enhancing the
awareness about company and its product in market area (Borkovsky and et. al., 2017).
This lead to create image or perception about the company and customers will recognize
company through its brand.
Increase business values – This is very important for organisation when its is focusing
on growth or development of business. Branding will lead to increase value of
organisation as well as help in satisfying customers through its products and services.
Generate new customers – Branding is effective marketing tool which is very helpful in
attracting or generating new customers base. This will lead to influence customers form
large market area and increase sales of business
Creating trust – Branding is essential for developing or creating trust form customers and
individual mostly prefer well established brand products. Customers will be ready to pay
high price of products of good brand as they have more trust on offerings.
There are several advantages that could be attain by Dyson organisation company for
increasing its business activities as well as enhancing sales of organisation. Customers will be
more attracted towards organisation when company has strong brand image and gain trust of its
customers. Branding is very supportive for conducting different marketing activities and carrying
out various organisational task. Marketing practices of respective company can be successfully
performed with the support of effective branding tool (Chatzipanagiotou, Veloutsou and
Christodoulides, 2016). The main reason for considering effective and efficient branding
practices is to influence more customers will be attracted towards organisation order to increase
sales of organisation. Branding practices can be successfully emerge in organisation by
developing a proper plan as well as perceiving how respective company wants to represent its
brand as well as its services. After this its is crucial to communicate brand marking is more
creative and innovative manner that will lead to target prospective consumers. It is important
Dyson company is consistent for performing branding practices as well as increasing image or
reputation of organisation in market area.
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P2. Successful brand strategy components
Brand equity can be describe as the premium value which is generated by company
through its recognizable products. There are some crucial offerings of respective company which
lead to generate premium value of organisation and company is majorly recognized through
those products as compare to generic equivalent. It is very essential for Dyson business to create
different activities for manage brand equity (Chinomona, 2016). It will impose huge influence on
performance as well as productivity of firm and help increasing sales of organisation. Brand
strategy refer as a action plan that is consider by business for enhancing brand value and image
in business. It is critical to identify as well as determine components which is related to
successful brand strategy. All of these components will lead to have significant impact on
building brand equity of Dyson organisation. Different components of successful brand strategy
is mention below -
Target audience – This refer as the market area or customer base that are consider by
company for offering its commodity and offerings. Brand equity will be majorly influenced and
affected by the target audience of Dyson organisation. Target audience will includes customer
base or market segment which is more likely to purchase products of organisation. Brand
equality will be build and managed specifically as per the targeted audience of respective
organisation.
Brand perception – This includes the perception of brand image in market area or
customer. It is necessary for respective firm to identify and examine the perception of its brand
image in potential market area as this will help in successfully developing brand strategies as
well as correctly managing its brand equality (Dean and et. al., 2016). By determining how
organisation wants to be perceive its brand in targeted customers and market area. For example
Dyson organisation brand perception is high quality products which is developed with innovative
techniques.
Brand awareness – It is essential element which is consider for increasing as well as
developing equity of brand. Dyson company needs to focus on developing and enhancing
awareness about the commodity and offering of organisation with the motive of developing
equity of brand. It is essential Dyson organisation organisation to create strong and effective
brand awareness strategies as this will help in providing information about the offering to
targeted customers.
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Brand positioning – Brand positioning can be describe as the brand strategies that will
help in creating or developing positive image in market area about company and its products (Du
Preez, Bendixen and Abratt, 2017). It is a process in which hold by Dyson organisation in
customers mind and helps in increase sales or profits of organisation. This support in offering
significance or advantages to respective company for managing brand quality in targeted market
area.
M1. How brands are managed successfully
There are different models and frameworks that is supportive to company for managing
brand in successful and correct way. Brand equity model that is based on Customer is also
consider as Keller's brand equity and this have direct impose on correctly and successfully
managing brand of respective company (Dwivedi, Johnson and McDonald, 2015). This model
includes four level which is significant for recognizing customers attitude or loyalties.
Level 1: Brand identify – In this will include breath and depth of customers of respective
brand. It is crucial for Dyson organisation to develop brand identity so that customers
will be aware about company.
Level 2 Brand meaning – When consumer known information about the brand they will
want to know about the offering of organisation as well as its features.
Level 3 Brand response – it includes the response of consumer when they buy or
purchase products of respective company.
Level 4 Brand resonance – This consist the relationship of organisation with its potential
customers and target market.
M2. Validated examples
Dyson is a British brand that is known for its high choice products and services. It
company have developed strong brand value and brand equity through innovation and advance
technology. Respective company is consider the value which is provided to customers through
design and features of its products and services (Edlinger, 2015). Dyson company is majorly
known for its electronic products such as vacuum cleaner, hair dryers and so on. These can be
consider as the brand equity of Dyson company.
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TASK 2
P3. Brand hierarchy, portfolio management and brand equity management.
Portfolios management
Portfolios administration can be describe as the various types of investing tool which
includes stocks, mutual funds, shares, bonds and cash which is determine in order to take better
and effective investment decisions. This is considered as an art as well as science of undertaking
and overseeing a group of investment which meets the long term fiscal objectives and risk
acceptance of firm, customers and customers. Moreover, this is determined that Dyson has
portfolio management strategy with assistance of which firm assures higher competitive
advantage into market. There are mainly two kind of portfolio management such as passive and
active with assistance of which they may effectually management its organisational offerings
appropriately. It is essential for organisation to develop and create effective portfolios
management strategies for growth and development business.
Brand portfolios management strategies
This will include passive and active management strategies which is significant for
managing brand portfolios of Dyson organisation. Investors has majorly two types of option for
investment strategies which can be consider in order to gain returns. Active and passive
management strategy is mention below -
Active portfolios management – This type of portfolios will includes the investors
which are majorly focusing on outperforming the market in compare to the set of standards.
Active portfolios management strategy is consider as effective management strategy for manager
or organisation which is capability to take risk in market area (Godey and et. al., 2016). Manager
who chose this strategy believe the risk will support in increasing the chances of earning more as
well as gaining positive outcomes.
Passive portfolio strategy – This brand portfolios strategy is consider by firm which is
not interested in taking more risk or not capable for bearing risk. Organisation that want to
increase business as well as develop in best possible manner but do not intended to take risk are
known as passive portfolio strategy. Dyson company is risk taking firm so this strategy will not
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be effective for organisation. Respective company will not be able to gain more benefits by
adopting this strategy.
Brand hierarchy strategies
Brand hierarchy is considered to the element of brand name elements as an effort to
utilise firm equity of brand for enhancing recognition of brand. Moreover, this summarizes
strategy of branding through grouping firm’s products or services as per its differences as well as
similarities. It is essential but commonly overlooked the strategic aspects into company. This is
mainly based upon realisation that goods may be branded into various manners depending upon
how many new as well as existing elements of brand are utilised and how they are combined for
any one product. So, with assistance of this the company like Dyson can able to develop their
own components, style guide and associations. Also, it is helpful in planning what marketing
material as well as financial resource would each require.
This type of strategies are significant for organisation to determine way or approach that
needs to be consider by company while providing its products and services to customers. Brand
hierarchy strategies play significant role in analysing which approach should be consider by
Dyson company for promoting brand and its products (Griffiths and McLean, 2015). Brand
portfolio model in context of respective company is mention below in detail -
Branded properties – This includes strategy in which company is focusing on using one
brand name only for represent the all categories of merchandise or offering that is offered by
company to potential customers. All products of organisation will fall under one brand name
only.
House of brand strategy – This will include strategy of branding in that company is
representing individual brand of one organisation. House of brand strategy is significant for
making identify of individual products and services. Customer will recognize its products and
services individual and have its specific identify in market area.
In context of Dyson company there are different ways which is signifiant developing
effective brand hierarchy. This brand strategies will assist in determining systematic way which
needs to be consider by organisation for differentiation its brand form other rival companies.
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Brand hierarchy strategy are classified into various parts that will support organisation in
enhancing its brand value as well as image in marketplace. Brand hierarchy are mention below -
Umbrella branding – This type of strategy is also consider as a family strategy in which
organisation is selling different products under one brand name. Umbrella branding is signifiant
for creating and developing strong relationship with its customer as they will consider that all
products under single brand have as same quality (Lee and Watkins, 2016). For example, Nestle,
P&G, Apple and so on.
Corporates branding It refer as the brand strategies in which organisation is
promoting all products as it corporate entity. In marketing practice the brand name of
organisation is considered in order to communicate with potential customer as well as providing
them information about its features and products to customers through the brand name of
organisation. Example of Corporates branding is Ford, Starbucks, Vodafone and many more.
Dyson organisation can consider these brand hierarchy for promote and improving its
brand image and influence more consumer to the respective company.
Brand equity management
Brand equity management can be describe as the premium value of organisation is
considered by firm produces in order to develop high quality products. This is recognizable as
the brand of organisation and more customer recognize organisation through that products as
compare to other offering of organisation. So, for effectually assure appropriate brand equity
management, Dyson needs to consider utilisation of broad range of strategies as well as
measures.
Brand equity management strategies
There are various types of brand equity administration plan of action which needs to be
consider by organisation. Brand equity management which will have direct influence over the
performance of company. Different strategies for management of brand equity are mention
below -
Differentiation – This strategy refer as they way in which organisation is developing and
creating new and innovative commodity that is exactly according to the preferences of
customers. Differentiation products and services will be significant in catch of more consumer
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attention by as well as influencing customers to buy produces or offering of company (Lin,
2015). Dyson company will be able develop and manage its brand equity by using innovative
approach for creating differentiate products.
Quality of products and services – In order to develop strong brand equity and managing
in its signifiant manner it is essential to develop and create high quality products and services for
customers. The quality of offering will lead to have major impact on offering of organisation
enhance brand image in market area.
Thus both of these strategies needs to be consider by Dyson organisation with the motive
of developing and managing effective brand image. Brand equity of respective company will be
enhanced through developing differentiate product from rival company as well as keeping high
quality of products and services.
M3. Analyse portfolio management, brand hierarchies and brand equity
There are different models and approaches that will be useful for analysing the portfolios
management, brand hierarchies and brand equity. For developing or enhancing brand equality
Keller's brand equality model is signifiant (Lucarelli and Hallin, 2015). This model will help in
identifying and determine the brand equality which is based in the customers of Dyson
organisation. Brand hierarchy model is significant for identifying the most appropriate hierarchy
which needs to be consider by organisation for promoting and advertising its brand in market
area.
TASK 3
P4. Brands are managed collaboratively and in partnership.
Brand collaboration & partnership:
Co-branding or collaboration is a strategy that is used by many brands as a part of
strategic alliance. In common terms it is also regarded as brand partnership and co Branding that
is related with different types of branding collaborations. The main point of co branding is to
combine the strength of market, positive associationist, brand awareness of two or more brands
order to complete consumers to pay high premium (Baumgarth, 2018). Brand partnerships is a
very effective way of building up business and breaking in new markets. There are many brands
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across world who have come together it includes Gopro & Red Bull, Casper & West Elm, Kanye
& Adidas, BMW & Louis Vuitton, Spotify & Starbucks, Levi's & Pinterest, Nike & Apple. Are
some most popular examples of brands who have come together to enhance their brand image.
Global branding & its positioning in market:
Global branding is a strategy that is used by various organisations to ensure that their
products are recognised worldwide. They are using strategy to promote their brand by use of
attractive marketing strategies and Same quality products and services irrespective of the country
or region. It is related with making use of standardised global advertising and global marketing
strategies to develop a product or services.
Positioning in market:
Global branding helps brands in using benefits of economies of scale. They use the exact
same strategy in form of same images, celebrities and advertising firms. Dyson is one such
example that is a globally recognised brand and has able to produce same quality products and
services in different regions and countries worldwide.
Advantages of brand cooperation:
It helps in managing cost by reaching to a larger audiences
In case of co-branding arrangements there are organisation who can share their marketing
expenses. It leads to reaching to a larger audiences and lowering of all expenses.
Enhancement of market share
Co-branding is very effective as it helps in creating of a natural customer base example of
Co-branding is effort of Tim hortons with the brand cold stone creamery.
Cons of brand cooperation:
There can be development of certain financial issues as there can be situation of one
brand taking advantage of another.
Creation of confusion: Consumers might have a preference for competitive products that they have to choose
from, but in case when there are large number of products customers might get confused
and may loose confidence in a particular brand (Kim, Misra and Shapiro, 2019).
Brand extension:
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Brand extension is a marketings strategy that is sued by a organization for the marketing
of product with a developed image and same brand name built the product category may be
different. The new product is recognised as Spin-off. Many organisations are using this Strategy
for leveraging their brand equity.
Brand extension approaches:
There are many different approaches that can be used for brand extension such as:
Advertising is one of most commonly used tool of brand reinforcement.
Exhibitions are also a very attractive platform that can be used for producing of products
with new features that can be demonstrated to customers.
Similar product with different names
Development of companion products
More vertical extension
Approaching similar customer base.
Assessment of Fit and leverage in BE: Fit and leverage is a a strategy that is related to
allowing a business organisation in acquirement of the consumer intent before there is
investment that is made in the strategy of brand extension. It helps in having more competitive
advantage over other competitor brands. Dyson can make use of this strategy before selecting
brand extension as a tool to establish themselves in other different pats of world or entering a
new country.
Bran reinforcement strategy can also be used in a new brand name by using brand extension in
the market (Stupnikova, 2018).
Example: There has been a collaboration of two brands that is Uber and spotify where
Uber is the most popular ride hailing application & spotify is the music application both cam
together to collaborate for sharing their similar goals and innovations to cater to the target
audience. There was use of a creative approach like customers waiting for their Uber were given
a option to get connected to spotify and then become the DJ for their ride by creation of their
own playlist and then enjoying it during their whole ride. This lead to preventing people from
getting frustrated and irritated while they were waiting for their cab ride. This is a example
where pros of co branding helped a brand in solving a common problem faced by their
customers.
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Examine global branding and positioning in market
Brands are willing to develop a position and then further expand it. Global branding is a
done to create a differentiate positioning in the external market. Organisations are willing to
identify a consumer insights that is applicable across globe so that they can create a global
positioning platform.
Critical evaluation for Dyson
Dyson is a brand that is continuously involved in making new innovation in form of
launching antibacterial technology to improve the process of hygiene especially in the situation
of COVID-19 so they can work towards making new partnerships by strategic alliances with
various brands who are part of similar industry and it includes G tech, Hygiene Doctyor, Bytec
that can help them in having more options to approach a new segment of customers
internationally apart from their domestic markets (Josa, Villanueva and Cantista, 2020). There
can be sue of some strategies of co branding like Market penetration Strategy that is per serving
the present market share by the brand name of two partners.
M4. Leverage and extend brands different techniques.
There are various approaches which is consider for leverage and extend brands. The
major three techniques which can be used in order to leverage brand such as brand extension,
line extension as well as brand stretching or vertical extension. Brand extension refer as the
techniques for enhancing the brand by introducing more products and services. Line extensions
will includes increasing the number of similar types of products.
TASK 4
P5. Managing brand value.
Brand value play essential role on organisation which will have direct influence over
attracting customers and increasing sales of organisation. Different techniques are mention
below in detail.
Brand awareness
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This refer approach which is consider by company with the motive of increasing the
awareness of products or services of company is market area (Nyadzayo, Matanda and Ewing,
2015). Brand value will be automatically enhanced when target customer have information or
awareness about Dyson company. Brand awareness techniques includes -
Search engine queries – This is effective approach in today's modern time as most of the
customers are addicted to search engines in order to find information about products and
services. By identify the number of search engine queries, respective company that will
assist in identify its brand value in market area.
Survey – Dyson company will be able to conduct a survey in order to gather information
about the point of view of customers about organisational products and services.
Market share - It refer as the percentage of market area which is capture by respective
company. This is useful approach in order to determine the customer base and market which of
Dyson company. Techniques to determine market share are -
Market share building – This is techniques that will support in growth and development
of market area with the motive of enhancing profitability or sustainability of firm with
the use of new and innovative ways.
Market share maintenance – Through this techniques, Dyson organisation will be able
to gain optimum utilisation of its resources and in order to main its market share (Paul,
2019).
Customer attitudes - It is essential that Dyson company is considering attitude of
customers in order right and appropriate techniques for correctly management or measuring the
brand value. Customer attitude include the perception or behaviour of customer towards the
offering of customers.
Feedback – In this approach respective company will collect the feedback of customer
with the motive of identifying the response as well as attitude of consumer.
Customer satisfaction – By identifying the customer satisfaction level through products
or services of Dyson, customer attitude is analysed for managing value of brand.
Purchasing intent – It includes the buying behaviour of consumer for the offering of
respective company (Punjaisri and Wilson, 2017). Purchasing intent includes the probability to
represent the chances of buying products.
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Affordable price – This techniques refer as company will set affordable price while
selling its products and services to targeted customers.
M5. Evaluation of techniques.
There are different method and method that an be consider by organisation in order to
manage as well as measure the brand value of respective company. By applying different
techniques such as customer's feedback, survey, setting affordable price will lead to support for
brand value management and measuring practices. Tracking of brand techniques will help in
identify the actual perception of customers for Dyson brand as well as its offers.
D1. Comprehensive understanding of branding
Branding is essential for organisation and this will lead to have major impact in overall
sales or profitability of business. Dyson company can use different approaches for developing
strong brand image in market area (Rutter, Roper and Lettice, 2016). This will lead to have direct
impact on relationship of respective company with its potential customers. Brand is very useful
tool or practice which is consider by organisation to increasing customer base as well as
attracting more customers towards business.
CONCLUSION
From the above report its can be concluded that branding is effective marketing tool
which will lead to have positive impact in organisation. Branding is signifiant for creating
awareness in market are about the offering of company and company is majorly recognize
through its brand. There are different component for successful business strategies and it is
important to manage brand correctly in both collaborative and partnership. Apart form this, there
are different techniques which can be used for managing brand value.
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REFERENCES
Books and Journals
Balmer, J. M. and Wang, W. Y., 2016. The corporate brand and strategic direction: Senior
business school managers’ cognitions of corporate brand building and
management. Journal of Brand Management. 23(1). pp.8-21.
Balmer, J. M., 2017. Corporate brand orientation: What is it? What of it?. In Advances in
Corporate Branding (pp. 175-202). Palgrave Macmillan, London.
Borkovsky, R. N. and et. al., 2017. Measuring and understanding brand value in a dynamic
model of brand management. Marketing Science. 36(4). pp.471-499.
Chatzipanagiotou, K., Veloutsou, C. and Christodoulides, G., 2016. Decoding the complexity of
the consumer-based brand equity process. Journal of Business Research. 69(11).
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Chinomona, R., 2016. Brand communication, brand image and brand trust as antecedents of
brand loyalty in Gauteng Province of South Africa. African Journal of Economic and
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Dean, D. and et. al., 2016. Internal brand co-creation: The experiential brand meaning cycle in
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Du Preez, R., Bendixen, M. and Abratt, R., 2017. The behavioral consequences of internal brand
management among frontline employees. Journal of Product & Brand Management.
Dwivedi, A., Johnson, L. W. and McDonald, R. E., 2015. Celebrity endorsement, self-brand
connection and consumer-based brand equity. Journal of Product & Brand
Management.
Edlinger, G., 2015. Employer brand management as boundary‐work: a grounded theory analysis
of employer brand managers' narrative accounts. Human Resource Management
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Godey, B. and et. al., 2016. Social media marketing efforts of luxury brands: Influence on brand
equity and consumer behavior. Journal of business research. 69(12). pp.5833-5841.
Griffiths, M. and McLean, R., 2015. Unleashing corporate communications via social media: A
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Lee, J. E. and Watkins, B., 2016. YouTube vloggers' influence on consumer luxury brand
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Lin, Y. H., 2015. Innovative brand experience's influence on brand equity and brand
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Lucarelli, A. and Hallin, A., 2015. Brand transformation: A performative approach to brand
regeneration. Journal of Marketing Management. 31(1-2). pp.84-106.
Nyadzayo, M. W., Matanda, M. J. and Ewing, M. T., 2015. The impact of franchisor support,
brand commitment, brand citizenship behavior, and franchisee experience on
franchisee-perceived brand image. Journal of Business Research. 68(9). pp.1886-1894.
Paul, J., 2019. Masstige model and measure for brand management. European Management
Journal. 37(3). pp.299-312.
Punjaisri, K. and Wilson, A., 2017. The role of internal branding in the delivery of employee
brand promise. In Advances in corporate branding (pp. 91-108). Palgrave Macmillan,
London.
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Rutter, R., Roper, S. and Lettice, F., 2016. Social media interaction, the university brand and
recruitment performance. Journal of Business Research. 69(8). pp.3096-3104.
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