Interpersonal skills - Assignment PDF

Running head: PSYCHOLOGY (INTERPERSONAL SKILLS)
Applying psychological concepts in real life
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PSYCHOLOGICAL (INTERPERSONAL SKILLS)
Chapter 4 (Emotions)
Social roles
Within the society, the people belong to different socio-cultural backgrounds. In the
workplace, the people are expected to play different roles. For example, salesman are
expected to be courteous towards the customers. Teachers are expected to be rational towards
preparing the lesson plans for the students (Caruso et al., 2015). Students attain
empowerment, if they ask acceptable questions to the teachers in a submissive manner.
Therefore, it can be said that the people in the society have different roles to play. Here, I can
relate the lines used by Shakespeare in the play, As You Like It, which are as follows:
All the world’s a stage
And all the men and women merely players (As You Like It, Act 2, Scene 7)
These lines depict that the world is a stage, where the men and women act out the
respective roles. When the people display their roles, they experience emotional outbursts. In
some of the spheres, the individuals are expected to gain control over their emotions. Along
with this, they are also required to control others’ emotions (Murphy, 2014). Restrictions on
expressing the emotions is an obstacle in the imaginative power. Therefore, I think hard
practice is needed in terms of displaying the emotions in a logical manner. Alterations from
one emotion to other is obvious in terms of the alterations, which come in the location of the
individuals. In order to gain control over the emotions, emails and blogs can be effective.
This platforms would help the individuals in evaluating the effectiveness of the expressions.
Fear of self-disclosure
The present society talks about the right to speech in case of the individuals. On the
other hand, unacceptable comments are condemned, aggravating the complexities in terms of

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PSYCHOLOGICAL (INTERPERSONAL SKILLS)
the existentialist struggles. In such a situation, the fear of self-disclosure is evident. Carmody-
Bubb et al., (2015), mostly, it has been seen that the individuals, assembling courage to speak
against the wrong doings has encountered unwanted consequences. This approach can be
considered as snatching away the basic fundamental rights of the individuals. The individuals
suffering from inferiority complex fear that their expressions would be interpreted in a wrong
way. For these people, behavioural therapies are appropriate in terms of gaining an insight
into their mindset. This insight, further would help the psychologists to seek effective means
for curing their sufferings and ailments.
Along with this, counselling would also be effective in terms of assuring that their
expression would be secured. One-to-one discussions would help the psychologists in gaining
an insight into the expressions of the individuals towards the forwarded questions (Serrat,
2017).
Emotional contagion
Emotions are contagious. It is evident that the emotions and expressions of the
individuals are adversely affected by the expression of others. In this process, the emotions
are transferred from one person to another. According to the researchers, communication
lacks in this transmission process. I think group discussions would be beneficial in terms of
increasing the adjustability skills. Along with this, group discussions would seem fruitful for
enhancing the cultural diversity (Vratskikh, Al-Lozi & Maqableh, 2016).
Chapter 1 (Foundations of interpersonal communication)
Communication is transactional
Transactional communication is when the information, messages and expressions are
exchanged between the sender and the receiver. It is a two way process, where sender ensures
that the messages reach to the receiver and vice versa. These dynamics reflects the