Leadership and Management for Service Industries
VerifiedAdded on 2022/11/24
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PowerPoint Presentation
AI Summary
This presentation discusses the importance of effective leadership and management in service industries. It explores the comparison and contrast of formal change management systems and leadership in the implementation of changes. The presentation also includes a comparison of Econo Lodge and Dorchester Hotel. Overall, it emphasizes the role of leadership and management in increasing employee productivity and contributing to the long-term development of the firm.
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