Managing Food & Beverage Operations

Managing Food & Beverage Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Explore different types of businesses within the food and beverage industry, profiling a
chosen business within each area of the industry........................................................................3
P2 Determine different rating systems used for the food and beverage industry nationally and
internationally.............................................................................................................................5
P3 Discuss the current and future trends affecting food and beverage businesses.....................6
Task 2 ..............................................................................................................................................7
Covered in PPT ..........................................................................................................................7
Task 3...............................................................................................................................................7
P6 Compare different operational and marketing technology for a range of different types of
foods and beverages business......................................................................................................7
Task 4...............................................................................................................................................8
P7 Investigate the factors that influence the consumers’ decision on which food and beverage
outlets they choose......................................................................................................................8
P8 Analyse strategies used in a range of food and beverage outlets to attract and build a loyal
customer base .............................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Food and beverages operation is concerned with supplying of various varieties of foods
and beverages within the business. It is one of the segment of hospitality industry, it focuses on
the operations in hotels, catering company, restaurant, resorts and many more. In this industry
the work can range from packaging to preparing, transporting and delivering foods or beverages
(Konstantinidis, Natos and Mattas, 2019). Marriott International is a Hospitality Industry which
serves food and beverages, it was established in 1993. The Hotel have their own mobile app that
helps guest to check in and serves the better experiences.
TASK 1
P1 Explore different types of businesses within the food and beverage industry, profiling a
chosen business within each area of the industry
There are different types of businesses within food and beverages industry they are classified as
follows-
 Sole proprietorship
 Partnership
 Limited liability company
A sole proprietorship is a business that is owned and run by single person. It is a easiest type of
business to establish due to lack of government norms and regulation. Partnership is another kind
of business in which a two or more than individuals are involved and collectively shares the
profit and loss. Limited Liability company is a other type of business that offers limited liability
protection to its owner (Schölin, Ohlsson and Broomé, 2017).
There are also different food services they are-
 Commercial
 Non commercial
Commercial food service
Commercial food and beverages operations includes restaurants, retail, airline and cruise ships
and other business. The commercial segment includes almost 80 percent of food service and
restaurant industry. The commercial food services are further divided into-
 Restaurant-

There are many restaurants in UK which serves foods and beverages at best quality. Types of
restaurants includes fine dining, casual, buffets, quick-service and cafeterias.
 Stadium-
Generally, stadium foods are very expensive because they considered the food and beverages as
a profit centre for team and the venue. Some stadiums also runs the privately food service
operations.
 Catering and Banquets-
In catering and banquet segment, the host who is organising the event select the menu for all the
people who are invited.
 Retail-
Retail is also an one of the type of food service, it offers the meals that can be eaten in the store
or at home. These products are found in convenience stores, supermarkets and other speciality
shops.
Non-commercial food service-
Non commercial food service is another type of food and beverages operation it includes
universities, healthcare, travel centres, military, colleges and many other sector. The non
commercial food segment represents 20 percent of the food service industry. The non
commercial segments are further classified into-
 Cafeteria at schools and universities, providing food services to students and the staff
members.
 The food services provided to military personnel, clubs also provide the food services.
 Hospitals and other health care facilities also provides the food services for their staff and
patients.
 Businesses and industries also provides the food services to their employees. For
example, cafeterias, dinning room and vending machines.
Marriott is an elegant dining restaurant, it comes in commercial food service. The restaurant
provides natural and sustainable food which is sourced by UK's most dedicated farmers and food
producers.