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Assignment on Importance of Effective Communication

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Added on  2020-04-15

Assignment on Importance of Effective Communication

   Added on 2020-04-15

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1Running head: HEALTHCAREHealthcare Name of student:Name of university:Author note:
Assignment on Importance of Effective Communication_1
2HEALTHCAREIntroductionCommunication is an integral element of daily functioning for individuals from alldomains. The importance of effective communication is more important in the health andsocial care sector. Professionals working as a health and social care workers are todemonstrate good communication skills for developing relationships and sharing accurateinformation with service users. Through proper communication, individuals can express theirrequirements and concerns. It is pivotal for professionals to understand the features ofeffective communication, the methods by which such communication can be exhibited, andthe multifaceted benefits of the same (Sanders, Chang and Ramis 2015). The present essaywould be highlighting key characteristics of effective communication in health and socialcare domain. Suitable theoretical concepts that relate to communication in a health and asocial care setting would be discussed. Further, a reflection on professional and personalexperiences would be put forward to highlight the impact of effective communication inrelation to principles of care practices. BodyCommunication refers to the process of exchanging and imparting informationthrough verbal and nonverbal means. In other words, it is the process of conveying intendedmeanings from a particular entity to another with the help of mutually understood semioticrules and signs. Human communication has an underlying uniqueness for the use ofnonrepresentational and intangible language (Aveyard and Sharp 2013). The importance ofcommunication in health and social care has been elaborated by Moss (2017).Communication is a crucial aspect in care setting due to a number of reasons and uses. Withthe different forms of communication, a care setting is enabled to send and promote messageseffectively. The first and most praiseworthy aspect is that proper communication enables
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3HEALTHCAREservice users, staffs, visitors and other care professionals to establish strong relationship thatultimately leads to better patient outcomes. As a method of promoting diversity, distinctrelationships are to be established with distinct forms of communication. Respect is a vitalsegment of communication in health and social care. Proper communication allows careworkers to express understanding, support and trust. The patients can be shown empathy, andthey can have a feeling that they are being respected and affection is being given. Further, theindividualistic needs of the patients can be met adequately through communication. The outcomes of poor communication within care settings have repeatedly beenpointed out by the NHS in the past one decade. As per their reports, inadequatecommunication has led to patient mortality which ould have been otherwise avoided. Thislack of communication had been shocking as the most adverse impact due to poorcommunication had been inappropriate medication administration, leading to deaths. Anumber of problems have been identified regarding the manner in which information isexchanged with in health and social care system in England. The absence of any suitableguideline to replicate the communications methods that health and social care teams makeuse of has been the primary cause for such outcomes. For avoiding cases of publicemergencies, communication between organisations and within organisations in primitive(Glasby 2017). Naidoo and Wills (2016) outlined some of the key features of effectivecommunication. Effective communication is always a two-way process that is influenced to agreat extent by the environment in which the communication is taking place. Moreover,effective communication is about understanding the needs of the environment and therelationships involved. It is about one entity engaging in an interaction with another entity ina manner so that the other entity listens, understands and communicates back in a suitablemanner. It is true that not everyone can communicate in an effective manner and thus it is
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