Management Information System Assignment Pdf 2022

Running head: MANAGEMENT INFORMATION SYSTEM
Management Information System
Name of the Student
Name of the University
Author’s note

1MANAGEMENT INFORMATION SYSTEM
Table of Contents
Part 1- Role of IT.................................................................................................................2
Part 2- About the Shanghai Wireless Cafe..........................................................................2
Part 3- Role of Emerging Technologies in improving the business of Wireless Cafe........4
References............................................................................................................................6

2MANAGEMENT INFORMATION SYSTEM
Part 1- Role of IT
IT plays a significant role in supporting the performance of the organizations in turbulent
business environments by providing various solutions like CRM, SCM, ERP, data mining and
accounting software. The seven main components of IT infrastructure are hardware, software,
operating system, enterprise software, networking platforms, storage, consulting systems and
internet platforms (Laudon & Laudon, 2016). Each of these components has a unique role in
enhancing the organization’s productivity and performance.
CRM systems can be adopted for integrating customer information in a single database.
CRM software helps the organizations to effectively interact with the customers and improve its
customer service level (Khodakarami & Chan, 2014). Accounting software can be implemented
for the purpose of managing the financial decisions and operations of the company (Romney &
Steinbart, 2012). This will enable the organization to maintain competitive advantage over its
competitors at a low cost. ERP solutions will enable the organizations to manage resources
effectively and efficiently (Monk & Wagner, 2012). It will improve the productivity of the
business by integrating information of various departments into a centralized database.
Part 2- About the Shanghai Wireless Cafe
Shanghai Wireless Café is the newest and most modern café in China. This café offers
classical Chinese dishes like Chili Prawn in starters and crisp squad in main dishes. It also offers
dessert like mango rice pudding (Higheredbcs.wiley.com, 2017). The most attractive feature of
this café is its inventive dining experience that it provides to its customers. It is located on the
most popular promenade called Bund. The splendid view of the Shanghai Skyline and Huangpu