Learning Management System Use Cases

GRIFFITH UNIVERSITY
Business Analysis Report
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BusinessAnalysisReport Author
Executive Summary
The topic demonstrates the problems faced in business related to the Human Activity
system that is used for learning management at Griffith University. The business problems have
been identified along with the SWOT analysis, PEST analysis, etc. The stakeholders are identified
according and their roles and responsibilities have been include here too. The analysis of
requirements is done and all the other analysis has been done with the use of various tools such as
Value chain analysis, Force field analysis, etc.

BusinessAnalysisReport Author
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Table of Contents
1. Introduction..........................................................................................4
2. Identification of Business Problem and Need....................................5
2.1. Business Problem/sand Need/s..................................................................5
2.2. Business Goals & Objectives...................................................................5
2.3. Desired Outcome/s...................................................................................8
3. Stakeholder Analysis.........................................................................10
3.1. Stakeholder List.......................................................................................10
3.1.1 Stakeholder Roles & Responsibilities...................................................................10
3.2. Attitude & Influence................................................................................11
3.3. Stakeholder Relationships and Mapping...............................................12
4. Approach to Req’s Life Cycle Management.................................13
5. Change Strategy, Value, Recommended Solution..............................15
5.1 Solution Scope........................................................................................15
5.1. Potential Benefits...................................................................................16
5.2. Risk Assessment.....................................................................................17
6. Requirements Analysis......................................................................18
7. Conclusion.........................................................................................20
References........................................................................................................21
Appendices.......................................................................................................27
Appendix A. List of Goals & Objectives.............................................................27
Appendix B. SMART Analysis...........................................................................28
Appendix C. SWOT Analysis.............................................................................28
Appendix D. The 5 Whys....................................................................................30

BusinessAnalysisReport Author
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Appendix E. Key Stakeholders’ Role, Authority, Interest and Influence............30
Appendix F. Stakeholder Matrix.........................................................................32
Appendix G. Onion Diagram..............................................................................34
Appendix H. RACI Matrix..................................................................................36
Appendix I. Organisational Structure of Specific Department............................37
Appendix J. N/A..................................................................................................37
Appendix K. The Five Conflict Handling Modes..............................................38
Appendix L. Problem Statement.........................................................................39
Appendix M. Force Field Analysis......................................................................39
Appendix N. Decision Tree Analysis..................................................................40
Appendix O. Potential Benefits Table.................................................................41
Appendix P. Risk Assessment Table...................................................................42
Appendix Q. MoSCoW Analysis........................................................................44
Appendix R.
Appendix S. Use Case Descriptions....................................................................45
Appendix T. List of Non-Functional Requirements Analysis..............................46

BusinessAnalysisReport Author
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Table of Figures
Figure 1. Stakeholder Matrix Diagram............................................................................33
Figure 2: Onion Diagram.................................................................................................34
Figure 3. Department Organisational Structure...............................................................37
Figure 4. Conflict Handling Modes Diagram...................................................................39
Figure 5. Force Field Diagram.........................................................................................40
Figure 6. Decision Tree Diagram.....................................................................................41
Figure 7. MoSCoW Analysis...........................................................................................44

BusinessAnalysisReport Author
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1. Introduction
The topic focuses on the identification of issues faced within the Griffith
University related to the Human activity system for the management of learning
procedures. The general business issue that has been addressed by the assignment
is the Human Activity system issue related to the learning management at Griffith
University. The particular information system that has been adopted for the
assignment is Human activity system. The Human activity system acts as a
notional system that addresses the different activities of human beings. These
activities present in the system are notional because of the intellectual constructs
and not providing any proper description of the real world activities of human
beings (Aasheim & Zhao, 2017 ).
As the human activity system is concerned with the addressing of various
activities by human beings, the systems are notional based on its intellectual
constructs and lack of description of the real world activities. This also leads to
other issues like lack of ability to gain accessibility to data and information within
the Griffith University for ensuring proper management of learning. Due to this
issue, it has become difficult to access relevant data and information, learn the
various new concepts that are needed to progress in academic career properly
(Griffith.edu.au, 2017 ).

BusinessAnalysisReport Author
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2. Identification of Business Problem and Need
2.1. Business Problem/sand Need/s
The issue or problem faced in business by Griffith University is the issue with the
Human Activity System for learning management. This major issue has created
complexities for accessing relevant data and information and make progress in managing
further studies, furthermore gain good skills and expertise level in the academic and
professional field with ease and effectiveness. There has also been lack of accessibility
to important data and information that has further deteriorated the efficiency of the
Human Activity system within the Griffith University. The SWOT analysis has been
utilised for analysing the different types of aspects of the present targeted business and
identify the processes and operations that have resulted in making changes and
improvements to the Human Activity system for management of learning within the
University (Aven, 2015). The five whys on the other hand is needed as well for
determining the causes of such issues in business and ensure that these are monitored
and reviewed prior to the deriving of outcomes.
2.2. Business Goals & Objectives
This Section should contain: Business problem/s and opportunity/ies,
business need/s (6.1.4.1) and their generation (p.105), goals and objectives
(6.2.4.1), desired outcome (4.1.2). Select and use appropriate techniques from
BABOK (6.1.6, justify selection).