The provided assignment analyzes the centralized structure exhibited by United Parcel Service (UPS), highlighting how formalization and bureaucracy have placed it in a better position. The document examines research that has shown rules and regulations, despite seeming bureaucratic, help shape an organization's culture, ethics, and performance. It draws on various references to support its conclusions, including Bennett et al.'s work on offline processing systems and Zeltzer's exploration of breaking information blockades. The summary aims to provide a comprehensive overview of the topic, covering key points such as UPS's success, the role of bureaucracy in organizational performance, and the importance of rules and regulations in shaping an organization's culture.
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