1 Executive Summary Business models have changed and the challenges in the form of competition have increased for every firm. This report will discuss the three strategic management approaches that allow an organisation to do strategic management in a better manner. Dynamic capabilities approach is one of the best approaches that allow an organisation to make changes in the capabilities of the organisation on the basis of the need of the organisation evaluating both current and future need of the organisation. This report also illustrates about the Resource based view approach where it was found that in this approach organisation needs to evaluate the resources of the firm according to the requirements they have and the challenges that they may encounter in achieving their future objectives. In the last section of the report there will be description about the Agency theory where it can be said that company will look at the making the strategies related to different business aspects.
2 Contents Executive Summary...............................................................................................................................1 Introduction...........................................................................................................................................2 Three approaches to strategic management...........................................................................................2 Dynamic capabilities.........................................................................................................................2 History...........................................................................................................................................3 Benefits..........................................................................................................................................3 Implementation issues...................................................................................................................3 Limitations.....................................................................................................................................4 Example of the firms.....................................................................................................................4 Resource based view approach..........................................................................................................4 History...........................................................................................................................................5 Benefits..........................................................................................................................................5 Implementation issues...................................................................................................................5 Limitations.....................................................................................................................................5 Companies utilising this approach.................................................................................................6 The Agency Theory...........................................................................................................................6 History...........................................................................................................................................6 Benefits..........................................................................................................................................7 Implementation issues...................................................................................................................7 Limitations.....................................................................................................................................7 Organisation utilising Agency theory............................................................................................7 Conclusion.............................................................................................................................................8 References.............................................................................................................................................9
3 Introduction Strategic management plays an essential role in the development of the organisation hence the companies that selects the best approach to strategic management are able to deal with the challenges confronting them in a better manner. The leaderships and the worker’s skills are playingagreaterroleinthis.Everycompanyhascertainobjectivestoachieveand accordinglytheymustmaketheirstrategicapproachinaccordancetoit(Edenand Ackermann, 2013). Different companies are using different approaches as per their need. It is therelationshipbetweendifferentstakeholdersandtheabilityoftheorganisationto accumulate strategic resources that helps an organisation in successful implementation of theseapproaches.Thisisnecessaryasmanykindsofchallengesarefacedbythe organisationsat the timeof implementationof approach. In thisregardsthree major approaches can be used in the organisation for using strategic management. Three approaches to strategic management Different approaches which can be utilised by different companies on the basis of their requirements. Three approaches that will be used here are Dynamic capabilities, Agency theory and Resource Based View. Dynamic capabilities This approach is considered to be one of the most effective approaches in the modern day business. This approach has impact on the stakeholders and helps the company in managing these people in a proper manner. In the time when the business environment is changing at faster rate, it has become critical for the organisations to adopt this approach so that their capabilities remain on the better side. It is an approach that is significant in terms of innovation based rivalry, price/performance rivalry and inventive destruction of the current strengths of the organisation and the enhancing returns (Vogel and Güttel, 2013). It is an approach that is understood as the organisation’s ability to intentionally adjust the firm’s resource base. The major assumptions of this approach is that basic strengths of the organisation is used for bringing short-term competitive positions which can be altered in the gains that can be long term.
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4 History Paper named Dynamic Capabilities and Strategic management published in the year 1997 first stated this approach.Amy Shuen, Gary Pisano and David Teece were the creators of this approach. It was an approach that was generated as strategy and has the capability to integrate, shape and redesign internal and external abilities of the firm so that transformation in the business environment can be handled in a better manner (Hodgkinson and Healey, 2011). Winter and Nelson in their published book An Evolutionary Theory of Economic Change linked the development of the dynamic capabilities approach to resource-based view of the firm. Benefits Multiple purposes can be achieved through the utilisation of this approach especially due to the benefits that this approach gives to an organisation. The first major benefit comes from the fact that this approach pushes firms to regularly improve their capabilities. It permits the firms to look at the current strength of theirs and resources that will be needed in future in order to manage future of the business in a better manner. For example if the company needs to increase their marketing visibility they will have to work on the digital technology implementation which will ensure that in future the smoothness remains in the business processes (Kindström, Kowalkowski and Sandberg, 2013). This has benefit that it allows an organisation to improve its position in the market with the help of capabilities they have and making them ready for any kinds of challenges that can come in the future. Implementation issues The implementation issues that will be faced under this approach are related to the fact that this approach calls for changes at regular intervals which will require change management to be implemented in a better manner. Issues such as regular cash flow are ensured so as to arrange new resources for improving the capability of the organisation (Barreto, 2010). Companies must make sure that they are taking use of advanced technology in their operations as technology provides flexibility to the work process but the challenge is that implementation of these technologies charges a lot. In the manufacturing industry since the processes cannot be changed on the regular intervals because of many kinds of complexities hence they face challenges in implementation.
5 Limitations Four dimensions are attached with any firm and hence implementation of this approach can be understood as a multi-dimensional construct. Every dimension needs an equal analysis. Companies need to have resource based changes that could help a firm in taking decision related to enhancing the capability of the firm and making strategies that will help in improving the flexibility in the organisation (Teece, 2012). This approach does not tells about the actual decisions that a firm needs to make changes but it does not explain that what kinds of changes are required in the organisation and at what time as well as the things that a firm should do to improve on this situation. It is also the fact that firm might be working as per the expectation and the objectives they aim to meet but still it is necessary that there is a need of developing capabilities in order to ensure the firm’s growth in the long term. Example of the firms Several approaches are utilised by different organisations as per their needs. This approach is highly tilted towards the abundance of the resources and with ease with which they can avail their resources. This is an effective approach as it is done after environmental audit of the organisation. Apple and Microsoft are the two major companies that are working on this approach and the major tool that they have selected for the dynamic capability approach is innovation. This is because innovation in different aspects of the business improves the capabilities of the firm at regular intervals (Katkalo, Pitelis and Teece, 2010). Resource based view approach This approach concentrates on the power of resources in terms of increasing the strategic competencies of the organisation. It is used for the purpose improving the resource quality so that maximum benefits can be availed through it (Kraaijenbrink, Spender and Groen, 2010). In the sustainable management of the operations and improvement in the resource quality the use of RBV can be very much beneficial. It is an approach which can be used in multiple disciplines that includes supply chain management, marketing, ethics, law and general business. This approach suggests thinking about the resources that they have and evaluate the fact that all the resources are not equal and neither all of them has capability to give sustainable competitive advantage to the firm. In the time when the competition has gone cut- throat this type of approach can be effective. It is the resource capability of the firm that decides whether the firm will be able to have competencies that cannot be easily substituted or imitated.This approach is supported by the learning strategiesas it will help an organisation in developing, fostering as well as safeguarding the primary competencies of the
6 firm. This approach can give competitive advantage to the firm and allows them to explore the resources so that they can avail the external opportunities that are available to them. History This approach’s development started from the year 1930s. Barney in his article “Firm resourcesandsustainedcompetitiveadvantage”wasthemajorcontributorinthe development of this approach. In the initiatives related to the strategic planning, this can be an effective approach that can be used by the firm. With the help of isolation mechanism the resources needs to be protected (Locket and Wild, 2014). Benefits There are different kinds of benefits of utilising this approach in all operational areas. In this approach there is creation of the resource portfolio that concentrates on transforming their weaknesses into their strength with the help of development of new product market. Strategic tactics can be used in this approach where resources will be converted into the primary sources of returns (Barney, Ketchen Jr and Wright, 2011). This approach eyes skill related to the management as well as development of capabilities associated with information and administrative processes as a feature that is unique and the way in which it assists in attainment of monetary rents. It also assists about the fact that whether the resources are rare, valuable, imitable or substitutable or not. The areas in which it has a direct impact are service, price, and innovation as well as tailored positioning (Jiang, et al. 2012). Implementation issues The implementation issues that will be faced by the company that is using this approach is the fact that company needs to regularly improve their resource base on the basis of the external and internal audits done by the company. If the research is not so good then there is higher chance that resource will get wasted and hence higher cost will be associated with utilisation of this approach. In the implementation of this approach there are challenges such as regular audit of the resources has to be done which is again not easy (Kozlenkova, Samaha and Palmatier, 2014). Limitations There are several limitations as well that are associated with this approach. It is not always applicable and is heterogeneous in nature and it is based on the preferences of the economists. The role of workforce is also evaluated under this approach (Nonaka and Toyama, 2015). However it is an intangible asset hence it is not easier for the accountants to find the overall
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7 value of the firm by adding the value of the workforce that exist within the firm. The accountantsarenotusuallycomfortablewiththecontrolsthatresisttheresource misappropriation which is more of a property of the stakeholders. In this approach there is no mentioning of the idea that suggests about the role of the resource market. Companies utilising this approach Among the several firms, BMW and Honda are the two firms that utilises this approach for gaining the competitive advantage in the market. BMW utilises it for redesigning their value chain while Honda uses it for the enhancement in the quality. Both the companies are using it forthepurposeofimprovingtheircorecompetenciesespeciallyintheareaslike improvement in the skills of the individuals on the regular basis and improvement in the sustainable development features that improves the capability of the organisation (Trkman, 2010). The Agency Theory This is a strategic management approach in which one person also known as an agent acts on the behalf of other person known as principle in order to achieve the desired goals of the company. Agents act as an advance that works for both their own as well as organisational interest. There must be balance between the interests of both which could help in achieving the desired objectives. This makes the role of agents in the strategic development more critical(Wheelen,etal2010).Thisapproachsuggeststhatanorganisationisoften characterised through a network of both implicit and explicit contracts associating both stakeholders and the management. This approach also concentrates on improving the synergy between the stakeholders and the management for achieving the common goals of the company. It is a central approach to managerial behaviour of the organisation. History Agency Theory was first developed back in the year 1976 by the researchers named Jensen and Meckling. In this they stated that theory of how the governance of firm is based on the conflicts of interests among the firm’s owners, major providers of debt finance and their managers. This theory was later-on utilised by many researchers in different areas of economics and finance. For example Stephen Ross is responsible for the generation of the economic theory of agency. Parallel to this Barry Mitnick constructed institutional theory of agency however the basics of the approach in all the field areas remained the same (Lan and Heracleous, 2010).
8 Benefits The major benefit of using this approach is the fact that this approach explains the behaviour of both management and its stakeholders which is necessary for making interrelationship between the two which is necessary for improving the performance. It also makes the strategic implementation process simpler. This approach also underlines the accountability by setting up the correlation between opportunistic behaviour (Van Puyvelde, et al 2012). It also helps in retaining the employees and managers even in the time of their difficulties. Due to this they are easily able to make the plans for different operations within the firm. Ethical issues also do not arise due to the implementation of this approach. Implementation issues There are several types of implementation issues that can be faced by the organisations at the time of implementing these issues. The most basic issue in this regards is the fact that most of thecompanieshavemulti-culturalemployeebasehenceitbecomesdifficultforthe organisationtomanageeffectiverelationshipbetweenmanagerandthestakeholders especially when the manager is an expatriate manager (Nyberg, et al 2010). There is also implementation issues related to over dependency on each other. It is due to this that taking this approach might enhance the time of strategic management or strategy development in the organisation. It also creates conflicts between the stockholders and creditors over the power distribution issues. Limitations There are several limitation associated with this agency theory. First is the fact that agents are not always able to think about interest of other stakeholders or the company rather their more focus is on their own interests. This is dangerous for the organisation in the long run. The external strategies are developed accordingly however in the development of the internal strategies this can be a bigger problem as some stakeholders can get affected by these limitations. For the public sector organisations this approach is not very efficient to large size of the management or board of directors (Puffer and McCarthy, 2011). Organisation utilising Agency theory Hollinger International a media company from Canada is using this approach as a base for the development of the strategies within the organisation. In this Conrad Black takes final decisions on their strategy formulation. This is the major reason why they have been able to manage a close relationship with all their stakeholders due to which this company at such a
9 fast speed become the third-largest media empire all across the globe (Block, 2012). However in the long term due to ineffective use of this approach the company failed to avail the success which they could have easily done. Conclusion From the above based report it can be concluded that different organisations utilises different kinds of strategic management approaches in order to achieve the desired benefits. In this regards the role of the leadership and other stakeholders is highly important. The resource based view, agency theory and dynamic capabilities are three major approaches that are highly effective. Dynamic capabilities approach is a beneficial approach in the time when the business environment is changing at much faster rate. On the other hand Agency theory approach is critical for the relationship management between stakeholders and the managers. While the resource based view approach concentrates on development and evaluation of the resource of the organisation that will help in their strategic management in the long term and will also help in reducing the challenges that are faced by the companies. In the viability analysis it can be said that in the modern times when the business environment is changing at higher pace the dynamic capabilities approach that is best suited for the organisations however it depends on the objectives that firm aims to achieve.
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