Challenges Leaders Always Face

Running Head: ZERO2HERO 0
Management in Community Services
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In today’s competitive business world, leadership plays an important role in
organisations where operations are performed by the management. So, both leadership and
management are the essential part of an organisation. It is necessary to understand leadership
for the company’s management in an effective way (Bls, 2019). Also, it helps every
employee to excel and develop with building an environment. Leadership helps in
accomplishing and driving goals potentially while driving group efforts with the help of
formal sources provided by acquiring managerial position in the company. Thus, it is vital to
robust management and leadership for optimal efficiency in an organisation (Allen, 2018).
The aim of this essay is to know the importance of management while performing community
services in a non-profit organisation. The non-profit organisation taken as an example is
Zero2Hero based in Western Australia. The company is not able to work without its
community and corporate partners for aligning the level of culture and values. Zero2Hero is
for increasing the mental health issues and related awareness services understanding in terms
of young people and children through communication (Haki, 2019). This essay is going to
cover the leadership styles to understand the successful working with knowing the difference
between management and leadership. Further, discussing challenges face by the company’s
managers and leaders in Australia considering community service sector.
In leadership, every leader in the company has different perspective or attitude where
few adopt carrot approach and others stick approach. But, the one thing that is similar is their
working manner and the way of getting things done (Becker, 2019). Thus, the variation is in
their styles that are leadership styles depending on the kind of individuals they deal or
interact with helping to assist for making best out of them as followers. The leadership styles
mainly used by the leaders in the companies for their followers are Laissez-Faire,
Democratic, and Autocratic Leadership Styles (Ng & Sears, 2012). Autocratic Leadership
Style is used where there is authority or full power in the hands of leader and makes every

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decision without consulting and communicating to employees or team members. In
Democratic Leadership Style, the leader is participative and makes team members involved
while making decisions (Skinner, 2014). It is a successful style where employees are highly
experienced and skills, and communication is from upward to downward actively. This style
requires leaders that are considerate, intelligent, competent, and creative. Lastly, Laissez-
Faire Leadership Style is for the leaders delegating responsibility to its team members and
telling them to work on their own with no or minimum interference (TEC, 2019). This style
provides maximum scope for flexibility and innovation, with creativity having experienced
and self-motivated individuals not require in-vigilance or supervision level.
Zero2Hero is a charity company and the chairperson of the company is Paul Stone
who works with the CEO Ashlee Harrison of an organisation as a leader. Accordingly, the
leadership style best followed in the company is Democratic also known as Participative as it
works with both Laissez-Faire and Autocratic characteristics (Cowen, 2018). In this style,
leader will listen to the opinions of employees to keep them creative and motivated but will
make final decision rationally. The leader makes sure to be involved in daily activities and
also allowing thinking more creatively for nurturing (Pierro, Raven, Amato, & Bélanger,
2013). Thus, it is effective, encouraging and offers guidance and engages team members
while contributing in the process of making decision by providing higher quality. Also, the
leader creates followers as an important part of their team that helps in fostering goals based
on the commitment of the team within the company (Cherry & Morin, 2019). Further, it is
essential to understand the difference between leadership and management for the success of
the company in relation to community service sector performed by leader and its team
members with the help of management in Australia (Robbins, Coulter, DeCenzo, & Woods,
2013).