Corporate culture/philosophy And Managerial Aspects

RUNNING HEAD: MANAGEMENT 0
AIR CARGO MANAGEMENT

MANAGEMENT 1
Table of Contents
Topic History/Background..............................................................................................................2
Detailed description.........................................................................................................................2
Managerial Aspects.........................................................................................................................2
Corporate culture/philosophy..........................................................................................................3
Key individuals involved.................................................................................................................3
Organizational chart.........................................................................................................................4
Mission statement............................................................................................................................4
Resources.........................................................................................................................................5
Vehicles and employees..................................................................................................................5
Key facilities and equipment...........................................................................................................5
Main airports served........................................................................................................................6
Number and type of aircraft.............................................................................................................6
Operations........................................................................................................................................6
Operational philosophies.................................................................................................................7
Markets served.................................................................................................................................7
Types of cargo.................................................................................................................................7
Limitations/problems.......................................................................................................................7
Business Relationships....................................................................................................................8
Principle customers..........................................................................................................................8
Partners, alliances, pacts..................................................................................................................8
Code-sharing, joint ventures............................................................................................................8
Unique agreements, arrangements, etc............................................................................................9
Future Plans.....................................................................................................................................9
Summary/Comments.......................................................................................................................9
References......................................................................................................................................10

MANAGEMENT 2
Topic History/Background
Singapore Airlines Cargo (SIA cargo) is a cargo airline based in Singapore. It was a
subsidiary of Singapore Airlines and was incorporated in 1988 (Baxter & Srisaeng, 2018). In
2013, the airline was settled through the price-fixing issue in the US. In the year 2017, it was the
first airline which was awarded "IATA CEIV Pharma Certification”.
Detailed description
In the year 2018, the revenue earned by SIA cargo was S$2,220.1 million, and it also
increase services in different countries that is in 2018 it provides services up to 13 countries
which also include Singapore. In the year 2018, the employees of the airlines were 841 and
operating income of the company was up to S$148.1 million (Faisal, 2019). SIA cargo is one of
the leading airlines because of satisfying the consumers according to their requirements by
providing them quality services.
Managerial Aspects
In the current year, the airline has up to 850 staff members and it provides more than
"900 flights" weekly through its hub in Singapore. The airline is linked with more than 100
destinations (Fan & Lingblad, 2016). The airline focuses on electronic documentation and for
this at adopt "e-Air Waybills" as well as shipments are also tracked through the website of the
airline. Further, to maintain the quality this is evaluated by “Cargo iQ industry standards”.

MANAGEMENT 3
Corporate culture/philosophy
SIA cargo adopts an open organizational culture and focuses on providing quality
services to the passengers and the objective is to being best in everything they do (Gao & Choy,
2019). The philosophies of the airline to maintain safety in the internal environment and focuses
on exceeding the customer's expectation by keeping customers first, the further airline also
emphasizes employees' concern. The integrity and teamwork philosophy is also the principles
that airlines used to achieve the objective in the long run.
Key individuals involved
The key individual involves in decision making and developing the strategies and policies
were senior executive vice president, Board of Directors, executive vice president, Chief
Executive officer etc (Iordanova, 2018). Further various countries senior Vice president
connects with the senior vice president of human resource, senior vice president of finance and
administration department etc. The other key person includes senior commercial tech, senior
cabin crew and senior flight operator.