Decision Making and Problem Solving Frameworks in Business Organizations

Running head: DECISION MAKING
.
Decision Making
Name of the Student-
Name of the University-
Author note-

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Question 1: Frank’s Problem
A closer look at the case study of Frank will disclose many ideas related to the various
problems faced by business organizations and the frameworks needed to solve them (Nickols
2016). A closer examination of the problem faced by Frank can be elaborated in proper terms.
Frank is facing the problem related to the aspect of increased ‘rates’ that his division charges
from the customers. Due to the increase in the fixed expenditures as well as the loss of the
previous work. Due to the change in the operations locations, the cost of space has increase for
Frank. In addition to this, the second contributing problem of loss of work can be attributed to
the result of reduction of the productive hours in his organization and departments. A scrutiny
will unearth the fact that the problems faced by Frank can be clubbed under the category of
‘Bounded problem’. Frank is seen to be conscious of the upcoming problem and the nature of the
problems that needs to be resolved. Recent studies are emblematic of the fact that bounded
problems related to various business enterprises exhibit the characteristics of harboring the
presence of known solutions and knowledge of the causes of the sudden problem (Holsapple,
Lee-Post and Pakath 2014). Bounded business problems are also indicative of the future
concrete decision making process that can mitigate and prevent the future perpetration of the
business problem. Bounded problems also take into consideration the implementation of
available solutions to reduce the problems within a stipulated time (Puranam et al. 2015). In the
given case scenario, it is seen that though there are certain uncertain arenas and future scenario,
the collated problems faced by Frank can be resolved within a period of time.
The Case Study also reveals that the bounded problems can be resolved with the
implementation of the solutions that are envisioned by Frank (Nickols 2016). Bounded problems
are also characterized by the implementation of measures such as the reduction and mapping the

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problems within certain limitations. Recent studies are reflective of the idea that bounded
problems are bound to arise in the cases of business startups and business operations (Harms,
Marinakis and Walsh 2015). It can be said that in order to resolve the problem faced by Frank, he
must have resorted to the implementation of correct measures. Taking into consideration the
nuances of the case study, it can be mentioned that the problem has been resolved by the
adoption of the systematic methods of identification of the problem, the investigation into the
problem and the intervention of the senior and other members in the resolution of the issue.
Recent studies and statistical data are evident of the notion that the inculcation of systematic
approach to business problem solving can ensure the correct resolution (Euchner and Ganguly
2014). Frank had been able to solve the problem by adopting the method of defining the problem
stage. It has to be accepted that defining the problem stage constitutes the practice of enlisting
the circumstances that need to be resolved. With a view of the ‘solved path, Frank and the other
associates have been able to reach to the ‘solution path’. Through the analysis of the problem
stage, Frank could arrive at the causes of the problems, which is the result of the shifting places
and the loss of work. Through the acquired information, Frank could arrive at the expected
solution of increasing the lost work to renew and reduce the cost.
In order to resolve the business problems, many problem solving frameworks are
available for the purpose of implementation by the managers. Recent studies also depict that in
order to ensure the proper functioning of the business enterprises, it is important to adopt the
decision-making and problem solving frameworks (Ceschi, Dorofeeva and Sartori 2014).
Theoretical frameworks can assist in understanding the problems and the resolution of the issues
in a systematic manner (Bekmamedova and Shanks 2014). A closer examination of the problem
solving framework related to the basic framework can allow the business organizations to arrive

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at proper resolutions. The basic decision making and problem solving framework is based on
certain criterions. The problem solving framework emphasizes upon the methods related to
analysis, drawing conclusions, setting the criteria, identification of appropriate solution and
proposing recommendations. Recent studies depict the fact that it is extremely crucial to
undertake an analysis of the current problem to arrive at concrete resolutions. Analysis of the
business problem also allows the scope for resolution of complex issues. Concrete Analysis also
permits the scope of gauging the parties who are affected by the problem. In the given scenario,
the 20% increase in the ‘rate’ for the customers can have direct and indirect impact on the
enterprise as well as the associates and managers (Nickols 2016). Frank had solved the problem
by analyzing the impact of increased ‘rate’ on the parties. The customers or managers had
expressed dissent on the increased rate. The analysis of the situation could reveal that along with
the customers, the staff shall also be affected. In all probability, the analysis had revealed that
Frank could not have explored the option of relocating to increasing the work.
Followed by this, Frank must have incorporated the formulation of possible conclusions.
A closer look at the case study will unearth that Frank had reached at the possible conclusion that
the improvement in the productivity can ensure the reduction in the ‘rate’ (Nickols 2016). It was
also concluded that the idea of relocation or increasing the work are not feasible options for the
business organization of Frank. In all probability, Frank could have resolved the problem by
arriving at possible conclusions such as the rapid increase in the fixed expenses and the need to
reduce it in the next few years. The possible conclusions derived from the primary analysis
revealed many concrete ideas that had assisted in acting upon the derived ideas.
Following the derived ideas in the conclusion, Frank had resolved to take into
consideration the set of criteria for the achievement of the solutions to the problems. Recent