Case Study of Junix Holiday Resort

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An investigation of the strategies forretaining competent, high-performingemployees in an Organization: A case studyof Junix Holiday resort1
Table of ContentsEXECUTIVE SUMMARY.................................................................................................................3INTRODUCTION................................................................................................................................1BACKGROUND.................................................................................................................................2Section 2: Research Methodology.......................................................................................................4Section 3: DATA ANALYSIS...............................................................................................................7Introduction.....................................................................................................................................7Making recommendations and justifying the areas for further considerations..............................14Analysis of the findings.....................................................................................................................16Recommendations..............................................................................................................................17CONCLUSION..................................................................................................................................18References..........................................................................................................................................19ONLINE.........................................................................................................................................202
EXECUTIVE SUMMARYIn the present, tough competitive market, every entity is directly impacted due to increase inemployee turnover ratio. The poor employee retention can minimize the efficiency of firm and inreturn, prevent from attaining the desired aims and objectives. Therefore, proper strategies must beused to retain the high performing and competent candidates within the organization. Junix resortsand hotels have adopted various strategies to retain its best employees. The main reason foremployee retention is to save the investment done in grooming the new and old employees. In orderto retain the organizational members, company provide development opportunities, trainings,financial benefits etc.The employees must be appreciated on their achievements, asked to renderideas for building the working environment more effective, provided challenging roles etc. so as tomaintain their interest within the organization.3
INTRODUCTIONIn every organisation the employees employed in that entity are the important factor dueto which the business can perform its activities and compete in market. Therefore it becomesnecessary for the enterprise to make every possible effort to retain its employees in organisation(Mowday, Porter and Steers, 2013). The most important components which plays somemagnificent roles in preserving the retaining strategies and high performance employeesperforming with their abilities in the Junix Holiday Resort. Retention of employee is veryimportant for the entity because if skilled and talented employee will leave the company it willresult into loss of productivity. There are several techniques which should be adopted foremployee retention like constantly nourishing their skills and talents with the help of training anddevelopment programmes, appraising them with monetary benefits etc (Goetsch and Davis,2014.). These techniques will help the employees to get motivated with these benefits andadminister them various opportunities to develop their skills and talents. For the purpose ofconducting this research, questionnaire has been taken into account to collect the informationfrom Junix Holiday Resort . It will also help in acknowledging their strategies about retainingemployees and high-performing employees, there appraisal system, benefits of these in contextof organisation. These were some aspects on which this particular report is prepared andanalysed from the point of view of questionnaire (Schweyer, 2010).1
BACKGROUNDEmployees are the key components in the organisation to achieve its goals and objectives.The importance of employee relation shows the pre-requisite for organisational success. Strongand effective relations signify high productivity and employee satisfaction (Markos and Sridevi,2010). Junix Holiday Resorts signifies several characteristics for their employees’ retentionprogrammes and their high performing employees. It became a major concern for corporate incurrent scenarios. When an individual once being trained have an inclination to think that theycan switch to other organisation for better expectations. Advantageous salaries, suitable timings,several growth opportunities, etc. are some relevant which incite the employees to go for achange (Lee-Kelley, Blackman and Hurst, 2007). When any skilful employees deliberate theirwillingness to move on, then it becomes the responsibility of the management and humanresource department to negotiate with that member immediately and analyse the exact reasonthat why he has taken such a decision. Hiring is not an smooth process to carry out. Its costconsuming and as well as time also. So its better for organisation to retain their employees byconducting some sessions in which the human resource team listen to every problems and needsof the work force and make every possible effort to come up with the solutions and fulfil theneeds of the employees simultaneously(Employee Relations - Importance and Ways ofImproving Employee Relations. 2016). There are several aspects on which the enterprise shouldfocus on retaining employees are analysed here: the member who are having some special skillsand talents, proper talent management programmes should be arranged so that they can enhancetheir talents and other employees also gets an opportunities to acknowledge about theirexpertises (Monsen and Wayne Boss, 2009). This help in motivating the employees that entityare doing every possible effort to nourish their work force. With help of monetary efforts likeannual increments of the staff, rewards on the performance by members, providing medicalfacilities to members, etc. helps in monetary terms to galvanize the members of organisation.Non-monetary benefits like administering them to work in shifts, furnishing them with sometime off from duties so that they can possess some rest and perform with efficiency,implementing professional growth programmes like constantly flourishing their knowledge abouttheir job profiles, deriving growth opportunities for the staff members, etc. are some non-monetary benefits which propel the employees(Need & Importance of Employee Retention.2016).Adequate communication amongst the team members and the different level of2
management helps the work force to get connected with everyone and this helps in creating ahealthy relationship amongst members of entity (Ghere and York-Barr, 2007). Announcingpromotions time to time persuade the employee to perform effectively and efficiently, so thatother employees also get an opportunity to get promoted.There are several benefits of retaining the employees in organisation. It is the ability of thecompany to retain its employees and it is denoted with a simple statistics. Making all possibleefforts to create such a working ambiance which suits the members to remain in entity (De Vosand Meganck, 2008). In order to have better understanding about the internal environment ofcompany,consideration can be given on SWOT analysis. It will further help in identifying thestrength, weakness opportunities and threats of company which can have impact on its overalloperations. The detailed explanation of which is as follows:Strength:The major strength of Junix Holiday resort is that its have presence in prime locationsof UK which help entity in rendering services to many customers. Also, company have stronghuman inventory consisting of experts, skilled employees etc. Junix hotel enjoys good brandrecognition in market resulting into loyalty among customers, employees and suppliers etc. Theother strength is that company have good customer relationship which helps in assuring theirrepetitive visit and leads to more sales and revenue.Weakness: The organizations have major weakness in terms of limited number of resorts interms of competitors. In addition to this, company have limited infrastructure as demanded bycustomers. Thereafter, the businesses have less market share due to intense rivalry fromdomestic and foreign players. The organization is also having weakness due to poor digitalpresence which cause inconvenience among customers.Opportunities:The major opportunity available to firm is regarding increase in digital presence.The company can also increase its market presence by increasing its chain of hotels or throughstrategic alliance. The entity can also take advantage of domestic tourism by targeting localcustomers and influencing them through discounts etc. Junix Holiday resort can use research anddevelopment to find innovative ways of satisfying customers’ needs.Threats:The prime threat of business is the growing competition from new and existingcompanies. The rivals expanding into new market and getting first mover advantage. Thereafter,drop in the economy can have drastic impact on the business of company. The fall in disposableincome of buyers resulting into cut down of the expenditure is also major threat of business.3
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