A case study on Nestle Assignment

Research Form

Research Proposal Form
Student Name: ______________________ Student ID: ____________
Centre Name: _____________________
Tutor: ________________ Date: ___________________
Unit: ____________________
Proposed Title: ______________________________________________
Section One: Title, objective, responsibilities
Title or working title of the research project (in the form of a question, objective or
hypothesis)
The benefits and the risks of offshoring and outsourcing. A study on Nestle.
Aim:
To study the benefits and the risks of offshoring and outsourcing the functions. A study on
Nestle.
Aim of this research is to understand benefits and issues which are associated with offshoring
and outsourcing business operations. This is the major aspect which will cover in this
investigation, but the main focus is to identify ways through which problems arise in
synchronisation of operations can be identified. With the help of this investigation, issue arise
in completing targets and meeting deadlines and delivering goods to consumers within
specified time.
Research objectives (e.g what is the question you want to answer? What do you want to
learn how to do? What do you want to find out?):
Research objectives
 To acquire knowledge about offshoring and outsourcing.
 To understand the advantages and risks associated with offshoring and outsourcing of
functions for an organisation.
 To determine the ways to deal with issue related to synchronisation in operations of
company while availing services through outsourcing and offshoring.

Research questions
 Do you have knowledge about offshoring and outsourcing ?
 What are the advantages and risks associated with offshoring and outsourcing of
functions for an organisation ?
 What are the ways to deal with issue related to synchronisation in operations of
company while availing services through outsourcing and offshoring ?
Section Two: Reasons for choosing this research project
Reasons for choosing the project (e.g links to other subjects you are studying, personal
interest, future plans, knowledge/skills you want to improve, why the topic is
important):
the reason behind choosing this topic is, in current market there is requirement of resources
from external sources as well in order to maintain quality of product and services. There is
requirement of having complete and specific knowledge about sources through which
outsourcing, and offshoring is possible (Tate and Bals, 2017).
Outsourcing and offshoring of functions is important for theorist and researcher because this
is the topic which is new for researcher as many organisations are facing problem in this
context. When organisation is availing services from external sources, then management of
association face problem in regard to completing task within deadline. With offshoring and
outsourcing, business is able to maintain their quality and provide satisfactory services to
consumers. For industry, there is ease in conducting operations and make completion of tasks
with efficiency. When organisation is availing services from external sources or shifting
business to other location, then there will increment in employment rate and social growth and
development is also possible (Howard, 2018). For researcher this topic is related to their
educational background and this is new topic, so scope of conducting investigation is more.
This will boost career of researcher when they perform operate functions in this sector, so it is
easy to deal with challenges arise and associated with synchronisation of activities. This topic
enhance knowledge of individual through which they can work at international level as well
which increases scope of conducting further studies too.
Section Three: Literature sources searched
Use of key literature sources to support your research question, objective or hypothesis:
Knowledge about offshoring and outsourcing
Outsourcing refers to the process through which business operations are performed with the
help of some other party who is not associated with organisation. This facility is generally
adopted by manufacturing unit through which they can make material ready from expertise

which assist in gaining good relations with consumers. Quality is the main prospect due to
which facility of outsourcing is availed. According to Jeffrey Glen, 2019 there are three
reasons i.e. cost, specialisation and flexibility due to which outsourcing of functions in
performed. This assist company to understand about ways through which cost and quality of
products and services are maintained (Graham and et. al., 2017).
Offshoring refers to the re- location of business enterprise at other location because of
considering cost. This is the process under which consumers remains same at local
destination, but manufacturing and production of product and services are at new place.
Hence this assist in performing activities in appropriate and relevant manner. It is important
for managers to understand cost and tax policies about new location through which they can
easily access at new location.
Advantages and risks associated with offshoring and outsourcing of functions for
organisation
As per view of GINO LISONDRA, 2019 advantages of offshoring are- short as well as long
term benefits can be achieved. There is proper marketing and finance function which assist in
business growth and development. Relocation assist in increasing consumer base. While
challenges arise in offshoring are frequent change in legal and political policies of new
location which gives negative impact on organisational performance. Sometimes, due to
incomplete information about external market managers of enterprise are not able to perform
business activities in appropriate manner (Kaur, Singh and Majumdar, 2019).
Advantages of outsourcing are- there is division of risk among another person. Inviolability of
product and services are frequent through which consumers are satisfied. There is availability
of expertise knowledge which easy for maintaining quality of services offered. While
challenges associated with outsourcing for organisation are- there is less confidentiality in
working style of organisation because of interference of other parties. Cost of product and
services for consumers might be high because of different hidden costs.
Ways to deal with issue related to synchronisation in operations of company while availing
services through outsourcing and offshoring
there is main issue of cooperation among different activities of association when they are
thinking to avail services under offshoring and outsourcing of function . In order to deal with
it, managers make proper contractual work with the help of which external party will be

liable. In case of festive season, when there is more demand for chocolates, then there is pre-
ordering of products with the help which it will be ready within specified quantity. There are
possibilities that in case of offshoring, there is difference in legal policies and regulations, so
in this case proper knowledge about it have to be acquired. If there is inter- relation among
individuals (Dutta, Gwebu and Wang, 2017). Then it is important that external party have to
complete task within specified limit.
There are different factors which has to be considered by managers while they are outsourcing
and offshoring of resources in order to maintain cost and time for it. According to Ben Rossi,
2019 main focus of management of association is on cost efficiency and reputation of
association. There must be analysis of innovation through which it is easy to evaluate ways
which assist in making product and services different from competitors. There must be proper
communication about different cost and facilities with external party, so possibilities of
dispute arises.
Research gap:
there are some issues which is faced by management of company when they are operating in
other country or availing services from external parties. The major issues which will covered
in this investigation is to make synchronisation in operations and provide chocolates to
consumers within specified time. So in this investigation, there will discussion about this
research gap and achieve above stated aim and objectives.
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g research,
development and analysis of ideas, writing, data collection, numerical
analysis, tutor meetings, production of final outcome, evaluation,
writing the report):
Research has to be done with considering different activities in
synchronise manner. Research activities are discussed as under-
Submission of research proposal
Complete background information for research project
How long this will take:
1st week
2nd week

Collect secondary sources of information for research project
Complete research methodology and collect primary and
secondary sources of information
Complete collecting data for study and present the result
Determining Budget
Data Interpretation and analysis
Evaluating results and findings
Complete the report and submit the final report
3rd week
3rd week
4th week
5th week
5th and 6th week
7th week
10th week
Milestone one: _Complete collecting data for study and present the
result__________
Target date (set by tutor): __Week 4th_________________
Milestone two: ____Data Interpretation and analysis_____________________
Target date (set by tutor): ___5th and 6th week________________
Gantt Chart
Gantt chart is pictorial description in which research activities are represented with the help of
bar graphs. In this picture, research activities are provided with their estimated time
(Wiesmann and et. al., 2017).
ACTIVITES WEEK
1
WEEK
2
WEEK
3
WEEK
4
WEEK
5
WEEK
6
WEEK
7
WEEK
8
WEEK
9
Submission of
research
proposal
Complete

background
information for
research project
Collect secondary
sources of
information for
research project
Complete research
methodology and collect
primary and secondary
sources of information
Complete
collecting data for
study and
present the result
Determining
Budget
Data
Interpretation and
analysis
Evaluating results
and findings
Complete the
report and submit
the final report
Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to use and why? What
your areas of research will cover:
In section of research methodology, there is discussion about some tools and techniques
which are used in order to make investigation relevant and authentic (Johansson and Olhager,

2018). Some techniques which will use in this study are as under-
there are two types of research approach i.e. inductive and deductive, best and relevant for
this study is inductive because it focus on minor aspects related with offshoring and
outsourcing of functions. Positivism philosophy will be chosen for this investigation because
this mainly focus on aspects which are important (Lee, 2017).
Qualitative research method will be used in this investigation because this represents
information with the help of charts and pictures and it provides justification behind specific
view (Almutairi and Riddle, 2018).
Primary and secondary information sources are used through which complete and relevant
information is collected. Primary information is collected through questionnaire in which
researcher contact with respondents to know their views about outsourcing and offshoring of
functions. While secondary information is gathered through online internet sources. These
sources are relevant and authentic.
Simple random probable sampling is used in this investigation with the help of which
samples are collected (Albertoni and et. al., 2017). It is important for researcher to select
candidates for collecting information, so in this case they are selected randomly through
which possibilities of partiality is negligible. 30 workers working at Nestle are selected as
respondents.
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed: ________________ (name)_______________ Date ______________
Comments and agreement form project proposal checker( IV sampling)
Comments (Optional):
I confirm that the project is appropriate.
Agreed /Disagree: (Name of the IV)

Date

Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing their
research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with your
unit tutor. Please complete this form in good time before your research project is due to
commence.
Section 1: Basic details:
Project title:
“The benefits and the risks of offshoring and outsourcing.” A case on Nestle.
Student name:
Student ID number:
Programme:11
College Name
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
 Interviews Yes No
 Questionnaires Yes No
 Observations Yes No

 Use of personal records Yes No
 Data Analysis Yes No
 Action Research Yes No
 Focus Groups Yes No
 Others (Please specify) :
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants?
Who are the participants? Tick all that apply:
Ages 12-16: Young people aged: 17-18 Adults
How will participants be recruited (identified an approached)?
Workforce who have knowledge about outsourcing and offshoring of functions i.e. top and
middle level management personnel are recruited.
Describe the processes you will use to inform participants about what you are doing:
notice board and official mail ids are used to information about conducting investigation.
How will you obtain consent from participants? Will this be written? How will it be made
clear to participants that they may withdraw consent to participate at any time?
Consent is collected through signing consent form of participants.
Studies involving questionnaires: will participants be given the option of omitting questions
that do not wish to answer?
Yes ✔ No

If no please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their
informed consent to be observed.
Yes ✔ No
Will you debrief participants at the end of their participation (i.e give them a brief
explanation of the study)?
Yes ✔ No
Will participants be given information about the findings of your study?(This could be a
brief summary of your findings in general)
Yes✔ No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data
Protection Act (1998)
Yes ✔ No
Who will have access to the data and personal information?
Researcher and tutor can access personal information of respondents from whom primary
information is gathered.
During the research:

Researcher
Where will the data be stored?
Data will be stored in the form of DOC document.
Will mobile devices such as USB storage and laptops be used
Yes No✔
If Yes, please provide further details:
After the research:
Where will the data be stored?
How long will the data and records be kept for and in what format?
Will data be kept for use by other researchers? Yes✔ No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise ethical concerns?
If so, please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise because
of your research. Please consider/address all issues that may apply. Ethical concerns may
include, but are not limited to the following :
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity
 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research (including transfer,

sharing, encryption, protection).
 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy:
Yes No
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes No
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that
may arise in the course of my research
Name:
Date:
Please submit your completed form to your supervisor and also attach to the Research
Proposal when submitting to Turnitin.
REFERENCES
Books and Journals
Albertoni, F. and et. al., 2017. The reshoring of business services: Reaction to failure or
persistent strategy?. Journal of World Business. 52(3). pp.417-430.
Almutairi, M. and Riddle, S., 2018, January. State of the art of IT outsourcing and future needs
for managing its security risks. In 2018 International Conference on Information
Management and Processing (ICIMP) (pp. 42-48). IEEE.
Dutta, D. K., Gwebu, K. L. and Wang, J., 2017. Strategy and vendor selection in IT outsourcing:
is there a method in the madness?. In Global sourcing of services: Strategies, issues
and challenges (pp. 451-477).
Graham, M. and et. al., 2017. The risks and rewards of online gig work at the global margins.
Howard, F., 2018. Rethinking IT Outsourcing: The New IT Offshoring. Larchmont Publishing.