Comparative Analysis and Impact of Organisational Change in Different Organisations

A comparative analysis and impact
statement report on organisational
change in different organisations

INTRODUCTION....................................................................................................................3
SECTION ONE........................................................................................................................3
Introduction............................................................................................................................3
Comparison based on strategy and operations.......................................................................3
Marks and Spencer..................................................................................................................7
Introduction............................................................................................................................7
PEST Analysis........................................................................................................................7
SWOT analysis.......................................................................................................................9
Recommendations..................................................................................................................9
John Lewis Partnership.........................................................................................................11
Introduction..........................................................................................................................11
PEST Analysis......................................................................................................................11
SWOT analysis.....................................................................................................................11
Recommendations................................................................................................................12
SECTION TWO.....................................................................................................................12
Introduction..........................................................................................................................12
Different barriers of change that can influence leadership decision-making of (use the
company name)....................................................................................................................12
Different leadership approaches to dealing with change in Marks & Spencer....................14
CONCLUSION AND RECOMMENDATIONS.................................................................15
REFERENCE.........................................................................................................................16

INTRODUCTION
A company has determined different strategies and policies that assists management
to incorporate changes in business processes in accordance of market operations and trends
(Arnold, 2019). These changes are important to be incorporated in the company so as to
improve productivity and profitability as these changes will attempt to improve skills and
capabilities of employees. Furthermore, these changes will ensure availability of new options
in terms of professional choices for employees as well. The changes which are made in the
operations and functions of the business may has positive or negative impact on the position
of the company. The organisation taken for this report is Marks & Spencer. The company
belong to retail industry and is founded by Michael Marks and Thomas Spencer in year
1884. The company has started its business from London, UK and is operating at global level.
The topics covered in the report are impact of change on organisation's strategy and
operations, internal and external factors which affect leadership, team and individual
behaviour within the organisation, negative impact of change on organisational behaviour,
different barriers which effect the decision making process and different leadership
approaches.
SECTION ONE
Introduction
This section includes discussion of comparison between different companies existing
in same industry on the basis of different factors that are influencing the process of
incorporating changes in business processes. For this purpose, chosen organizations are
Marks & Spencer and John Lewis Partnership. In addition to this, there is detailed discussion
of internal and external environmental analysis, that will help in to understand the impact of
different environmental factors on team work, leadership style and also the process of
incorporation changes in the company (Clack, 2020). These all discussion is done in context
of first company, i.e., Marks and Spencer. In last, there is a recommendation part, which
suggests about different techniques and tools to minimize the impact of various
environmental factors on organization. These suggestions are formulated using different
theories like Bohner and Arnold Change Impact Analysis. This whole discussion is also done
with respect to another company of same industry, i.e., John Lewis Partnership.

Comparison based on strategy and operations
In present business sense, every business wants to place its brand value in market in
such a way that they are able to gain the main end result that is management is desiring off
and also to establish strong namer in the market place. In relation of Marks and Spencer, the
main business line of company is retailing business of clothing and also due to high
profitability index of industry, company faces intense competition (Douglass, 2017). To gain
competitive advantage, most vital step is to determine and evaluate different formulated
strategies of the company and then compare these strategies with that of another big
competitor in that same industry. After this evaluation process, management of the company
will be able to identify the areas which requires improvement and also those areas which can
present the company with strong benefits. Following is the difference table:
Basis Marks & Spencer John Lewis Partnership
Structure The company has adopted
hierarchical organisational
structure to take on their
business operations.
According to this structure,
there is a ladder of several
stages that have been formed
to delegate and decentralize
the work load over different
stages. This hierarchy mainly
consists of three stages, and
they are lower, middle and
higher level. Though, this
structure concentrates on
dividing the work load, but it
also creates some issues, like
delay in process of decision
making. This is due to the
reason that information has to
pass from various stages to
Consequently, this company
is following hierarchical
structure. This is due to the
requirements of business
operations. According to this
organizational structure,
communication process is
followed in several levels.
This process is creating issues
of misunderstanding. This is
due to the reason that there is
a gap in the communication
process between different
employees of the company.
To solve the issue of
communication gap between
employees of the company,
the company is attempting to
change its organisational
structure and make a move