Management Model for M&S

A high volume public private sector organi-
zation
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Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Describe about the management model for M&S, bring out underlying theories, proponents
and unique characteristics of management model.......................................................................3
TASK 2............................................................................................................................................7
Conduct an analysis of Macro environment of its operations, discuss about factors of Pestle
with example................................................................................................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
Marks and spencer is based on the major British multinational retailer with headquarters in
London. Specialises in selling various clothing, food items and home products. These are
considered the mostly of its own label. M&S was founded in 1884 by Thomas spencer and
Michael marks. It has currently open 959 physical stores across UK, including 600 different that
sell food items. This organization offers food items through online food delivery service.
This report will discuss about the management model for Marks and Spencer which brings
out underlying different theories, characteristics of this model. Furthermore, it will conduct an
analysis of Macro environment of its current business operation with the help of PESTLE
framework or tool.
TASK 1
Describe about the management model for M&S, bring out underlying theories, proponents and
unique characteristics of management model.
Marks and Spencer is a leading organization that currently undergoing some kind of change.
There are various programs on the changes resulting from different management practices such
as business process (Day and Armstrong, 2020). For Example- it is based on the ongoing process
of change at M&S as strategic change. It is usually reserved for such initiatives.
Kotter’s Management model for M&S
It is based on the change management model which is mainly consider different
processes for improving overall M&S. Change is a process that need to be handle the operations
of enterprise after certain period of time. It could be managed its management level and
important to implement as successfully to gain same level, achieving desirable goal or objective
(Mendy, 2019). Kotter’s Model have been introduced 8th different steps of model that help for
M&S to implement their desirable change successfully. On the other hand, it also mentioned that
change of enterprise needs in presence of their competitors as quickly.
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