This document discusses the rationale for entering the Singapore market, market selection and entry strategy, competitive strategy, pricing strategy, promotion strategy, and distribution strategy for Aboriginal Cultural Tourism. It also provides recommendations for the Singapore tourism industry.
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Running head: ABORIGINAL CULTURAL TOURISM Assessment 3: "Aboriginal Cultural Tourism" in Singapore Name of the student: Name of the university: Author note:
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1ABORIGINAL CULTURAL TOURISM Table of Contents 1. The rationale for entering Singapore...........................................................................................2 2. Market selection and entry strategy.............................................................................................2 Market selection:.........................................................................................................................2 Entry Strategy:.............................................................................................................................3 3. Competitive strategy....................................................................................................................3 4. Pricing strategy............................................................................................................................3 5. Promotion strategy.......................................................................................................................4 6. Distribution strategy....................................................................................................................4 7. Conclusion...................................................................................................................................4 8. Recommendations........................................................................................................................5 References........................................................................................................................................6
2ABORIGINAL CULTURAL TOURISM 1. The rationale for entering Singapore There are various reasons why "Aboriginal Cultural Tourism" should enter Singapore. The country has a very effective economic situation, which means that "Aboriginal Cultural Tourism" would be able to impose a healthy amount for the services offered to the target market (Worldbank.org, 2019). The political conditions are also pretty favourable. Political parties are liberalised, which means reduced entry barriers from the political parties of Singapore (BBC News.com, 2019). The demand for tourism services is growing in Singapore (Stb.gov.sg, 2019). However, the local residents of Singapore are pretty concerned with the environmental impact of theproductsandservicestheyconsume(TheStraitsTimes.com,2019).Technological developments have high favour in Singapore (CIO.com, 2019). This means "Aboriginal Cultural Tourism" can use the latest and emerging technologies to make an impact on their products and services. 2. Market selection and entry strategy Market selection: The "Aboriginal Cultural Tourism" will use “Market Development” to offer existing products and services to the local residents of Singapore. Segmentation: UnderGeographic segmentation, areas such as the country region, world region and rural area will be targeted. UnderDemographic segmentation, people of matured age groups will be targeted. People falling in the middle and high-income group will be targeted. Those who are research students, and are in their masters and willing to pursue a Ph.D. will also be targeted. UnderPsychographic segmentation, people those who prefer cultural tours on a frequent basis will be the target consumer segment. UnderBehaviouralsegmentation,featuresmainlyawareness,knowledgeand consumers’ attitude will be the prime concern. Target Marketing:
3ABORIGINAL CULTURAL TOURISM Target marketing is the local residents of Singapore who prefer going to cultural tours. Entry Strategy: Licensing will be used to enter Singapore (Hollender, Zapkau & Schwens, 2017). This will allow the "Aboriginal Cultural Tourism" a new revenue stream as well as a strong foothold in the market. Moreover, the time and money invested will be smaller as well. 3. Competitive strategy According to the Porter’s Generic Competitive Strategies, a competitive strategy can be divided broadly into four distinct categories like Cost Leadership, Differentiation, Cost Focus and Differentiation Focus (Bertozzi, Ali & Gul, 2017).“Cost Leadership”will be chosen as a competitive strategy. This strategy will be utilised to offer products and services at the most effective rates (Alkasim et al., 2018). Notably, the tourism sector in Singapore is booming. The tourism sector in Singapore has various favourable factors in the form of political, economic, social and technological factors. In addition to all these, per capita, disposable income is also very healthy. Singapore is an emerging country and is an open economy (Worldbank.org, 2019). Political and legal barriers are very few or probably there is no barrier to entry as Singapore is a liberalised country (BBC News.com, 2019). Due to all these and many other favourable conditions, Singapore has been one of the most preferred global destinations for international business. Cultural tourism attracts more spending than normal tourism (Richards, 2018). Hence, there are higher possibilities that competitors will emerge and create business challenges to the "Aboriginal Cultural Tourism". There is no such reason for why this should not happen. External environmental factors are favourable and consumers are also desirous to spend on something that is worth buying. Notably, the "Aboriginal Cultural Tourism" is expected to face competition from local travel and tourism companies. These are Millennium Tours & Travel Pte Ltd and United Travels and Tours Pte Ltd (Purwomarwanto & Ramachandran, 2015). Although these travel companies currently do not offer cultural tours; however, they might start it offering once cultural tourism grows to the popularity. Concerning all these factors the adopted“Cost Leadership”approach appears as the best competitive strategy to be followed to make a good impact on cultural tourism in Singapore.
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4ABORIGINAL CULTURAL TOURISM 4. Pricing strategy As stated earlier, package pricing will be kept lower to attract more consumers. The tour package will broadly be divided into two distinct categories such as “Outbush Tours” and “Coastal Tours”. 1-day Outbush tour will cost around $210 for each person. This tour package will include pick up and return to the place of origin. 2-day Outbush tour will be sold for $400 per person. This tour package will also include pick up and return to the home location. In addition, travelers will be offered breakfast for two days. At $530 three day Outbush tour will be there for the travelers. Coastal tour for 1 day will be offered for $210 per person. Similarly, 2 or 3 days of Coastal tour will be offered for $400 and $530 respectively. Combo tours such as both Outbush and Coastal tours will be offered in a pattern of two, three and five days for $400, $530 and $1,070 respectively. 5. Promotion strategy There are numerous ways through which cultural tourism can be promoted. These are publications, visual media, exhibitions and virtual information networks (Barua et al., 2017). An information system, which is uniform in nature should be made for displaying it on roads, at traffic terminals and in historic towns, etc. The information system should necessarily be communicating a clear and recognisable meaning (Severo & Venturini, 2016). There is a need for scientific research on the cultural heritage of Singapore. Moreover, the information thus obtained should be displayed in public. Efforts should be given at making these pieces of information as visible and understandable to the visitors. The findings of scientific research works should be grouped into certain topics. These topics can be on a locality or on an entire town. Moreover, these topics should be worth an attraction for travelers (Manafe, Setyorini & Alang, 2018). Cultural tourism can also be promoted in international fairs. This can also be advertised in the media (Zhang, Liang & Wang, 2016). 6. Distribution strategy
5ABORIGINAL CULTURAL TOURISM As a distribution strategy, the "Aboriginal Cultural Tourism" should focus on marketing, cross-selling, direct channel sales and indirect sales (Blythe & Martin, 2019). 7. Conclusion In summary, it can be said that the "Aboriginal Cultural Tourism" should be able to make an impact in Singapore with its range of cultural tourism package. The company at its best will be able to give strong competition to existing local travel and tours companies in Singapore. The company should consider the pieces of strategy as discussed in this study to be able to offer high- rated service to the target market. 8. Recommendations Disasters like natural disasters and terrorism have always been threats to the tourism industry. It isrecommendedfor the Singapore tourism industry to adopt a framework, which can promoteandencouragestakeholders’engagement.Thenationalgovernment,thenational defense sector, the local and international businesses and local residents can together reach solutions by being proactive on this matter.
6ABORIGINAL CULTURAL TOURISM References Aboriginalsa.com.au. (2019). Aboriginal Cultural Tours - South Australia. Retrieved from http://www.aboriginalsa.com.au/index.html Alkasim, S. B., Hilman, H., bin Bohari, A. M., Abdullah, S. S., & Sallehddin, M. R. (2018). The mediating effect of cost leadership on the relationship between market penetration, market development, and firm performance.Journal of Business and Retail Management Research,12(3). Barua, A., Rahman, A. S., Noor-E-Jannat, K., & Zahir, M. R. (2017). New Trend of Promotional Strategies in Bangladesh: A Study on the Acceptance and Influence of Product Placement from Consumers’ Standpoint.Global Journal of Management And Business Research. BBC News.com. (2019). Singapore profile. Retrieved from https://www.bbc.com/news/world- asia-15961759 Bertozzi, F., Ali, C. M., & Gul, F. A. (2017). Porter’s Five Generic Strategies; A Case Study from the Hospitality Industry.International Journal For Research In Mechanical & Civil Engineering (ISSN: 2208-2727),3(2), 09-23. Blythe, J., & Martin, J. (2019).Essentials of marketing. Pearson UK. CIO.com. (2019). How the Singapore government supports the country’s tech scene. Retrieved fromhttps://www.cio.com/article/3299480/how-the-singapore-government-supports-the- country-s-tech-scene.html Hollender, L., Zapkau, F. B., & Schwens, C. (2017). SME foreign market entry mode choice and foreign venture performance: The moderating effect of international experience and product adaptation.International Business Review,26(2), 250-263. Manafe, J. D., Setyorini, T., & Alang, Y. A. K. (2018). Influence of implementation on mix promotion model strategy towards tourist visitation in Indonesia.International research journal of management, IT and social sciences,5(6), 26-39.
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7ABORIGINAL CULTURAL TOURISM Purwomarwanto, Y. L., & Ramachandran, J. (2015). Performance of tourism sector with regard to the global crisis-a comparative study between Indonesia, Malaysia and Singapore.The Journal of Developing Areas,49(4), 325-339. Richards, G. (2018). Cultural tourism: A review of recent research and trends.Journal of Hospitality and Tourism Management,36, 12-21. Severo, M., & Venturini, T. (2016). Intangible cultural heritage webs: Comparing national networks with digital methods.New Media & Society,18(8), 1616-1635. Stb.gov.sg. (2019). Third consecutive year of growth for Singapore tourism sector in 2018 | STB. Retrieved from https://www.stb.gov.sg/content/stb/en/media-centre/media-releases/third- consecutive-year-of-growth-for-singapore-tourism-sector-in-2018.html The Straits Times.com. (2019). Prolonged exposure to air pollution lowers worker productivity: NUSstudy.Retrievedfrom https://www.straitstimes.com/singapore/manpower/prolonged-exposure-to-air-pollution- lowers-worker-productivity-nus-study Worldbank.org.(2019).Overview.Retrievedfrom https://www.worldbank.org/en/country/singapore/overview Zhang, H., Liang, X., & Wang, S. (2016). Customer value anticipation, product innovativeness, and customer lifetime value: The moderating role of advertising strategy.Journal of Business Research,69(9), 3725-3730.