Research Report on Customer Satisfaction

The assignment provided is a comprehensive research report that aims to enhance the presentation skill of an individual through attending seminars and online training. It also focuses on improving time management skills by setting schedules and accomplishing tasks within given timelines. Additionally, it involves a market analysis using primary and secondary sources, including questionnaires, meetings, observations, emails, friend's sites, journals, and articles. The report concludes with a personal development plan, action plan, and different sources of strategies for improvement.

ACADEMIC RESEARCH
SKILL

Table of Contents
INTRODUCTION...........................................................................................................................1
1.1 Strength and weakness of own personality...........................................................................1
1.2 Define the set target for self improvement. ..........................................................................2
TASK 2............................................................................................................................................3
3.1 Description on key points of information with the use of active listening skills. ................3
3.2 information with the use of differed source as reading strategies. .......................................3
TASK 3............................................................................................................................................4
Research plan..............................................................................................................................4
2.2 Description on the process for carrying out the research with variety of sources as primary
and secondary information..........................................................................................................4
TASK 5 ...........................................................................................................................................5
Draw personal development plan. ..............................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Academic skills are the core part which works as to development in key potential in
academic career by personal and professional development. Under this, it can be said that
number of the studies can be carried with the help of which they are able to deal with the
academic career. To get this all they need to undertake research. Research skill will be helpful in
terms to enhancement in the knowledge and abilities of the individual by conducting proper
research. In this term, present report is based on the strength and weakness so that there can be
identification of skill with the set improvement and targets (Gilbert and et.al. 2017). Thus,
assignment will be inclusive of the differed skills, Paraphrasing and summarising skills of an
individual. In addition to this, the project as per academic research can be carried out with the
help of using primary and secondary methods. In this the action plan in terms to having
improvement in the skills is need to be prepared.
TASK 1
1.1 Strength and weakness of own personality.
Personal skill is helpful in terms to considered as competencies and this are essential in
terms to achieve personal and professional development. In this assignment I have clearly
mentioned my own strength and skills, which is very helpful in terms to have enhancement in the
academic career. By focussing over the skill I am able to achieve the growth.
Strength
 I am good in communication skills and
I have taken various initiatives in terms
to improve it by making proper
communication with superiors, reading
books and participating in seminars.
This is need to be effective as
communication plays vital role
(Goleman and et.al., 2018).
 I am capable in conducting the research
of the terms as data collection, analysis,
sampling. I have developed this by
Weakness
 There is lack in terms to technical
competences. I need to improve it so
that I can handle the operation in proper
technical manner.
 I always face difficulties when I use to
make communication with differed
people.
 My listening skills is not that much
effective, this create the issues in term
to achieve the proper result.
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conducting the research on the differed
topic. The search capacity of the person
need to be effective so that he is able to
collect depth information about the
particular research.
 I am also in good in both oral and
written communication. I have
improved this with the help of making
the number of presentation. This helps
me a lot in term to make the proper
communication with the seniors.
 The summarizing skill of mine is also
not that much effective.
1.2 Define the set target for self improvement.
In order to development in the competencies and skills, it is very important to analyses
the ways in terms to have improvement in skills during the appropriate time duration.
Specific- with the help of having participation is differed technical courses and practical training
for the three month I can be expert in the techniques field. In addition to this, I will also take the
guidance from my superior So that I can able to conduct the interviews properly. With the help
of participation in the seminars and conference with the addition of activities of class room I can
have improvement in terms to English language skills.
Measurable- I have set the target of 2 months in terms to improve the technical skills. I can take
the initiative sin terms to achievement of appropriate score in the technical skills. By learning the
differed software and other things will be helpful in term to improving skills (Schmitt and
Lipscomb, 2016). With the help of this I can work in more effective and appropriate manner.
Realistic- In this the main objective in terms to undertaking of the each action in the proper
manner I can take the computer course programme so that I am able to develop my
competencies. With the help of carrying out the research on the differed topic will also be
assistive in terms to have improvement in the summarising and paraphrasing. This will be
helpful in terms to improve the skill of the person so that each things can be undertaken
effectively.
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Time bound- In this, the specific target is need to be taken in term to improving the skills in
timely manner. My set target is of 3 months and during this interval I want to enhance my
technical as well listening skills. Thus, with the help of understanding and listening English
language will be helpful in term to having improvement in participation in seminars and
conferences for the period of 3 months.
TASK 2
3.1 Description on key points of information with the use of active listening skills.
To note everything is one of the effective skill and this is helpful in terms collection of
information for carrying out the study. Under this. There are number of the method which is need
to be taken in terms to carry out the research in proper manner. It is very essential to have the
good learning skill so that person is able to develop his task and can able to collect the
information. I have developed my own skill in terms to learning and analysing the information
correctively. By watching video or attending lecture on the daily basis the person is bale to
develop his skill. By making interaction in the class room and lectures the person is able to
develop the skills (Clarke, Shurb-Beach and Pollock, 2016). The effective listening skill will lead
to have the correct information about the each topic. It can be understood with the help of
example as are in the class room lecture on the leadership I have analysed that the number of the
theories is need to be determined by the speaker.
3.2 information with the use of differed source as reading strategies.
There are different perusing methodologies which can be connected by researcher to
create compelling note taking abilities. Appropriate perusing and comprehend of vital data is
helpful in doing research in powerful way. I have connected different perusing systems with a
specific end goal to accomplish aptitude in note taking. To begin with system is enactment
foundation information about investigation which has been done in class addresses. Research has
given data that better understanding will happen when understudies are occupied with exercises
that extension their old information with the new. For advancement of note taking abilities, I
have likewise partaken in different classrooms exercises and made introduction to decide key
purposes of study. What's more, I have additionally surrounded inquiries when perusing notes to
expand my understanding. Another perusing methodology is to dissect the structure of content
which is books, articles and diaries which are given by speaker in classroom exercises. Further,
understanding the examples in which material is introduced has enabled me to fathom the data
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letter. Perception is additionally essential perusing system which weight on vital of envisioning
materials. For Attaining these aptitudes I have made visual pictures while perusing content which
offered help in successful understanding. Last perusing system is abridging which prompts
enhance and upgrade appreciation. Through this, It has turned out to be less demanding for me to
break down idea and outline the material as diagrams, either outwardly or in composing.
TASK 3
Research plan
Keeping in mind the end goal to choose target showcase for fitting items and
administration, it is fundamental do research to comprehend request and estimation of items in
advertise. In this unique situation, for doing research I will detail a fitting intend to decide
diverse strides for effective achievement of destinations.
Setting points and destinations: keeping in mind the end goal to do look into, first point and
targets will be made which gave get bearing to completing investigation in successful way.
Survey: Pilot overview will be directed to current patterns and prerequisites of items in
showcase.
10 respondents will be meet from two unique classes for distinguishing proof populace in which
items have more opportunities to accomplish appeal.
Division procedures: Various division techniques will break down for determination of proper
methodology which helps in discovering potential customers (Wexler and et.al., 2016).
Client inclination: Effective client inclination will be dissected to comprehend necessities of
customers. Potential capacities of target market to purchase items will likewise be broke down at
setting proper costs for items and administrations.
2.2 Description on the process for carrying out the research with variety of sources as primary
and secondary information.
There are different essential and optional data which helps in achievement of research
adequately. Essential technique for information accumulation suggests to social event of crisp
data to break down request of items and administrations. In this unique situation, for gathering
data about request of items and administrations through essential strategies.
Primary information
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Questionnaire: A survey is archive containing different inquiries identified with explore themes
and high scholarly abilities. I will likewise make a poll containing identified with items
prerequisites and substitute in showcase.
Meetings- These are likewise investigated essential wellspring of getting data which suggests to
taking meeting from chosen respondents. In this examination, I have chosen 10 customers and I
will likewise take their meeting for getting break down request of new item in showcase.
Secondary information
It is likewise considered as data which is now assembled and gave by various researcher
in their exploration which help in achievement of research successfully. For getting optional
data, I have considered different diary, article and books identified with accumulate data and
choice of target advertise for items and administrations. Web surfing will be conveyed for
accumulation of data specifically. To start with draft of research work
In First draft of research, I have done optional research with a specific end goal to get helpful
data, A structure of completing of research has been defined in the main draft which back ground
of study, points and destinations, method of reasoning and writing survey. There are different
market reports, online article, written works, look into paper and articles have been distinguished
in setting of focusing on customers for items and administrations. High item buy will tend to
raise acknowledgement of customers inside big business. I have likewise conveyed of
investigated of various writing to dissect data about request of items and administration in
showcase among customers. Suitable research strategies will be resolved that should be utilized
for conveying about this examination.
Posting the sources utilized
There are different which I have used to do this specialist, for example,
Primary sources: Questionnaire, meeting and perception will be conveyed for social occasion
data. Alongside this, Emails and friends site have additionally been utilized to gather data.
Secondary source: Various diaries and articles have been concentrated to pick up data about
various sources
TASK 5
Draw personal development plan.
Objectives activities
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To enhance the presentation skill In order to enhance this I will start to attend the seminar
programmed and online training.
Time management skill I will start to take participation in the workshop training. I
will draw my own schedule char and will try to accomplish
thing in give time manner. By setting the time to each work
I can able to accomplish my activities in desired manner.
To improve technological skill In order to improve this I will start to have may coaching
training from the person who is good in handling of the
technical things. It will help me to update the things in
better and effective manner (Eisele and et.al., 2013).
CONCLUSION
Based on the above report it is essential to have enhancement in the skills of the
individuals. This report will be inclusive of the things as are personal development plan, action
plan and differed source of strategies etc.
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REFERENCES
Book & Journal
Gilbert, D. and et.al. 2017.Happiness (HBR Emotional Intelligence Series). Harvard Business
Press.
Goleman and et.al., 2018.HBR Emotional Intelligence Boxed Set (6 Books)(HBR Emotional
Intelligence Series). Harvard Business Press.
Schmitt, S.A. and Lipscomb, S.T., 2016. Longitudinal associations between residential mobility
and early academic skills among low-income children. Early Childhood Research
Quarterly. 36. pp.190-200.
Sullivan, A.L., Houri, A. and Sadeh, S., 2016. Demography and early academic skills of students
from immigrant families: The kindergarten class of 2011. School Psychology
Quarterly. 31(2). p.149.
Clarke, J., Shurb-Beach, A. and Pollock, K., 2016. Language and Academic Skills in Children
Adopted from China: A Longitudinal Study.
Wexler, B.E. And et.al., 2016. Cognitive priming and cognitive training: immediate and far
transfer to academic skills in children. Scientific reports. 6. pp.32859.
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