Managing Accommodation Services in Hospitality Industry

This report discusses the different sizes and scales of accommodation services, forms of ownership, grading classification systems, and online review sites in the hospitality industry. It also explains the key roles in front office and housekeeping departments in a selected organization. Additionally, it highlights the importance of scheduling maintenance and repair work to minimize disruption to guests. The report is based on the case study of The Soho Hotel, a leading hotel chain that offers chic room services and exotic stays to customers.