Cloud-Based Accounting Software for Woolworths Group Limited
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This report examines the use of cloud-based accounting software for Woolworths Group Limited and recommends the integration of XERO accounting software to meet its financial management needs.
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Accounting Information System 1
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Executive Summary This report has been developed for examining the use of cloud-based accounting software for an ASX listed entity. The business entity selected for analysis purpose is Woolworths Group Limited that is undertaking the adopting of a cloud-based software application to meet its strategic needs and objectives. The company has been recommended to integrate the use of XERO accounting software after analysis of its business requirements and the functionalities offered by the software. The software can adequately meet the financial management needs of Woolworths by better tracking of its inventory, sales, expenses, purchases and other financial management issues in an effective manner. 2
Contents Introduction.................................................................................................................................................4 Background..................................................................................................................................................4 Brief Description of the Client and its Business Activities........................................................................4 Key Business Processes of the Client.......................................................................................................4 System Requirements..................................................................................................................................5 Software Features and Functionalities....................................................................................................5 Software Selection.......................................................................................................................................6 XERO & MYOB Accounting Software Package and their Products...........................................................6 XERO....................................................................................................................................................6 MYOB...................................................................................................................................................7 Comparison of the Software Features of MYOB & XERO.............................................................................7 Accounting Software Package Vendor Suitable for the Client Company.....................................................8 Conclusion...................................................................................................................................................9 References.................................................................................................................................................11 3
Introduction This report has been developed to provide recommendations regarding the adoption of cloud-based accounting software within a selected Australian ASX-listed company. The overall analysis has been undertaken from the perspective of a management consultant intending to provide suggestion to its client regarding the adoption of cloud-based accounting software, that is, SAP, MYOB or Xero. The report is developed for the use of CFO of the client company for providing knowledge regarding the best accounting software package that should be considered for supporting the business needs and activities. The case company selected for analysis purpose is Woolworths Limited, a supermarket giant of Australia involved in providing grocery items within its retail chains across Australia and New Zealand. Background Brief Description of the Client and its Business Activities Woolworths Limited is known to be a leading supermarket giant within Australia that has been established within the year 1924. It mainly specializes in providing grocery items such as vegetables, fruit, meat and packaged foods and also additional products such as health and beauty items.It conducts about 1000 stores across Australia involved in providing fresh fruit and vegetables. The company mission is to provide innovative and distinctive products and services to its customers across Australia and New Zealand. The core business segments of the company include Australian Food, New Zealand Food, Endeavour Drinks group and other portfolio business. The food segments of the company across Australia and New Zealand is involved in providing food and liquor products while drinks group is involved in procurement of liquor products for reselling to the customers in Australia. The other portfolio business of the company includes providing hotel, entertainment and gaming services (Woolworths Group, 2019). Key Business Processes of the Client Woolworth places high emphasis on adopting a business process management approach for achieving its strategic goals and objectives. The key business processes of the company includesprocurementofrawmaterials,handlinginventory,manufacturingofproducts, 4
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transportation of products to retail stores, sales, customer service and accounting. Procurement of raw materials is the key business activity within the company that involves sourcing fresh food and vegetables from its in-house farms which is followed by manufacturing of products and then it involves logistics operations involving transportation of products to the final customer.The customer service operations are followed by after sales which ensure that service delivered to the customers is up to the mark. The accounting business process is the major function within the company that involves development of financial reports and presenting it to the end-users for meeting their interest and seeking continuous funds from the investors to conduct its business functions services (Woolworths Group, 2019). System Requirements Software Features and Functionalities Woolworths Ltd has achieved enormous growth within the retail sector of Australia since its establishment in the year 1924. It has diversified its business operations in various segments and as such ahs to employ large number of employee base for serving its about 2 million customers base. The main challenge that Woolworth is facing in this regard is maintaining competent and skilled base of employees for sustaining its growth. In this context, the company has introduced an HR transformation program having the primary goal of delivering high performance through development of highly talented workforce diversity. The company under this program intends to eliminate the complex paper based process for ensuring that HR is able to emphasizeonthecoreareasofthebusinesssuchastalent,leadership,organizational effectiveness and employee recognition (Coyne, 2017). The company in order to attain a distinctive competitive advantage needs to develop and implement a human capital management system that can be enabled by adopting the cloud-based accounting software. This accounting software possesses the features and functionalities of recording financial transactions and reporting the financial data at the end of every month. The major advantage of using this type of accounting software is that it enables the business to maintain its accounting and financial transactions on an online platform that can be accessed in a convenient manner. It eliminates the need for business to install and maintain the software on 5
individual desktop as all functions can be operated with the use of internet or other network (Prasad and Green, 2015). The adoption of cloud-based software accounting process will enable the company to easily maintain and develop the employee payroll and also creating a centralized system of recording all its accounting transactions. The payroll system maintained through could based accounting will help the HR managers for easy process of the payroll related transactions of the employees and thus effectively managing the complex salary transactions of its huge number of employees (Hossack, 2015). The reduction of paper based work in maintaining payroll and other accounting transactions will enable the company to reduce the workforce needs and employ the use of its competent employees in other business processes. The company is aiming to become a lean retailer and thus the implementation of a cloud-based merchandising system that enables to keep a track of its inventory and point of sale. The replacement of traditionally excel based system of maintaining the accounting records with the software system enables the company in easy development and maintenance of its financial accounting and reporting system. The supermarket could enable in achieving improvements in its overall operational process by reducing time involved in maintaining accounting records and disclosing them to the end-users. Te streamlining of business process by enabling greater access to financial and accounting information by individual departments would enable in driving operational efficiency (Mageto, 2017). Software Selection XERO & MYOB Accounting Software Package and their Products XERO XERO Limited along with its different subsidiaries is involved in providing cloud-based online accounting software applications to business entities operating across Australia and New Zealand. It has been established in the year 2006 and since then has attained a leading position within the information technology sector of Australia for providing online software applications to manage the complex financial issues of businesses. The XERO accounting software has been founded by Rod Drury after recognition of the lack of essential requirements and functionalities within the traditional desktop accounting software systems. The systems have become outdated 6
andarenotabletomatchthecurrentbusinessneedsandrequirements.Therefore,the development of cloud-based accounting software is required to meet the contemporary business challenges so that they are able to easily manage their financial data. The main accounting software products provided by XERO includes XERO Cashbook, XERO Ledger, XERO Practice Manager to manage the complex financial issues such as maintaining of invoices, vendor management, tracking expenses and inventory and accounts receivables and payables and developing financial reports on time (XERO, 2019). MYOB MYOB is a recognized Australian accounting vendor that intends to provide tax, accounting and business services software to the business entities within Australia. It has provided the most effective and easy way for businesses to manage their cash flow and ATO compliance requirements. It provides time-saving features to businesses for taking care of their regular business activities and enables the business to minimize the cost of their operations (Curtis, 2015). The online accounting solutions provided by the vendor is apt for meeting the diverse accounting needs of businesses starring form managing invoices, payroll, expenses, financial reporting and tax management solutions. There are various online accounting software productsthatareprovidedbythevendorwhichincludesMYOBEssentials,MYOB Accountedge, MYOB Accountright, MYOB Advanced, MYOB Greentree, MYOB Payglobal for providing diverse accounting needs and requirements of the business companies (About MYOB, 2019). Comparison of the Software Features of MYOB & XERO Comparison BasisXEROMYOB Ease of use XEROprovidesdashboard that can be used to depict the financial information such as outstandinginvoices,bills pending,bankbalanceand expenses incurred. It is also a browserbasedsystemthat enables the users to access the MYOB requires a desktop be installed before it can be used byauserformdistant locations.Also,itdoesnot provide dashboard features as provided by XERO 7
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softwareapplicationatany point of time. EfficiencyXERO is able to perform page loadingatafasterrateand alsocanconductvarious accounting functions at a time MYOB is relatively slow in page loading and also does not supportcarryingoutof multiple tasks at a time ReportingThe financial reports provided by XERO can be accessed at anypointoftimeandalso helpful in showing the gaps in performanceascomparedto previous years Thefinancialreports developed by MYOB can be accessedonlyafterthe complete data for the month has been provided. CostsXEROprovidesadditional features and therefore its basic subscription plan is costly MYOBislesscostlyas compared to XERO Sales XEROdoesnothavethe featuresofdevelopingsales quotes or creating sales orders MYOB possess the features of developingsalesquotesand orders (Lane, 2018) and (Smith, 2013) Accounting Software Package Vendor Suitable for the Client Company Woolworth’s operational problems can be adequately resolved with the use of a cloud- based accounting software application. The company is having a complex and rigid functional processes and systems that are having a negative impact on its operational efficiency. Also, it does not have the presence of a centralized database for recording of its accounting and financial data that is also a point of concern or the company. This is because it might lead to negatively impacting the operating efficiency by restricting the integration of the various business functions. The lack of integration of various business functions can lead to restricting quick decision- making within the company and this can have an impact on the future chances of business growth and expansion (Crozier, 2011). The use of accounting software of XERO by Woolworths will enable in providing customized software to be used by the company to match its financial 8
needs and requirements. The use of Xero online accounting software would enable Woolworths to develop a centralized database and organized its complex financial data in an effective manner (Smith, 2017). It would enable in easy managing and sharing of financial documents that can be accessed anywhere by the business managers for the purpose of decision-making. It would enable in sending quick invoices and thus managing accounting receivable and payables of the company. This would help in strengthening the client relationships and improving the bottom line by better managing of its financial performance (Galer, 2016). XERO is better to be used by the company in comparison to MYOB as per its business needs and requirements. XERO would enable the company to manage the different business processes as it allows conducting multiple accounting activities at a time. It provides more fast and innovative solutions to the accounting problems. The invoices can be easily created in XERO as compared to MYOB which is essentially required by Woolworths as it has numerous suppliers and customers. Also, its better payroll system would help in achieving employee satisfaction and this would further enable in improving the productivity and profitability of the company (Preez, 2016). Also, Woolworths can easily manage its tax compliance and foreign currency requirements with the use of XERO accounting software and this facility is not readily available on MYOB. Also, Woolworths possess huge inventory and therefore XERO provides better inventory tracking system as compared to MYOB with the use of its advanced inventory tracking features (Johnston, 2018). Therefore, it can be said that implementation of XERO accounting software is adequate for meeting the strategic goals of the company of becoming a lean retailer through simplifying its business operations and improving its decision-making capabilities.Thereducedcostofoperationsandbetterdecision-makingwouldenable Woolworths to provide higher quality products at lower prices and thus improving it sales and profitability position (Marsden, 2013). Conclusion The report has examined the need for business entities to use the cloud based online accounting software applications such as XERO, MYOB or SAP for increasing the efficiency of their business operations by better managingof the financial resources. Woolworths can improve the efficiency of its business processes through the use of an ERP system which is cloud-based for better monitoring and controlling of the financial resources. The use of XERO 9
accounting software is regarded as appropriate for Woolworths to better meet its strategic priorities of improving the operational efficiency by better inventory management and tracking of operational expenses on a regular manner. 10
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References About MYOB. 2019. [Online]. Available at:https://www.myob.com/au/about[Accessed on: 22 May 2019]. Coyne,A.2017.Woolworths'nextIToverhaul.[Online].Availableat: https://www.itnews.com.au/news/woolworths-next-it-overhaul-472701[Accessed on: 22 May 2019]. Crozier, R. 2011. Woolworths to pilot SAP promotions software. [Online]. Available at: https://www.crn.com.au/news/woolworths-to-pilot-sap-promotions-software-280492[Accessedon: 22 May 2019]. Curtis, V. 2015.MYOB Software for Dummies – Australia.USA: John Wiley & Sons. Galer, S. 2016. Woolworths Transforms HR, Delivers High-Performance People Strategy with SAPSuccessFactors.[Online].Availableat:https://news.sap.com/2016/07/woolworths- transforms-hr-delivers-high-performance-people-strategy-with-sap-successfactors/[Accessed on: 22 May 2019]. Hossack, S. 2015. Cloud-based accounting and productivity tools for practitioners and taxpayers. Taxation in Australia, 50(5). Johnston, M. 2018. Best Small Business Accounting Tools: Xero vs Quickbooks vs Freshbooks vs MYOB. [Online]. Available at:https://beanninjas.com/blog/best-small-business-accounting- tools-xero-vs-quickbooks-vs-freshbooks-vs-myob/[Accessed on: 22 May 2019]. Lane, S. 2018. Which one is the best cloud accounting provider? [Online]. Available at: https://www.listonnewton.com.au/information-centre/xero-vs-myob-which-will-work-better-for- your-business[Accessed on: 22 May 2019]. Mageto, J. 2017.Accounting Softwares in Australia. An Overview. Australia: GRIN Verlag. Marsden, S. 2013.New Zealand Master Bookkeepers Guide. Australia: CCH New Zealand Limited. 11
Prasad,A.,andGreen,P.2015.Organizationalcompetenciesanddynamicaccounting information system capability: impact on AIS processes and firm performance.Journal of Information Systems,29(3), pp.123-149. Preez, D. 2016. Australia’s Woolworths stabilises IT systems after “worrisome time. [Online]. Available at:https://diginomica.com/australias-woolworths-stabilises-it-systems-after-worrisome- time[Accessed on: 22 May 2019]. Smith, H. 2013.Converting to Xero from MYOB In A Day For Dummies. USA: John Wiley & Sons. Smith, H. 2017.Xero For Dummies. USA: John Wiley & Sons. WoolworthsGroup.2019.Howdowedobusiness.[Online].Availableat: https://www.woolworthsgroup.com.au/page/about-us/our-approach/how-we-do-business[Accessed on: 22 May 2019]. XERO.2019.WhyXERO.[Online].Availableat: https://www.xero.com/why-xero/benefits/online-accounting/[Accessed on: 22 May 2019]. 12