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Administrative Skills - PDF

Added on - 08 Dec 2020

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ADMINISTRATIVESERVICES
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................11.1 Different administrative services.........................................................................................11.2 Analyze the skills required to be effective in administrative services..................................11.3 Challenges presented when offering administrative support................................................22.1 Different types of filing systems...........................................................................................22.2 Set up and run a filing system...............................................................................................32.3 Set up and use a stock control system...................................................................................32.4 Use a purchasing system.......................................................................................................42.5 Importance of keeping accurate records...............................................................................43.1 Plan meetings and events......................................................................................................53.2 Produce documentation for meetings....................................................................................53.3 Analyze policies and procedures for setting up meetings and events...................................53.4 Recommend improvements to policies and procedures.......................................................64.1 Suitability and effectiveness of different communication systems.......................................64.2 Role of technology in supporting effective communication.................................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONThis assignment is based on developing an understanding about the administrative skillsto conduct the operational activities of an organisation in effective ways. It includes aboutgaining insights regarding the diversity and range of the organisation systems for smooth runningof administrative services. Lastly, it highlights the significance of communication and use oftechnological advancements at the workplace to build better relations with the taskforce.MAIN BODY1.1 Different administrative servicesThere are several administrative services which are offered to the departments of anorganization to develop a systematic order in the working practices for smooth running of all theoperations by the managers.Organizational skills-This is important as it aids in delegating the tasks in proper manner bymanaging the appointments, calenders, schedules etc. (Heidbreder, 2014) It leads to maintain thebusiness environment effectually through clerical work, billing, office administration.Technology skills-These involve wide range of tools and concepts to complete the work inoptimised ways by using equipments such as faxes, printers etc. and software like MicrosoftOffice Suite and programs for scheduling.Problem solving skills-These are important in terms of conducting responsibilities andaddressing to queries for providing solutions through training and continuous supervising forengaging the employees and maintaining the relations with clients.Communication skills-It is critical soft skills for administering the services provided to themanagers or the taskforce for interacting with staff, clients, employees, distributors etc. inprofessional manner. For e.g. email, greeting employees, receptionist etc.Planning skills-This shed light on designing and allocating tasks to meet the deadlines properlyand avoid any potential issues at the workplace.1.2 Analyse the skills required to be effective in administrative servicesThe above mentioned skills such asorganizational skills, technology skills, problemsolving skills, communication skills and planning skillsare important in completion of tasks forkeeping the operations in organised manner. This would support in cost effectiveness andsegregate the work in more orderly modes and help the organization in maintaining their sales,1
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