Advanced Business Communication Assignment: A Comprehensive Overview

This assignment provides a comprehensive overview of advanced business communication concepts. It begins by exploring two main organizational structures: functional and divisional. The document then delves into various communication mediums, including podcasts, and differentiates between body language and nonverbal communication. It clarifies the purpose of oral communication, distinguishes between a resume and a CV, and explains the importance of white space in documents. The assignment also outlines the text format for a formal business letter in Australia, details the three major types of questions in an employment interview, and defines transferable skills in the workplace. Additionally, it covers the Pruitt conflict model and includes a sample persuasive business letter to a new client. The assignment concludes with a list of references.

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Advanced business communication
Advanced business communication
JULY 14, 2019
Student Details:

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Advanced business communication
Contents
Advanced Business Communication...............................................................................................2
Two main organizational structures.............................................................................................2
Podcast.........................................................................................................................................2
Difference between body language and nonverbal communication............................................2
The purpose of oral communication............................................................................................2
Resume and CV difference..........................................................................................................2
The purpose of white space in document....................................................................................3
In Australia the text format for formal business letter.................................................................3
The three major types of questions in an employment interview................................................3
What is a transferable skill in the workplace?.............................................................................3
Two zones in the Pruitt conflicts over spiral...............................................................................4
Persuasive business letter to a new client explaining your mobile phone company have to offer
.....................................................................................................................................................5
References........................................................................................................................................7

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Advanced business communication
Advanced Business Communication
Two main organizational structures
Structure of an organization would be helpful in the achievement of accomplishing their goals.
Two main types of organizational structures would be named as functional structure and
divisional structures. The functional structure would be designed in a way so that each segment
of the organization is grouped to achieve the goals. The larger companies operating in the bigger
geographic area would use a divisional structure (Fairfield, 2016).
Podcast
The podcast is a digital audio file, which would be accessible from the online sources for
copying to the computer or for a smartphone. It is useful for the peoples to transfer information
to maintain a society of peoples having alike comforts. The companies and others would use
these podcast. Gimlet is an example of new podcast-only networks (Berry, 2015).
Difference between body language and nonverbal communication
Body language is part of nonverbal communication. It would focus on different facial
expressions and body gestures. While nonverbal communication is the way to communicate with
other peoples by not using words. It would include touch, voice tone, speech rate, and volume of
voice, the stress of voice, personal space, hairstyle, clothes, hygiene and engagement with others
(Peleckis, et al., 2016).
The purpose of oral communication
The transmission of beliefs and thoughts to another person is the main purpose of oral
communication. By providing oral communication, it would be easy for a person to express his
or her feelings and thoughts and to motivate another person about the similar interest of things
(Brink & Costigan, 2015).
Resume and CV difference
A resume is the summarizing form of the qualification and skills for any specific position. Due to
which its length would be smaller with two page only. While curriculum vitae is the
representation of the full history of academic performance. Due to which length of the CV
document would be variable (Dolan, 2018).

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Advanced business communication
The purpose of white space in a document
In the file, the function of the white space is to provided space between the columns, lines or
figures so that the crowd can be avoided in the documents. It would be done to provide an
effective layout of the document, increment in the content legibility, effective interaction with
peoples and to maintain interaction with peoples (Soegaard, 2019).
In Australia the text format for formal business letter
Text Format of formal business letter in Australia should include:
 Information of sender: Identity of the sender, job title, address of the business locality,
phone number, and email address
 Date of sending a letter: start with day
 Information of recipient: Identity of the recipient, Address of locality of the recipient,
phone number, and email address
 Subject
 Greeting
 Body text
 Closing
 Complimentary close
 The signature
 Enclosures
The three major types of questions in an employment interview
Why should we hire you? This question would be asked to know the thought process of the
candidate.
What are your greatest professional strengths and what do you know about the company. These
questions would be asked to the candidate to know their self-awareness and their interest in
working with the company.
What is a transferable skill in the workplace?
Transferable skills are the set of skills that are do not belong to a particular field or an industry.
These general skills can be transferred or used in any industry. Some types of transferable skills

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Advanced business communication
are business strategy, leadership, problem-solving, data analysis, and time management and
communication skills (Misra & Khurana, 2017).
Two zones in the Pruitt conflicts over the spiral
Pruitt and Rubin defined two approaches to modeling strategies for conflicts over the spiral. In
this, they describe self and others concern. When concern for the self would be high and low for
others than it would lead towards contending strategies and low concern for self and high for
others would lead to yielding strategies (Au & Lam, 2015).

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Advanced business communication
Persuasive business letter to a new client explaining your mobile phone company has to offer
XYZ (Name of sender)
Acme Mobile World
123 Business Street
Australia, Zip Code
Date: 12 July 2019
ABC (Name of the receiver)
123 Main Street
Anytown, 12345 (ZIP code)
Phone Number:
Email Address:
Subject: Introducing mobile company offers
Dear ABC,
At Acme Mobile World, you are sure to update on what is new, hot and cool in the world of
cellular phones. We are pleased to inform you about our Wi-Fi and various types of 4G phones,
size, and colors, which are at cheap prices. There are incredible offers, which would provide you
countless value for your money. You can find all your required needs and style at the Acme
Mobile World. Our company will provide a rate plan, which would, fits your demand,
accessories of mobiles, warranty and many offers that are more exciting. You can opt from these
offers: Acme smartphones have following features- 48 MP camera, Wi-Fi, MS office
applications, 4G, voice commands, face recognition and digital compass along with more
essential features. Our company offers R800 Nexus smartphone at a reasonable price with

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Advanced business communication
universal features such as document viewer, stereo and application organizer. We also offer
smartphones like AL Optimus with features named android v9.0, octa-core processor, on-screen
fingerprint sensor and with 50 MP dual rear camera.
Hurry up to grab these offers only at Acme Mobile World. Offers valid till 12 August 2019.
For orders and reservations, just visit our website at www.acmemobileworld.com.
Sincerely,
XYZ (Senders Name)
Sales Manager

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Advanced business communication
References
Au, A. K. & Lam, S.-f., 2015. Understanding response patterns in dyadic conflict: An interactive
approach combining self‐construal and opponent's dominance‐submissiveness. International
Journal of Psychology, 52(2).
Berry, R., 2015. A Golden Age of Podcasting? Evaluating Serial in the Context of Podcast
Histories. Journal of Radio & Audio Media, 19 November, 22(2), pp. 170-178.
Brink, K. E. & Costigan, R. D., 2015. Oral Communication Skills: Are the Priorities of the
Workplace and AACSB-Accredited Business Programs Aligned?. Academy of Management
Learning & Education, 14(2), pp. 205-221.
Dolan, R., 2018. Convert Academic CV to 2-Page Document. FEMS Microbiology Letters,
365(8).
Fairfield, K. D., 2016. Understanding Functional and Divisional Organizational Structure: A
Classroom Exercise. Management Teaching Review, 1(4), pp. 242-251.
Misra, R. K. & Khurana, K., 2017. Employability Skills among Information Technology
Professionals: A Literature Review. Procedia Computer Science, Volume 122, pp. 63-70.
Peleckis, K., PeleckienA, V. & Polajeva, T., 2016. Towards sustainable entrepreneurship: the
role of nonverbal communication in business negotiations. Entrepreneurship and Sustainability
Issues, 4(2), pp. 228-239.
Soegaard, M., 2019. Interaction Design Foundation website. [Online]
Available at: https://www.interaction-design.org/literature/article/the-power-of-white-space