Advanced Management Accounting: Performance Measurement, Management, and Strategies
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This report covers advanced management accounting, including performance measurement and management, pricing strategies, and critical evaluations of TQM, theory of constraints, divisional performance measurement, transfer pricing, balanced scorecard, and six sigma.
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Advanced Management Accounting
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 A. Justify the differences between performance measurement and performance management ................................................................................................................................................3 B. Explain the various matters that should be taken into consideration while defining the scope of performance measurement and management scheme..............................................4 C. Critically Evaluation of nature and rational of each of following and explain its advantages and limitations........................................................................................................................5 D. Two Pricing strategies that can be adopted by AMA Ltd and also discuss various factors that consider while adopting these strategies.........................................................................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Thebelowreportconsidertheadvancemanagementaccountingwhichprovide knowledge into advance feature of planning, decision-making, performance evaluation and control. It is a process which provide financial and non financial information to the manager that help in decision making(Alam., 2020)(Gunarathne and Lee., 2018). This report include the identification and differences between performance measurement and performance management that help AMA ltd to track the activities and its outputs. There are eight matter are discussed which considering while explaining the scope of performance measurement. These matter helpful to provide various understanding about market, consumers etc. There are some strategies which are critically discussed to provide growth to the company. This report also includes the two price strategies which help to increase the sale revenue as well as consumer trust. MAIN BODY A. Justify the differences between performance measurement and performance management Performancemeasurement:Thismeasurementhelpintracingtheperformance measures which are numerical indicator put by firm to measure the process of your strategies. Performance measurement includes various measurement like financial, customer, process and people measures etc(Jing, Zhang and Song., 2020). It provide huge information and prepare reports and share to the organisation. Performance management:It provide the answer to the questions like How do company track the process of the strategy. Performance management control the resources after analysing the result of the strategies. This management is work behind the performance measurement and take support of performance measurement. Difference between performance measurement and performance management Performance measurementPerformance management Periodic examination to measure how well a strategy is running. Ongoingtrackingandreportingofstrategy accomplishments, specially progress towards predetermine objective. It is conducted on a periodic or necessary basisIt is conducted on an ongoing basis It is conducted by the professionals external toItisconductedbytheeventoragency
the program, may inside or outside the agency and by plan managers. management. It focuses on the broad range of data on event performance and its relevance. It focuses on whether a event has achieved its goal,expressasmeasurableperformance standard. Thescopeofperformancemeasurementis examination of event performance and context allowing for an overall examination of whether the event runs and identification of adjustments that might enhance its results. Thescopeofperformancemeasurementis because of its current nature, may serve as an primal informing system to management and as atoolforenhancingresponsibilitytothe people. B. Explain the various matters that should be taken into consideration while defining the scope of performance measurement and management scheme 1.Efficiency Indicators: It is the quantitative relation of an input to an output. Efficiency refers to the indicator which get work done more accurately with the minimum resources. It help to reducing the wastage production cycle(Johns and et.al., 2018). 2.EffectivenessIndicators:Effectivenessevaluatedthedifferencebetweencompany's actualperformance with the budgeted performance. It state that how much part of companies expectations meet with actual results. It help AMA ltd to measure the performance and analyse deficiencies in the actual performance. 3.Capacity Indicators: it refers to the maximum quantity of a product can be prepared by the limited resource or in a given period of time. This method is helpful for AMA ltd to produce best possible outputs can achieved if all factors worked accurately. It measure the full capacity of workers to generate maximum outputs(Kearney., 2018). 4.Productivity Indicators: It refers to the time taken by the product process to complete a cycle. It shows the portion of how much company produced and the quantity of resources used to so it. Productivity is helpful for AMA ltd to identification of variations in the performance of two employee, procedures etc.
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5.Quality Indicators: It mainly focuses on the product quality. It measure the how many products it produced according to the required quality. The main motive of such indicator is to provide instructions regarding the quality of the product. 6.Profitability Indicators: This is an important indicatorthat evaluate the relationship between the sale revenue of the firm and the cost of production spend on the sale units. This indicator help AMA ltd to generate maximum profits which cover the overall cost incurred on the production. 7.Competitiveness Indicators: This metrics mainly focuses on the competitors at the marketplace. It shows the competition among the various companies(Khan and et.al., 2018). It states the consumer behaviours, trend and attitude etc. which help AMA ltd to provide goods and services according to the needs of consumer. 8.Value Indicators: This metric provide understanding about how much a firms product is worthy in the asked price. Every product has good as well as bad value which depends on factors such as location, requirement and competition. C. Critically Evaluation of nature and rational of each of followingand explain its advantages and limitations. 1. Total Quality Management Itisacontinuousprocessoftracinganddecreasingordestroyingthefaultsin manufacturing,supplychainmanagement,improvingconsumersatisfactionandchecking employees are up to their maximum efficiency with training(Kumar., 2018). The main motive of TQM is to hold all parties active in the process of manufacturing of product to its final stage. Advantages of TQM: ï‚·Customer satisfaction: It increase the consumer satisfaction by providing better service to them. It is helpful in understanding about consumer needs and wants and also provide consumer feedbacks, correct any deficiency at the same stage. It help firm to improve the quality of the products and services and also recommand to launch a new product. ï‚·Employee engagement: TQM help AMA Ltd to attract maximum number of people. It ensure the work capacity of the employee and motivate them to work more effectively and efficiently. Itenhance the performance of the company by improving their existing products. It manges the wastage of resources. Disadvantage of TQM:
ï‚·Increase the cost of production: This process is costly for AMA Ltd because if they try to adopt new changes for bettering the performance, there are always hidden costs involved in this and sometimes it might be higher than usual. ï‚·Difficult and time consuming process: Applying total quantity management not a simple process. It is very time consuming process and require large number of resources such as naturalandfinancial.ImplementationofTQMwouldaffectthewholebusiness operations form top to down and it is necessary to change the business proceeds and procedures which is very difficult and time consuming(Kumari and et.al., 2020). 2. Theory of constraints and throughput contribution Themainpurpose ofthestrategy is toenhanceproductivity whileconserving or fallingof inventory and operationalexpenditure. Every operation in a manufacturing or serviceunit is formed by a series of associated actions, according to the idea of constraints. Every connection in the sequenceshouldserve itsobjectivesas efficiently as possible to improve the overall performance of the process. The theory states that among all the linkages, there is at least one weak link thatactsas arestrainingfactorwhich affects the whole business(Moharir and Tembhurkar., 2018). Theorganisationmust concentrate onhandlingthe process's limiting constraintwith the aim of enhancing or increasingits performance. Advantages: ï‚·Provide better understanding:The principle of constraints is straightforward and simple to followwhich makes it more accessible for the management.The theory follows a fixed pattern which gives the user the focus more on the region that requires attention. ï‚·Effective results:It works well inchangingcorporate situations because ithelps in faster outcomes byabolishingor decreasing therestrainingfactor in a process. The theory of constraints leads to an instant rise in the efficiency of the functional aspects as well as a boost the company's earnings. The cause being that the theory'smajor objectiveis to improvethe constraints thatare present in the system, whichleads to a reductioninthe time it takes to provide a service (in a service firm) and reduces construction time, lead time, and other factors (in a manufacturing process), resulting in an increase in the finished goodsproduction. Disadvantages:
ï‚·Difficult in implementing:The theorys approach is continuous, and itmight get difficult tokeep up. This is because theimplementationof this theory requiresalterationsin corporate operations, which may be difficult tosustainin the long run. When a corporation handles one limitation, another constraintunfolds, making achieving an flawlesslevel of all operations difficult. ï‚·Beneficial for short-term:Although the idea of constraints performs admirably in the real-world conditions that commercial organisations face, its effects arenot permanent. In certain businesses, the idea emphasizes on real-time process improvement, although it's possible that the constraint on which the firm concentratesis for a shorter period of time and henceit will not have long term merits(Nayak, Misra and Behera., 2018). 3. Divisional performance measurement and transfer pricing issues Divisional performance assessmentis useful to ensure that a business plan is implemented successfullybyobservingadivision'sefficiencyincompletingitspredefinedtargetsor stakeholder requests.Non-financial as well as financial data may be used to measure divisional success. Advantages: ï‚·Provide motivation: The ability to make decisions presents a challenge for those in charge of the division, and it may inspire them to work harder to achieve success. They will be in charge of both asset and employee investments, giving them a sense of command over the entire organisation rather than being trapped between those who make the choices and those who must put them into action(Ng and Harrison, 2021). Disadvantages: ï‚·Create communication gap:By putting too much emphasis on the divisional structure, people in each division may fail to identify with the organisation as a whole, and senior managementmaybecomedisconnectedfromtheday-to-dayactivityofthemany segments of the broader business. In such situations, communication and motivation may become more important in attaining good management. The cost ofputting downanother division, subsidiary, or holding company for the services delivered iscalculatedby atransfer price. The current market price of thegoodsor service is usuallyshownin transfer pricing. Intellectual property, including as research, patents, and royalties, can also be subject to transfer pricing.
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Advantages: ï‚·Easily accessible: The goods are made on the premises of the business and other departments don't need tocounton suppliers since items arealreadyaccessiblein the firm, saving the organization from ill treatment by the goods providers. Disadvantages: ï‚·Inter-departmental animosity:It may subject to an artificial gap between departments as they might think that they are losing profit because market prices are greater than transfer rates by which departments that supply commodities to other departments will get demotivated to supply.(Nitsas and Koronaki., 2018). 4. The Balanced Scorecard The balanced scorecard (BSC) is a strategy formulation performance indicator that is used topoint out and amplify a numberof internal company processes as well as the external consequences that arise. Learning and growth, company processes, consumers, and money are all measured using the balanced scorecard. BSCs let businesses tomergedata into a single report, providingan understandinginto quality of service in addition to financial performance, andaid in theupgradingof efficiency. Advantages: *It facilitates communication: When everyone speaks the samedialect, communication across the teams and departments becomesunchallenging. In other words, having a well- organized performance assessment systemwill makeit easier toscrutinizestrategy and success of the company. *Provides structure to a company's strategy: Different departments within a companyhave their own methods foranalysingperformance and determining what metrics arecrucial forthem. Different executives and departments can still customize their performance assessment with a balanced scorecard, but it all should fit under a specificformatthat can be understood across the firm. It provides a central location for everyone in the firm to track their progress(Sakamoto and et.al., 2021). Disadvantages: *It must be customized to the company's needs: A balanced scorecard is designed to give a framework for working, but it will still need to bemodified according to the firm who
uses it. This can take a lot of effort, and while examples are useful, they can't be reproduced exactly because eachand everycompany has its own set of demands. *It necessitates a large amount of data: Balanced scorecards frequentlyaskmanagers and team members togiveinformation, which necessitates data tracking.A lot ofpeople dislike this because theyconsiderit boring, and it can alsodemotivatethem from performing to reach their goals. 5. Six Sigma This is a series of action which facilitates business operations by increasing business capabilities and by lowering the risk of errors.Six sigma is a data-driven strategy to problem elimination, defect reduction, and profit enhancement that employs a statistical technique. Advantages: ï‚·Enhance quality of product:it has a evidence of serving value and assuring efficiency and effectiveness to the the organisation. It may also have helped in betterment of customer satisfaction. ï‚·Reduce losses:it is a dynamic seriesof activitiesthat identifies risk and give solution to the upcoming problem and dynamic risks before such hurdles effect the organisation.Six sigma can be used at number of field inside the company,for better functioning and cost saving.(Sakamoto and et.al., 2021). Disadvantages: ï‚·Costly and time consuming process:it is a process which monitors each and every process happening inside the company due to which vast data is accumulated, therefore makes it complicated to process. Also such process increases operation cost too . ï‚·Difficulttounderstand:OrganisationmusteitherdeterminequalifiedSixSigma establishmentor execute onboard trainingwithoutrecognisedaccreditation to make their employees learn the techniques. In any situation, the cost of employingsix sigmain a small organisation is huge not everyone can bear it. In fact big companies have to provide training sessions to its employee to work on the system. D. Two Pricing strategies that can be adopted by AMA Ltd and also discuss various factors that consider while adopting these strategies The practices and techniquesthat organisationsuses todetermine prices for their deliverables in the marketare referred to as pricing strategies.Product selling price isthe
amount that company ask for the good and services it is providing pricing strategy is method to determine that amount need to be charged from the customer.AMA Ltd consider two pricing strategies which is most suitable for their growth and expansion purpose. These strategies may increase the sale volume of AMA Ltd by attracting maximum number of people. These strategies are: ï‚·Value-based pricing Value based pricing approach is a customer based approach where the company decideds its goods and services price based on the consumer's perception. Basically here company figures out customers worth for the product and accordingly fixes the selling price.This strategy helpful for AMA Ltd. to sustain in the competitive market. This help company to measure the value of product in the eyes of consumers.This strategy is basically used in themarketwhereowningtheproductprovideluxurytothecustomer,andtheir willingness to own the product provides a sensed value for the product which throws a high impact on the selling price of the product.(Shafi, Raina and Haq., 2019). Importance of value based pricing for AMA ltd. 1.Brand value has increased: settinghigh price to the product makes a perception in the mind of the customer that the product offered is of high quality and owning such product will increase their status in the society which ultimately increase the organisation's brand value. 2.Customer loyalty is important:when a customer put a extra money on a product because of its brand value it connectsthe customer to the organisation emotionally. This sentiments results in customer loyalty for the brand and customer stays connected to the company. 3.Increased profit margins:when the customers are willing to pay a higher price for the product it is so obvious that company will earn a supernormal profit. Higher the perception of the price greater profit to the company. ï‚·Cost-plus pricing Markup pricing is another name for cost-plus pricing.It isthat fixed margin of profit which is added to the cost that the company desires to earn on every unit sold(unit cost). The resultant figure is the product's selling price.For firms that desire to pursue a cost- leadership strategy, the cost-plus pricing system is a suitable option. When a is company
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transparent to its customer it attracts customer trust and helps building image of the company. Importance of cost-plus pricing for AMA Ltd 1.It is a convenient method of pricing, in order to fix price there is no requirement of massive research, easily summing up all the expenses and adding profit marginto it all that's required.(Zhang, Song and Jiang., 2020). 2.The cost plus pricing enables a company to justify to its customer about the changes in price since profit margin clearly conveyed to them, rise in price due to other factors are justifiable. 3.The rate of return of the company is pre determined which is brings stability and helps in further decision making. Factors that consider while adopting pricing strategies 1.Costs: Every company has to analyse the cost system before adopting price strategies. AMA Ltd. Has to charge a price which cover its overall expenses incurred in the production, distribution and selling the product and also include a favourable return on the product for company's efforts. 2.Marketing mix strategy: Price is the one of important tool in the market mix. Decisions made on other market mix tool affect the pricing policies and decisions. AMA Ltd has to charge higher prices so that they can cover its expenses and generate profits(Zuo and et.al., 2018). CONCLUSION Form the above report it can be concluded that the advance management accounting plays important role to provide growth to the company. This accounting technique increase the sale volume by lower the cost of production, resulting increase in the profits.Profitability and controllingboth are important in order to measure performance and finding any deficiencies. Company is recommanded to use two price strategies that may increase the company value and profitability. These strategies helpful to provide better consumer satisfaction by producing products according to the needs and wants of the consumer.
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InInternational Conference on Broadband and Wireless Computing, Communication and Applications. pp. 22-31. Springer, Cham, 2019. Shafi, W.K., Raina, A. and Haq, M.I.U., 2019. Performance evaluation of hazelnut oil with copper nanoparticles-a new entrant for sustainable lubrication.Industrial Lubrication and Tribology. Zhang, X., Song, P. and Jiang, L., 2020. Performance evaluation of an integrated redesigned coal fired power plant with CO2 capture by calcium looping process.Applied Thermal Engineering.170, p.115027. Zuo, J. and et.al., 2018. Performance evaluation of regenerative cooling/film cooling for hydrocarbon fueled scramjet engine.Acta Astronautica.148, pp.57-68.