ADVANCED NETWORK DESIGN 13 13 ADVANCED NETWORK DESIGN Human Factors in Network Design
Added on 2021-05-31
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Running head: ADVANCED NETWORK DESIGNHuman Factors in Network Analysis and DesignName of the StudentName of the UniversityAuthor’s Note
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1ADVANCED NETWORK DESIGNTable of ContentsIntroduction...........................................................................................................................................2Task 1.....................................................................................................................................................2Requirement Gathering.....................................................................................................................2Technique used for collecting requirements.....................................................................................2Task 2.....................................................................................................................................................3Network Design.................................................................................................................................3Network Design Justification.............................................................................................................3Network Configuration......................................................................................................................4Performance Metrics.......................................................................................................................12Conclusion...........................................................................................................................................12Bibliography.........................................................................................................................................13
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2ADVANCED NETWORK DESIGNIntroductionThe report is prepared for a 24/7 call centre for the development of the network solution forthe organization such that the network device are available all the time and it is able to deliver thedata packet to the destination taking minimum time. For the development of the report arequirement analysis is done on the needs for the development of the network framework. Theprotocols that should be used for the configuration of the network is identified for the configurationof the routers and the switches used for the development of the network solution. Differenttechniques are used for gathering the requirement from the user such as brainstorming, using set ofquestionnaires and arrangement of stakeholder meetings. The number of user and the floor plan ofthe building of the call centre should be evaluated for the development of the network. Task 1Requirement GatheringThe main requirement of the organization is to develop a network solution for a 24/7 callcentre that requires different hardware and software for the development of the network. Aresearch has been done on the latest technology that can be applied in the network for thedevelopment of the network infrastructure. The success of the network solution depends on thequality of information gathered form the different sources. Questionnaires should be created anddistributed to the users for the identification of the requirement of the network solution. Anappropriate cabling plan should be used for interconnecting the different departments andidentification of the needs of the upgrades of the current network devices installed in differentlocation of the organization. Technique used for collecting requirementsA quantitative and qualitative analysis should be used for the identification of the requirementfor the development of the network solution for the Call Centre. For gathering the requirement ofthe network the data is gathered from the users, applications and the devices. Stakeholder meetingsshould be arranged for the identification of the needs of the software and the hardware required forthe development of the network solution. The constraints identified from the existing network andthe expected growth of the network should be identified for creating an interoperability within theexisting network. The services that are needed for the development of the network infrastructureshould be identified for designing the architecture of the network. The existing network architectureshould also be analysed for incorporating it with the existing network. The components that areneeded to be identified are listed below:
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3ADVANCED NETWORK DESIGNUpgrades of the systemsMigration from one technology to anotherUse of network protocol for upgrading the network infrastructure. It is also important to identify the dependency of the user and constraint of the existing networksuch as the change in the size and the scope of the network framework. The boundaries of the LANor WAN should also be defined. The number of users using the system and the list of application andsoftware installed in the system should be listed for the development of the network infrastructureand dividing the network into smaller subnets for increasing the security of the network. Task 2Network DesignFigure 1: Network Solution for the Call CentreNetwork Design JustificationThe network is designed with 6 layer 3 switch for the management of the distribution of thedata packets in the network. In the management department two layer 2 switches are used forconnecting the hosts with the network. Two routers are installed in two different floors of thebuilding and cisco 2811 series router is used for each of the floors. Cisco 7960 VOIP phone is used forthe call center for making call using the internet and reach the client. The Phones are connectedwith the laptops for reducing the cabling cost and increasing the accessibility of the system. Thenetwork is divided into different subnet following the floor plan of the organization and reduce thegeneration of broadcast messages for increasing the efficiency of the network solution. The current
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