1ADVERTISING CAMPAIGN Executive Summary Indomie is a brand of instant noodle produced by an Indonesian company Indofood Sukses Makmur Tbk, which is also known as Indofood. This brand is distributed in Australia, Asia, Africa, New Zealand, United States, Canada, Europe, and Middle Eastern countries. Over the years, the company suffered financial losses due to a decline in the customer base and declining brand image. A situation analysis was performed to identify the challenges faced by the company which affected its revenues.Factors such as poor image of the brand, ineffective promotional activities, advent of disruptive technologies and market competition were some of the biggest challenges faced by the brand. The advertisement campaign “My Indomie Noodles” proposed in the study would cost about AUD 1,276,250 every month and can help the company to improve its brand image and profit margin while considering the creative approaches to support better success. The aim of this report is to develop an advertisement plan for Indomie Noodles that can help to improve the brand image and increase the customer base of Indofood across the Australian market.
2ADVERTISING CAMPAIGN Table of Content Executive Summary...................................................................................................................2 Introduction................................................................................................................................4 Situation analysis.......................................................................................................................4 Objectives of the campaign........................................................................................................5 Budget plan for campaign..........................................................................................................6 Execution strategy......................................................................................................................8 Creative Execution.................................................................................................................8 Media execution.....................................................................................................................9 Reflection:................................................................................................................................11 Reference:................................................................................................................................12
3ADVERTISING CAMPAIGN Introduction Indomie Noodleswere first introducedinto the Indonesian marketin 1969.[3] Indofood is one of Indonesia's largest pre-packaged food companies, and was founded in 1982 by Sudono Salim. The strong brand image and consumer strength have lead to the global expansion comprising the expansion in many countries like Australia, Asia, Africa, NewZealand,UnitedStates,Canada,Europe,andMiddleEast.Outsideitsmain manufacturing plants in Indonesia, Indomie is also produced in Nigeria since 1995.Indomie Noodles comes in a variety of brands and flavours. Currently, approximately 30 flavours of Indomie noodle are available in Australian market. Some of the variants production has been discontinued in Australia. In 2005, Indomie broke the Guinness Book of World Records category for "The Largest Packet of Instant Noodles". Situation analysis In order to fully understand the challenge faced by Indomie Noodles in Australian market, both the internal and external situations that have contributed to the problem needs to beanalysed.Inthefollowingsectiontheinternalandexternalsituationanalysisare discussed: History of promotional strategy: The promotional activities organized by Indofood over the last 5 years were also not very successful or effective as the company used out dated strategy of television and newspaper advertisements. Due to this, the company was unable to reach out to new customers and lost significant marketing opportunity. This also was another significant challenge faced by the brand Indomie Noodles (Fletcher et al. 2016). Market Analysis:
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4ADVERTISING CAMPAIGN The brand image of Indomie Noodles co is significantly declining due to poor customer communication and consumer relationship management. A significant number of customers have reported that they often had to experience very long hold times in order to reach a customer support. Apart from that, the quality of service provided by the customer support team is very poor. Competitor analysis In Australian packaged food market several brands of Indofood has faced significant challenges from international companies such as Pasta & Noodles, MAGGI Noodles and Noodles King Budweiser, who had significant market experience as well as international market presence. This was a significant threat for the brand Indomie Noodles that is affecting its market share significantly (Tiwari et al. 2016). Advanced industrialised Technologies: EmergenceofseverallogisticstechnologiessuchasRFID,Advancedatabase, Advance inventory management software and Artificial Intelligence affected the operations of several companies and gave competitive advantages to those businesses that were able to adopt them. Therefore lack of adoptability of new technologies for logistics operation Indomie Noodles is currently facing significant challengesfrom other technoligucally advanced companies in Australia (Tiwari et al. 2016). Objectives of the campaign The main objectives for the advertisement campaign for Indomiewould include the following: SpecificMeasurableAttainableRealisticTime-limit 1Increasingbrand awarenessamong By gaining 15% morecustomer ThroughusingsocialPostingaboutBynext6
5ADVERTISING CAMPAIGN customersbasemediaattractive offersmonths 2Increasingthenumber new subscribers By 50%:Toincreasethesales unit Through providingdigital subscription offers Within next 1 year 3Increasingthecurrent funding By 30%Throughpartnership ventures Byexecuting Corporate communications Within next 2 years 4Increasing online traffic to company’s website By 150%Through social mediaByusinghyper- linkedpostand payperadd popup Within next 6 months 5Increasingbrand reputation Increasingthe online discussionrate by 150% ThroughCorporate Social Responsibility Involvedin charity acts Within next 1 year 6Increasingthesocial media marketing By 200%Changingthemajor marketing platform Byincreased digital information management Within next 6 months Source:(Hood et al. 2016; Bekoglu and Onaylı 2016; Liu and Mookerjee 2018; Stead and Hastings 2018) Budget plan for campaign Allocating sufficient budget for the advertisement is an essential factor that can help to cover all the expenses related to the advertisement activity and thus ensure its success. Outlined below is a brief overview of the budget needed for the advertisement campaign for Indomie Noodles for every month: ObjectivesActivityCost
6ADVERTISING CAMPAIGN Stakeholder communication Meeting$1,200 Telephonic communication$700 Digital communication$450 Transportation$2,500 TOTAL$4,850 Advertisement contracts Legal process$1,500 Subscribing advertisement plan$24,000 Advanced investment$150,000 TOTAL$175,500 Execution Workforce Payroll$320,000 Monitoring$2,500 Controlling workflow$5,400 TOTAL$327,900 Advertising strategy Printing media$145,000 Satellite media$242,000 Digital media$34,000 Social media$12,000 Charity activity$185,000 Social sustainability campaign$150,000 TOTAL$768,000 TOTAL EXPENDATURE$1,276,250 A total budget of AUD 1,276,250 is needed for the advertisement campaign, which would include AUD768,000 for advertisement strategy, AUD327,900 for execution, and AUD 175,500 for advertisement contract. Additionally, 150 billboards, 500 buses and 5000
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7ADVERTISING CAMPAIGN posts on the social media would also be done every month. The company would also host 10 promotional activity and 2 events every month in order to show its engagement with the Australian Society and thus improve its market penetration and brand image. Execution strategy The execution of the advertisement campaign would involve different styles in which the media campaign would be implemented and practiced. These styles would include: Creative Execution Inordertoensuresuccessoftheadvertisementcampaignsvariouscreative approaches can be used to attract the maximum number of customers, ensure better market penetration and brand awareness and improve the brand value of the company (Williams and Gulati 2018). Outlined below are some of the key creative approaches for the advertisements: Connecting the campaigns to popular culture:The campaign can be connected to the popular culture through their references in the advertisements. This can help the customer relate the product to a known context and also attract niche customers. Brand Ambassadors:Tie ups can be developed with popular artists and celebrities who can also act as brand ambassadors for the promotions of the brand and therefore improve brand image and market penetration. Using humor in the content: A humorous content can be more interesting for the customers and attract their attention more effectively and thus help to improve brand awareness and market penetration.
8ADVERTISING CAMPAIGN Usinganimalsinthecommercials:Severalcompanieshaveusedanimalsintheir commercials to attract customer’s attention. This have been significantly based on studies on customer behaviour and shows that using cute animals such as puppies or kittens can grab customers attention much better than generic advertisements and thus ensure success of the campaign. Using street arts:Street arts in the form of artistic graffiti can be used instead of billboard as an advertisement strategy. These graffiti can not only involve an artistic element in the approach but also give a different experience to the customers but also ensure that they remember the advertisement longer due to a long lasting impression. Using virtual reality for online sites:The online site can have a virtual reality experience for the customers which can allow the customers to view different products in a more realistic manner. Exaggerating the features of the product: The campaigns can also exaggerate the product or service features in order to attract customer’s attention. The aim of such an approach would not be to misinform the customers, but to create an almost comical experience which can aid better retention in memory and thus better success of the campaign. (Wang et al. 2018; Fulgoni 2018) Media execution LifestyleApproach:Thisapproachwouldinvolveattractingcustomersbasedonthe suitability of the service offered by Indomie Noodles for the lifestyle of the customers and how the services can enhance their comfort and convenience. The advertisements would
9ADVERTISING CAMPAIGN therefore show the various lifestyles of customers and how they can be enhanced by the services of the brand. Slice of Life approach:This approach would create an image of a ‘good life’ that can be supported by the brand’s services, thereby improving its appeal to the customers. The aim of such an approach is to develop an attachment the service by showing how it can help customers enjoy a good life. Testimonials: This approach would involve leveraging the testimonials and feedbacks of the customers and service users to create a positive opinion about the brand. This approach utilizes the word of mouth and social influences that can affect consumer behavior and thus improve brand loyalty. Brand Spokesperson: A spokesperson can act as the brand ambassador and help to influence more customers by leveraging their popularity and fame among the target customer base and thus helping to improve the brand image of the company. The spokesperson can also effectively communicate the company’s changed focus on customer satisfaction and service quality to foster trust on the brand. Capturing social media trends: Following the trends on the social media can help the company understand the behaviours and expectations of the target market and develop advertisement strategies that can best capitalize on such aspects. This can also help the company to develop more effective advertisement campaigns and thus ensure its better performance. (Larreguy et al. 2018; Fletcher et al. 2016; Stead and Hastings 2018)
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10ADVERTISING CAMPAIGN Reflection: Over the span of the last 10 years, the financial performance of Indomie Noodles seen significant deterioration in terms of its market share, market reach, customer base and revenue generation. believe that by using an effective advertisement campaign, the revenues of the company can be improved significantly and also help the company to regain its brand image. I believe that the advertisement strategy suggested in the study would help Indomie Noodles to successfully improve the brand image and market penetration by capitalizing on social media and market trends that influence the behaviour of the customers. The advertisements were also designed to address the different challenges and threats faced by the organisation and developed in a manner, which can help Indomie Noodles to achieve its advertisement objectives. The approach was based on important studies from academic literature that helped to identify evidence-based approaches towards advertisement campaigns. This approach ensures that the strategies used in the campaign can promise the best outcomes and thus help to promote the brand image more effectively among the customer base.
11ADVERTISING CAMPAIGN Reference: Bekoglu, F.B. and Onaylı, C., 2016. Strategic Approach in Social Media Marketing and a Study on Successful Facebook Cases.European Scientific Journal, ESJ,12(7), p.261. Childers, C.C., Haley, E. and McMillan, S., 2018. Achieving Strategic Digital Integration: Views From Experienced New York City Advertising Agency Professionals.Journal of Current Issues & Research in Advertising,39(3), pp.244-265. Fletcher, R., May, C., Wroe, J., Hall, P., Cooke, D., Rawlinson, C., Redfern, J. and Kelly, B., 2016. Development of a set of mobile phone text messages designed for new fathers.Journal of Reproductive and Infant Psychology,34(5), pp.525-534. Fulgoni, G.M., 2018. Are You Targeting Too Much? Effective Marketing Strategies for Brands.Journal of Advertising Research,58(1), pp.8-11. Hood, A.R., Lopatecki, J., Sung, J.K., Collison, G. and Innes-Gawn, D., Tubemogul Inc, 2016.Systems and methods for planning, executing, and reporting a strategic advertising campaign for television. U.S. Patent 9,501,783. Kang, T., Fowler, E.F., Franz, M.M. and Ridout, T.N., 2018. Issue Consistency? Comparing TelevisionAdvertising,Tweets,andE-mailinthe2014SenateCampaigns.Political Communication,35(1), pp.32-49. Larreguy, H.A., Marshall, J. and Snyder Jr, J.M., 2018. Leveling the playing field: How campaign advertising can help non-dominant parties.Journal of the European Economic Association,16(6), pp.1812-1849. Liu, D. and Mookerjee, V., 2018. Advertising Competition on the Internet: Operational and Strategic Considerations.Production and Operations Management,27(5), pp.884-901.
12ADVERTISING CAMPAIGN Stead, M. and Hastings, G., 2018. Advertising in the social marketing mix: getting the balance right. InSocial Marketing(pp. 29-43). Psychology Press. Tiwari, S., Lane, M. and Alam, K., 2016. The challenges and opportunities of delivering wireless high speed broadband services in Rural and Remote Australia: A Case Study of Western Downs Region (WDR).arXiv preprint arXiv:1606.03513. Wang, R., Liaukonyte, J. and Kaiser, H.M., 2018. Does Advertising Content Matter? Impacts of Healthy Eating and Anti-Obesity Advertising on Willingness to Pay by Consumer Body Mass Index.Agricultural and Resource Economics Review,47(1), pp.1-31. Williams, C.B. and Gulati, G.J.J., 2018. Digital Advertising Expenditures in the 2016 Presidential Election.Social Science Computer Review,36(4), pp.406-421.