Role and Impact of Artificial Intelligence on Business Strategy and Workforce Management

This article evaluates the role and impact of Artificial Intelligence on business strategy and workforce management. It discusses the challenges faced by companies in terms of human resources and the relevance of personnel recruitment and growth, as well as altering administration inside a company, for general company expansion and competitive rivalry. It also highlights the importance of talent acquisition, learning and development, and change management in the current global competitive climate.

Contemporary
Management Issues

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Using competitive strategy models and HR theory, critically evaluate the role and impact of
Artificial Intelligence on the overall business strategy and the management of workforces in
organisations within a global environment..................................................................................1
Critically evaluate and discuss the importance of talent acquisition, learning and development,
and change management in the current global competitive climate............................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
An AI system is primarily concerned with activity which is completed in electronic format
by people with the assistance of robots, as well as improved technological application through
the application of software (Bolino, Long and Turnley, 2016). Artificial Intelligence is widely
employed in modern environment because of its high speed and capacity to comprehend like
people. This is a very advantageous technique with clever computing which might assist in
accomplishing job or duties more readily since it includes the potential to execute multiple things
smoothly and profitably on schedule. The topic of current administration challenges focuses on
the handling of human resources inside an organisation where there is no commitment to
occupation, security, working environment, workplace involvement, workplace pressure, staff
attrition, and so forth. Worker demands, possibilities for professional progress, effective
budgeting, managerial style, work-life harmony, and marketing efforts are some of the primary
difficulties which companies are continually facing. This research would examine AI technology
in multiple companies and its effect on corporate planning inside a company. There would also
be a lengthy discussion on the necessity of personnel recruitment in light of recent developments
in worldwide competitive administration. This essay would discuss the relevance of personnel
recruitment and growth, as well as altering administration inside a company, for general
company expansion and competitive rivalry.
MAIN BODY
Using competitive strategy models and HR theory, critically evaluate the role and impact of
Artificial Intelligence on the overall business strategy and the management of workforces
in organisations within a global environment
Human capital concept is important in terms of training, information, advancement,
progress, abilities, and efficiency of human resources which may be enhanced and evaluated
inside a company. Companies are currently confronted with a slew of problems and concerns
relating to rapid technological advancements, shifts in qualifications required, learning &
support, and increased competitiveness, to name a few (Donnez and Dolmans, 2016). Various
activities or processes inside a corporation are carried out according to the particular
requirements of a company in terms of technique, capabilities, expertise, and understanding. Due
to the obvious modifications or technological developments and the ongoing necessity

throughout the epidemic in COVID-19, businesses must utilise the most up-to-date techniques to
maintain their competing position in the marketplace. AI Technology is crucial in building ties
with individuals all around the world. Another key paradigm that corporations employ to analyze
the influence on human capital in businesses is the Human Capital Value Chain. In terms of
Human Resource Development, it is critical to the growth and administration of quality
standards. In relation to the Guest Paradigm that is a widely adopted approach for assessing HRD
efforts by concentrating on people rather than groupings in a company. There are several tactics
which have driven the corporation to administration of human resources for the procurement of
their motivation through enhancing employee involvement in terms of meeting the institution's
aims and ambitions on schedule. The period of the COVID-19 epidemic has prompted businesses
all over the world to create a work-from-home strategy utilising AI Technology to perform
workplace tasks while remotely working.
As a result, AI Technology has greatly aided businesses in recruiting employees,
controlling working process, and offering education and growth, among other things. The
epidemic has had a significant impact on individuals in several aspects, including changing the
practical functionality of human resources and affecting the processes of a company by enforcing
the work-from-home procedure for those who operate in workplaces. The usage of machine
learning and electronic technologies has had an impact on human capital management by
allowing employees to work from home (Homburg, Jozić and Kuehnl, 2017). Several elements
influence a firm's technology, like the researching and advancement efforts carried out by the
corporation. Intrinsic and extrinsic variables impact a firm's advancement operations, which are
primarily influenced by adjustments in labour participation, evolving technological
advancements, democratic circumstances, market circumstances, relevant legislation,
sociological phenomena, and depletion of natural resources, among other things, and which
could indeed be properly controlled through the usages of machine learning. The overall
framework, systemic contingency, and corporate growth concept tries to identify alterations in a
company and effectively manage their implementation. AI Technology, in conjunction with
personal activities, assists in offering greater prospects for individuals to reduce their difficulties
and grievances by addressing existing issues via innovative answers provided by AI technology.
The chat box platform, which is supplemented with an artificial intelligence framework that

assists in organising events, producing papers, and enhancing AI practises, could be used to
assess the effectiveness of operations.
Critically evaluate and discuss the importance of talent acquisition, learning and development,
and change management in the current global competitive climate
Talent acquisition is the process of employing, finding, and obtaining intellectual assets in
conformity with a firm's needs in order to meet its goals within a set time frame. It is likewise in
charge of developing marketing and managing the applicant process through preliminary to
comprehensive assessment (Li and Xia, 2020). Because the objective of the corporation is
completely dependent on the functioning of the business, and also talent acquisition for raising
the productivity of the business, the expansion of talent acquisition is highly helpful for
increasing the ability of the entity. The business must make a significant effort in recruiting and
interacting with candidates, this serves to reduce the expense of the recruiting process. It
additionally aids in the improvement and development of ethical worth among labourers by
increasing worker retention. It likewise supplies the business with creative prospects which
would assist in reducing worldwide competitiveness threat. In addition, talent acquisition aids in
harmonizing the institution's goals for applicants who aid in enhancing necessary activities. The
organisation could need a long period to find and pick the applicant in time for a suitable and
acceptable recruiting process (North and Kumta, 2018).
Training and growth is the method by which a company is accountable for the engagement
and advancement of its workforce's capacity, talents, and expertise. The process of training and
improvement gives abilities and procedures which make it simpler and more effective to
complete tasks. In a rapidly changing industry, the corporation should keep its employees' skills
up to date such that they can continue to advance in respective jobs. It could also be challenging
for the organisation to retain worker retention in terms of enhancing enthusiasm via self-
improvement that might lower the likelihood of resigning via training and growth (Pollitt,
Birchall and Putman, 2016). The firm's recruitment of newer workers has an impact on the firm's
productivity, but it often contributes to the development of unskilled workers' skills. The success
of a company is strongly related to the pleasure of its customers, as it handles with their everyday
routines as well as their problems, ensuring that their problems are addressed sans causing any
disruption to their operations. Workers are indeed motivated to concentrate on the association's
purpose as a result of the training and growth process. The firm's branding image is heavily

reliant on the success of its workers' training and growth in order to improve their effectiveness.
The worldwide atmosphere has a significant impact on administration, and its implementation
would aid in improving worker engagement and efficiency (Vlotman, Smedema and Rycroft,
2020). The corporation must choose dependable technological tools and methods in
administration which would assist in addressing rivalry, facilitating the use of technologies, and
improving a group's profitability. Following the epidemic crisis in the international economy,
multinational corporations have modified their managerial techniques, relying mostly on
machine intelligence and technological tools to boost corporate effectiveness and production.
The greatest degree of administration demonstrates a prospective benefit in developing more
effective and useful operating procedures. Businesses at the worldwide scale supply tools and
education events to their staff in order to improve their expertise and transformation managing
operations. The choice of customers and their willingness to be better on a regular basis in a
dynamic industry by allowing staff to adjust commercial operations as per the needs of the firm
(Yu, Yang and Li, 2018).
CONCLUSION
The application of AI Technology is really very crucial for corporate progress and
expansion, according to the aforementioned study. In the current business market, top-level
administration must concentrate mostly on advancements than some other issues by using
creative methods and altering its viewpoint. In addition to improve the effectiveness of the
business, organisations must place a greater emphasis on learning & growth operations. The
challenges of current managing have changed in the twenty-first century as a result of significant
technological improvements across the world. As a result, HRD has employed a variety of
theoretical approaches in an attempt to structure and form the human resource capital in a
company in an effort to effectively manage the workers using machine learning. With the
support and supervision of AI technology in a company, the process of talent acquisition,
training, and growth has also transformed the methods for conducting governance.

REFERENCES
Books and journals
Bolino, M., Long, D. and Turnley, W., 2016. Impression management in organizations: Critical
questions, answers, and areas for future research. Annual Review of Organizational
Psychology and Organizational Behavior, 3, pp.377-406.
Donnez, J. and Dolmans, M.M., 2016. Uterine fibroid management: from the present to the
future. Human Reproduction Update, 22(6), pp.665-686.
Homburg, C., Jozić, D. and Kuehnl, C., 2017. Customer experience management: toward
implementing an evolving marketing concept. Journal of the Academy of Marketing
Science, 45(3), pp.377-401.
Li, Y. and Xia, L., 2020. Coronavirus disease 2019 (COVID-19): role of chest CT in diagnosis
and management. American Journal of Roentgenology, 214(6), pp.1280-1286.
North, K. and Kumta, G., 2018. Knowledge management: Value creation through organizational
learning. Springer.
Pollitt, C., Birchall, J. and Putman, K., 2016. Decentralising public service management.
Macmillan International Higher Education.
Vlotman, W.F., Smedema, L.K. and Rycroft, D.W., 2020. Modern land drainage: Planning,
design and management of agricultural drainage systems. CRC Press.
Yu, M., Yang, C. and Li, Y., 2018. Big data in natural disaster management: a review.
Geosciences, 8(5), p.165.